Indian Oil Corporation [IOC] — Overcharging of cylinder by delaying delivery-con no [protected]

opth

from Bhavani, Tamil Nadu

Address:	600028
Website:	IOCL

Gas cylinder cash memo [protected] dt 28.2.17 for Rs661 was generated against my booking No 80809216 by south Madras gas agency, Ch-28.They didn't deliver the cylinder on 28th and postponed by a day and regenerated the cashmemo and increase the rate to Rs 747 instead of Rs 661 ..Also sent a message at 5.21PM on 1.3.17 informing house locked, where as cylinder was delivered at 4.30 PM on 1.3.17.The entire thing is cooked up to extra charge for the cylinder.
This is totally condemn able and excess amount charged should be refunded.

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Comments

sanjibmaji

from Bengaluru, Karnataka

Same scenario for me also!!

I have booked a domestic Gas at 22-Feb-2017 from Indane web site https://indane.co.in/consumer_reports.php. The confirmation number is 901032. I received a SMS at 27th-Feb-2017 that cash memo has generated and cash memo number is [protected] and amount is Rs.672.50. So, the distributor suppose to deliver the gas next day, 28th - Feb-2017. Unfortunately they did not deliver the gas and send a SMS at midnight, 28th-Feb-2017 that your door was closed we will try at next day. Next day we ask delivery boy why you did not deliver our gas because my parent always in home at 24X7 ? He replied distributor ask to every delivery boy "Stop work today we will deliverer next day". When he deliver the gas we see the amount is Rs. 758 which is not machining SMS value Rs 672, 5 !!

Now we understand why they didn't deliver the gas yesterday. Because yesterday gas price was 672.50 and today (1st March 2015) it is 758!

Vipin Kumar Seth

from Korba, Chhattisgarh

Complaint about the delay distribution of cylinder never attend the phone & mobiles by the dealer M/s Abiyash INDANE. NEHRU NAGAR BHILAI DITT.DURG.CHTTISGARH. TRYING TO CONTACT THE DISTRIBUTOR. MORE THAN FIFTY CALLS. NEVER ATTEND THE PHONE MY CONSUMER NUMBER IS 337079
BY THE NAME OF VIPINKUMARSETH. VERY POOR SERVICE. NOT ABLE TO RUN THE AGENCY.