Indian Oil Corporation [IOC] — substandard diesel

Address:

Raipur, Chhattisgarh, 492007

Refuelled up my vehicle xuv500 from iocl’s pump, sai kripa fuels, at mowa, raipur (Chhattisgarh), with diesel of amt 4000/- (53 liter) on 15/8/18 at around 1pm and went back home, at evening my vehicle started showing a engine check indication with another indication of water in fuel tank, confirmed about the same with service center.

On morning of 16/8/18, went to the pump to inform about the problem, over there met with a pump incharge mr. Yadav, already involved in cleaning process of his diesel storage tank, he too confirmed about water infiltration in his diesel storage tank. Then had a word with mr. Mukesh gupta (So) & piyush mishra (Ownner) of the pump.

On 17/8/18, met mr piyush mishra, asked to replace the fuel, and bear the servicing charges, which will be caused only due to him. He agreed to replace the fuel which will i return, and for service charge he said he will confirm after asking to the company (Iocl). And i sent mu vehicle to showroom for tank cleaning.
On 18/8/18 evening got my vehicle back (Invoice amt-4564/-).

On19/8/18, morning went to pump, returned the fuel (35 liter approx) &handed over the bill to pump incharge, had a word with mr. Piyush over phone, to replace the fuel and bear the service charge, now he refused to do anything saying that i had spoken to iocl technical, i[censored]r vehicle is running than its not our fuel problem.

I am only asking to replace the wrong fuel given to me and bear the servicing charges incurred to me for the tank cleaning, which was caused due infiltered diesel.