[Resolved] Indian Oil Corporation [IOC] — Spurious diesel

ArnabMandal009

Address:	560071
Website:	www.iocl.com

I filled diesel in iocl petrol bunk of over 20 litres in domlur, bangalore on 1st of may but the diesel was adulterated with water and kerosene. After driving for 10 kms the car engine started making knocking noise and i had to take the car to the service station where the service manager showed me the quality of the diesel. Due to this nuisance my engine's warranty has been taken away by maruti. The service station guys have kept the diesel for proof. I demand full refund for the diesel line cleaning service expenditure and refund of future expenses for malfunction of my engine or the injectors which maruti will not cover.

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Jul 3, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2016

Indian Oil Corporation [IOC] Customer Care's response We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.