Indian Oil Corporation — LPG subsidy not received

Address:382330

Dear Sir/Madam,

I Aditya Shah writing on behalf of my aunt Smt. Shah Bhartiben, (Age: 67). She is having IOC Indane Gas connection since September 2015. She is not getting subsidy back.

Indane Customer No.: CX27476853
AADHAR No.:[protected]
Indane Distributor : Meghani Indane, Naroda, Ahmedabad

She has submitted all the documents needed for the connection at the time she applied for connection. After two or three refill she checked with her bank for subsidy deposit but she didn't get any. For this she did visited distributor two times and submitted all documents needed and also to her bank. But till date she has not received any subsidy back in her bank A/c. till date. She and her Husband having no one to look after and her husband is only earning person, It is really hard for her to do this exercise again and again for no reason. But her Indane distributor is not responding very well, Not even replying or checking whats the actual problem is, Just tell her to submit documents and check with bank, How many times she has to do this, Distributor not respecting her age at all. I tried to call IOC and also mailed on her behalf, but no response got from anyone. This Subsidy money will really help her.

I kindly request you to please look after this matter and help senior citizen.
Thanking You,
Aditya Shah
Was this information helpful?
No (0)
Yes (0)
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Dec 30, 2016
Roy Paroma's response
We are the customer of Cooking Gas Agency and we had booked the gas on 14.12.16. it should be delver on 27.12.16 as per the message. till now we have not received the cylinder. another problem is for a curtsy also they are not taking the phone which we are trying from 27.12.16. our humble request is please tell them to attend the phone.
Complaint comments 

Comments

We are the customer of Cooking Gas Agency and we had booked the gas on 14.12.16. it should be delver on 27.12.16 as per the message. till now we have not received the cylinder. another problem is for a curtsy also they are not taking the phone which we are trying from 27.12.16. our humble request is please tell them to attend the phone.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13275
    Pending
    0
    Resolved
    5157
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information