Indian Oil Corporation [IOC] — tyre air not given to my car in a critical situation

Address:

Town neyyattinkara, Thiruvananthapuram, Kerala, 695121

Sir,

I am a regular customer of indian oil petolpump situated in neyyattinkara, thiruvananthapuram, kerala for the last 35 years. Yesterday i approached the said petrol pump with my family in my car and request them to fill air in one of the tyre because it was in a bad condition.
I am personally known to them and they understand that i am in the way to hospital and the day is sunday, so no tyre workshop will not open.
I begged them to help, but the reply is there is no employee in air section to
Fill air in my car.

I understand that the matchine is working and they are not ready to help me in my hospital trip.

Please look into the matter and do the needful

I expecting your reply to [protected]@hotmail.com or [protected]