Indian Oil Corporation [IOC] — poorest customer service and maltreatment

Address:

Panchsheel Nagar, Uttar Pradesh, 245205

Vibhor service station
Ghaziabad
Uttar pradesh

Staffs involved:
1. Nitin chauhan
2. Rahul chauhan
3. Mintu

Dated: 22 october 2017

Time: 12:06:31 daytime

Refer to invoice no.: 000583

Nitin chauhan: ignored the queue and served car customers first. He ignored soft reminders to serve me three times.

Rahul chauhan: upon going to the cabin to make a complaint, no one was found and rahul chauhan (On dress) humiliated by saying "tumhare lie thode na koi baitha rahega yaha..."

Mintu: he was not found to make a complaint, and upon dialing him many times at the provided mobile number [protected] by other staff he did not receive and calls nor did he called back till date.

This is the worst experience ever in such a big iocl petrol pump and staffs are not caring because of lack of supervision or lack of customer service education.