Indian Oil Corporation [IOC] — Refill Order not delivered to me

Address:	Kolkata, West Bengal, 033
Website:	indane.co.in/locate_distributor.php

Please note that I am a indane gas consumer registered vide Consumer ID no[protected] as Sushil Chandra Jha under P K MUSIC STORES Godown 11/3. Deshbandhu Chittaranjan Das Road. BUDGE BUDGE DISTT.-SOUTH 24-PARGANAS ph no.[protected] Emergency Contact 1-1906, West Bengal.
I booked one refill order vide order no 304483 dated 9/2/2017 at 5.48pm, cash memo no generated online as [protected].Having gas cylinder not received from our distributor till date as on 24.2.2017, I enquired of the so-much delay, and was said that due to supply crisis, my refill order was cancelled.I was later asked to book the refill order again.Having curiosity to the delay episode, I called up HO of the IOC, and was informed that my gas order was supplied to me and fully paid.It means that instead of me, another consumer was supplied at overpriced rate. Is it justified if any of the distributors or its carriage worker does this type of nuisance and we get suffered.