[Resolved] Indian Oil Corporation [IOC] — Subsidised bank account linking issue | |||||
Hi, Good after noon, I had taken a new GAS Connection from INDANE GAS SERVICE AGENCY on January 2016. I had submitted all the required documents at the time taking new connection from the distributor. Though the bank account is not linked within the GAS AGENCY or INDANE GAS. For this issue, I had visited multiple times to the local distributor office and they told me that they had already placed a request for my account linking within the Indane Online Gas Service site but somehow the request is still in pending status and due to this I had to purchase a GAS bottle at normal price. They told me that the subsidised amount will not transfer to my bank account until the bank account is not linked within the INDANE GAS SERVICE software. Today, I had called again the local distributor office for further inquiry and again they told me the same sentence that I had mentioned in the above conversations. Please do something as I have to book a new refill at any time and this time I don't want to loose my subsidies. Consumer No : [protected] Agency : SHREEJI GAS AGENCY, Adalaj, Gujarat Thanks, Was this information helpful? | |||||
Complaint marked as Resolved
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. Verified Support Apr 01, 2016 Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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