On 22 february, at 6:12 pm, i went to the indian oil petrol bunk at phulwari sharif, patna, bihar and requested the staff to fill my scooty tank completely. The staff ignored my spot at the queue and served a customer behind me who needed petrol for ₹51 without offering me any explanation. He then went on to fill up my scooty tank, without ensuring the resetting of the zero. On pointing this out, the staff member vociferously refuted the complain, charged me ₹420 and refused to dispense the bill for the same. I request you to look into the issue immediately and ensure that such malpractice does not recur again. Was this information helpful? |
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