Indian Oil Corporation — not crediting the subsidy in my bank account

my gas no. is 32453 of SACCHI GAS AGENCY, KANPUR against LPG ID NO. is[protected], I have delivered one subsidy cylinder in the month of March'2015, in the year[protected] and at present one cylinder delivered on 18-04-15 for the year[protected], but both the delivered cylinders subsidy has not been credited in my account S.B.I. Sisamau Bazar Kanpur till date. Kindly look in to the system, otherwise the case will be filed in consumer forum kanpur