Indian Oil Corporation [IOC] — pf settlement and don't get medical card

Address:

Guddi Devi w/o late Mr. Gulab Singh , vigyan Nagar, ranthambhore road , sawai madhopur , 322001

1.My father late mr.gulab Singh has expired in march 2020 after that because of corona I submit my mother guddi Devi documents for madical card in August but still I don't get any information or card from iocl... employee no.28314
2. I also send pf settlement documentsnd my father death certificate to Delhi at October 6 but still we don't get our money ...