Indian Oil Corporation [IOC] — subsidy not credited. unknown ujjwala connection linked to new connection

I have ordered cylinder, but my subsidy is not credited. Adhaar is linked. Bank account is linked. I went to dealer agnihotri gas service. They informed me that one ujjwala connection is also linked to your account. I dont know whose connection is this. We dont have any bpl card nor we come under bpl category that we can have this type of connection. Its totally fault of iocl, dealer has nothing to do with it.
The whole process of new connection and after sales service of iocl is such a hectic process that i have no words.
Once again i request iocl team to contact me to resolve this matter and remove that unknown account from my id and issue my subsidy.
I have taken a photo of my account details in dealer login
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