[Resolved]  Indian Oil Corporation — Mental agony & pain

Address:

Ranchi, Jharkhand

Hello, After demise of my father (consumer no. 17413 ID : [protected]) my mother Vidya Verma had applied for name change as legal heir at Jayant Gas company, Ranchi jharkhand on 15th april 2015. after that they are telling that the SV was showing wrong deposit amount, so they cancelled it. C-Indsoft is not showing the old record of the consumer in the booking screen. they are saying the have mailed to Mr Shuvam Koley on 17.04.15, again suvam koley and Mr uday kumar on 23/04/15, then again to Mr shuvam koley on 28/04/15, Mr. saroj rakesh on 30/04/15 & 05/05/15 respectively but still no result. Every time my mother enqiures and get the same answer that its the fault of regional office and the officers are on leave or transferred Please let me know if a lady leaving alone then what will happen to her, just imagine the mental agony & pain. please do the needful