Indian Oil Corporation [IOC] — pos transaction unsuccessful

Address:

WARD NO 4, MOHAN WALA KUAN

I swipe my credit card on 3 sep to indian oil petrol pump naraingarh distt ambala sate haryana. The trasction is failed due to some technical error and no slip is generated from pos and i received the msg that payment is deduct from my card and after 72 hrs i put a complaint to credit card team. They ask me to fill a dispute form regarding this and i also do same and at last i check it from the pos machine team for my this trasction. They send me the screenshot of the transaction which are complete on the 3 sep on the pos machine of indian oil petrol pump. After this the manager of the pump ask me that i have no proof regarding this trasction. I ask him to check the statement but he can't do nothing in this. So i request byou to plese submit my complaint on priority basis.