Indian Oil Corporation [IOC] — Transaction dispute

Address:

Jai Hind Filling Station Dharampur,Distt Solan Himachal Pradesh

A transaction amount 3500 was unsuccessfull at jai hind filling station dharampur distt. Solan Himachal pradesh, but money debited from my card.I told both to my bank and petrol pump.My bank is saying that payment is successfull from our side.If not received to merchant kindly ask him for non receipt confirmation via official mail or letter head, but petrol pump officials are denying to provide any type of non receipt confirmation from their side.

Infact they are talking very rudely to me.They are saying that we don't have the time for this.

Kindly do the needful.