[Resolved] Indian Oil Corporation [IOC] — Unethical behaviour - pune
Mulashi, Maharashtra, India
I had visited indane gas center in hinjewadi pune for fresh gas connection. The lady at the counter said its mandatory to take a gas stow with connection. I said i already have stow so she said you have to take other 2 things from rack which has pan, cooker, etc. I said i want only gas connection and she refused completely.
Kindly make a note and please take some action.
Complaint marked as Resolved Jun 30, 2016
[May 17, 2016] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified SupportIndian Oil Corporation [IOC] Customer Care's response, May 30, 2016
We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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