Indian Oil Corporation [IOC] — xtra reward card

Anu Ashok

from Bangalore, Karnataka

Address:

560078

I have a xtrareward card [protected]. The issue is almost all indian oil outlets confirmed that the swipe machine under repair or doesn't work. Past 2 month i had received same response from all the outlets where i filled fuel. Its disappointing me and i tried customer care to register a compliant but they refused to register the compliant. I am not sure where i need to report such issues. This is unfair from indian oil and indian oil don't have proper governance for the service outlets.

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Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Aug 24, 2017

Updated by Anu Ashok I have a xtrareward card [protected]. The issue is almost all Indian oil outlets confirmed that the Xtra reward swipe machine under repair or doesn't work to add the rewards points. Past 2 month i had received same response from all the outlets where i filled fuel . Its quite disappointing and I tried Xtrareward customer care to register a compliant but they refused to register the compliant. I am not sure where i need to report such issues. This is unfair from Indian Oil and Indian oil don't have proper governance for the service outlets to track such issues. Very bad.

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Comments

prasana91

from Ranchi, Jharkhand

Hi
I was supplied expired cyclinder.My cyclinder is due for testing on D-15.Yet it was supplied to me now in 2017. I tried reaching customer care no and Emergency no both are not reachable.
Customer no: [protected]
Gas distributor Shri Revathi Indane gas agency.
Please do the needful.