[Resolved] Indian Oil Corporation [IOC] — Refill booking

Apurick

from Sambalpur, Odisha

Address:

700106

Dear sir
I have a connection from salt lake gas agency kolkata west bengal. My consumer no is 74514. From last few days i am unable to book my reffil. Alsi i have conatcted your customer care they are alsobunable to help me. So i request you to please solve the matter as earliest as my gas cylinder is empty now.
Regards
Apurba biswas
Mob-[protected]
Consumer no-74514

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Aug 21, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Jun 13, 2016

Updated by Apurick Dear sir
my self Apurba Biswas, I hve a gas connection from your service provider to your Salt Lake Gas Agency.My consumer No.74514.I am trying from few days to booking gas however I am unable to do it and also i have contacted witj toll free care but they are also not help me.I request you to please arrange to book my refill as my cylinder has empty.

Regards
APURBA BISWAS
MOB [protected]
CONSUMER NO-74514
SALT LAKE KOLKATA WEST BENGAL

Verified Support

Jul 04, 2016

Indian Oil Corporation [IOC] Customer Care's response We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.