Indian Oil Corporation [IOC] — person on inspection not making any inspection

Address:

500003

Today one person from my gase agency navratna enterprises, secunderabad visited our apartment and he said he is on duty to inspect safety of your gas connection and you have to pay rs.75/- as service charge. He is visiting every house and apartment of locality. He showed an authorization letter from navratna enterprises requesting us to allow him to inspect lpg connection and pay rs.75/- service charge with another letter from ioc head office, himayat nagar branch dt. Year 2013 authorized navratna enterprises to collect charges.
But when we insisted him to go inside kitchen and inspect gas connection he denied and asked us to pay rs.75/- and take all good certificate. He was interested in collecting money only. He was not interested in inspection at all. When i said we will not pay money without inspection than he threatened us you will not receive gas refill now onwards. And he simply went away.

I request authority to clarify if any such safety checking drive is in progress? If yes then why authorized letter in current date from head office is not issued? Why gas agency not employing technical person to do inspection work which is the main soul of the purpose of survey. Because he was not technically qualified person he was not checking safety of connection.

If customer has to pay money. Than it should be published in local newspaper for awareness of customers.

I didn't paid money to him because i was not satisfied by his behavior. My consumer no. 59332 alpesh c gandhi. Flat no.501, sri amba bhavani apt, venkat rao nagar colony, p. G. Road, secunderabad-500003. Cell [protected].