Indian Oil Corporation [IOC] — refill cylinder delivery

Address:

Ty-4/9, 52 Cantt, Kanpur, Uttar Pradesh, 208004

My gas connection no 31989 with sumita gas agency, kanpur. Gas booking date 17.02.2019 and cash memo no [protected] generated of amount 679.50 for booking no 511727. But refill cylinder still not delivered by the agency. Today i received a message (Time 7:47 p. M.) from indane is cash memo no [protected] generated against your refill no 511727 stands cancelled due to empty cylinder not available. Delivery may be reattempted shortly. But i must say that i have two cylinder with the connection and no body come with the refill cylinder in my house.