Indian Oil Corporation [IOC] — rude shankardev gas agency refill delivery & response issue

Address:	Indane - Shankardev Gas Agency , Panjabari Rd, Six Mile, Guwahati, Assam 781022, 781037
Website:	indane.co.in/findlpgid.php

Customer ID 227201
Refill Booking date 27 May 2019
Gas Agency SHANKAR DEV GAS AGENCY
CONTACT NO [protected]
DIST KAMRUP METRO

ISSUE The agency is very lazy and arrogant.
We have to wait for 30 40 days to get delivery of the cylinders, that too after multiple visit to the agency (EVEN AFTER ONLINE / IVRS BOOKING) and agter much begging .

They never receive calls (You can try and check at your end, [protected])

It has become very unruly and pathetic .I am still waiting for my refill cylinder for the last 21 days and the agency is not picking up the calls. This connection/refill is for my parents. As my parents are old and I stay away from them due to work, it becomes very tough for all o[censored]s (since this is a monthly issue). I have complained multiple times in many platforms but haven't had any luck. The Gas agency is still working in their own way . Can someone please help me on this matter.

Please assist