Indian Oil Corporation — Petrol Dispensing M/c reading jumped from amount Rs. 325-00 figure to amount Rs 485-00 intentionally by operator

Today at appx. 9.30 p.m. i went to M/s AMAR FILLING STATION, Sector-28-29 Dividing Road, Faridabad to get filled petrol in my HERO HF DAWN new bike of Rs. 500-00. The operator started filling petrol to fix an amount of Rs 500-00 in machine and as the machine filled 5 lts. petrol, then suddenly he stopped filling and told me that he has filled 5 lts. petrol. I told him that i requested you to fill Rs. 500-00 petrol, why you stopped, while you set the m/c to fill Rs.500-00 petrol. Then he again started filling, with in a second the reading jumped from Rs. 325-00 to Rs. 485-00. I made a complaint to operator, then he replied that to fill Rs 500-00 petrol he fastened the filling, so the reading reached to an amount of Rs. 485-00, while it was done intentionally. After filling i reached my house at sector-3 Fbd, which is 10-12 kms from the said Filling Station. I got the entire Tank petrol empty to measure the whole fuel in it. I found it only appx. 5 lts. only, while i drive my bike only 10-12 kms after filling and for Rs. 500-00 amount his m/c was showing filling of 7.71 lts. So it indicated that the operator intentionally did so, perhaps there is any manipulation in m/c. This act means- A major fault being done intentionally by operator at the time of filling. Which is not fair and according the norms of consumer rights. The receipt issued by filling station contains Sr. No.59132 dtd. 7/03/15 amount Rs. 500-00 Petrol Filled 7.71 lts. Kindly investigate the matter & inspect the m/c, so that other customers rights be safe and no violation of rules be performed by operator or filling station.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13273
    Pending
    0
    Resolved
    5155
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information