[Resolved] Indian Oil Corporation [IOC] — Refilling booked cylinder not received | |||||
Dear sir/Madam my consumer Number is 28579505 registered under M/s. HIMU Distributors, bangalore, i booked cylinder for refilling on[protected] for which reference no. given is 617673, cash memo generated message received on[protected] and cylinder delivered message received in[protected] with cash memo no. [protected] but i did not receive the cylinder, i called to the distributor agency and they told me that refilling booking was not registered and told me to rebook again, rebooking done on[protected] with reference no: 625900 for which cash memo generated message received on[protected], booking cancelled message received on[protected] and again cash memo generated message received on[protected] and cylinder got delivered message received on[protected], but still now i did not receive the cylinder.. please do the needfull Was this information helpful? | |||||
Aug 5, 2016 Complaint marked as Resolved Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. Verified Support Jul 04, 2016 Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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