[Resolved] Indian Oil Corporation [IOC]oil — Incomplete refueling | |||
Big time cheating/scam is happening in sekhon Indian oil petrol station. i have asked a man to fill petrol for 390 rs. After filling fuel for 100 rupees he said "sorry what is the amount ? " i said its 390. Then he added 290 on total to the calculating device of machine, i told him to redial in the meter back to zero, but he neglected my suggestion and he continued, as a result the total amount of fuel that was inside my fuel tank was for 290 rupees rather than 390 . after that I have told him to do the same with other car, after filling 300 rupees of fuel in the car, he immediately pressed the pin where petrol nozzle is kept, and then after that he dialed the remaining amount on the dial again .I did asked him that why didn't u pressed the pin at my turn .he said that I did it with you too . its you who dont remember that . They work in teams, whenever they have to reset the machine someone will come to ask for payment to distract you so that you cannot see the blunder they are making. I got to know all these scams today, when i went through all the complaints and blogs against IOCL, then i realised it that why people say that Indian oil is crap... The incident is dated 19/02/2016 time 17.80 @ sekhon petrol pump Indian oil petrol station. For more information please check the CCTV recording. And trust me ...I won't use a Indian oil petro again. Name: ishu Contact : Was this information helpful? | |||
Complaint marked as Resolved
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. Verified Support Feb 29, 2016 Indian Oil Corporation [IOC] Customer Care's response We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.
| |||
Add a Comment | |||
39%
Complaints
13273
Pending
0
Resolved
5155
+91 99 1155 4411
+91 98 4882 4365
+91 81 2402 4365
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
Post your Comment