Indian Oil Corporation [IOC] — Overcharged for the petrol

Address:

MARS Fuel Point, Haled, Teh. Jaisinghpur, Distt. Kangra

I have visited the MARS Fuel Point, Haled, Teh. Jaisinghpur, Distt. Kangra (HP) petrol pump on dated 04.06.2022. I have taken petrol for my Alto car (DL 8CP 7681) for Rs. 1000/- for which I was trying to pay the amount through SBI ATM Card (Two times) but it was failed. So, I paid Rs. 1000/- in cash. After some time my account showing two transaction of Rs 1000/- deducted for taking the fuel. The transaction details are :- (0THPOS[protected]MARS FUEL POINT DT. 04.06.[protected]
(OTHPOS[protected]MARS FUEL POINT DT. 04.06.[protected]
After that, I have visited petrol pump several times and apprise them about the above transaction. But staff of the petrol pump even manager/cashier did not cooperate and misbehave. I have provided the bank statement copy but they refuse to accept it. They provided a, pno;e number of the owner of petrol pump but it could not be connected. Again, I recently visit the petrol pump 31.07.2022 at 10.30 AM but their behaviour was same as earlier. They did not provide my money or petrol.

That why I am writing and urge to you to look at the matter at the earliest. Action against Petrol Pump and their staff who does not customer friendly may be taken.

With regards.
Karamchand
Mob. [protected]