Indian Oil Corporation [IOC] — Subsidy on my connection

I have applied for subsidy and all formalities related to same is completed six months back. As per my income i am entitled for subsidy which is below 10 lakh. I was getting subsidy before my retirement after retirement i have shifted from delhi to vadodra and during transfer of connection my subsidy was removed when my income has gone down.
Customer id[protected][protected]
Agency detail:- shri ram gas service, baroda
Sape code: 112012
From agency request sent on 6/7/2017 to mr. Sadhwani tarun.
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    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
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    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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