Indian Oil Corporation [IOC] — Staff cheated in petrol filling

Address:

Gaimukh village, Kasarvadvalli, Thane

I got my vehicle to the Gaimukh petrol pump, Kasarvadvalli, Thane to fill in petrol. This was my first visit to the petrol pump. I asked the operator to fill up petrol agains Rs 2480. He asked me to check 0 on the screen, post my confirmation he proceeded. However he suddenly stopped at ~483.55 and another operator started to shout at him saying that the customer has asked you to fill petrol worth 2, 480 and not 480.

He snatched away the nozzle and said that now fill it up worth 2000 more. The point to note here was that instead of starting from 0, he started from the same point, that is 483.55 onwards. After filling up for 2000, he said that he was done.

When we argued he said that the meter was at zero when he started the 2nd time. However, we couldn't discuss further as we didn't have proof.

Point to be noted and why I am sure that he cheated is because, if the other operator who was filling up earlier heard us wrong, and set the meter to stop at Rs 480, it wouldn't have gone above 483, it would have ejected at 480 but this thing didn't happen. I am very sure that this looked like a planned event.

I heard stories of people being cheated at petrol pumps, this happened with me for the first time today. I don't want someone else to become a part of this cheating once again so as a vigilant citizen, I think it is my duty to raise such an issue. another coincidence is that it's republic day eve :)

Please do look into this issue. I don't bother about my lost Rs 480, but I worry about this thing happening to someones' hard earned money on every other random day. I hope some one takes an action and my request goes noticed.

Thank You,

Rohit Kumar