[Resolved]  Indian Oil Corporation — Non delivery of LPG cylinder in due time

Address:

Kolkata, West Bengal

CONSUMER NO-29272 in the name of Manotosh bhattachryya, r/o 41/15 shantiram rasta, bally, howrah, wb-711201
has booked online (automated rifil booking system) on 12/12/2014 and has got booking no as 651689 while inquired for position of delivery the system informs that the booking date is postpone to 01/01/2015.and the supplier mordern gas agency has yet delivered upto 29/11/2014.As the date is unilaterally changed to later date, the supply of gas to me has been delayed abnormaly resulting in convenience to cook for myself and family members.Though personally my wife visited and inquired the supplier could not give any assurance then i have talked over toll free no on 07/01/2015 and on 08/01/2015 and also on 09/01/2015 in all occasions at the receiving end the call attended has to bribed the whole story again and again and lastly given the compliant no with an assurance of supply of gas by 7 working days.so if it goes ok and fulfilled i have to wait no later than 16/01/2015.so ultimately the gas is supplied to me nearly after 35 days but still in system it is informed delivery is over upto 29/11/2014.Not in a single occasion gas was supplied to me before 40days is it fair while customer care service informs that within 7 days it must be delivered from booking date.I secure intervention to minimise my difficulties now and for future.
Thank you
Manotosh bhattachryya
contact no [protected]