Indian Oil Corporation — Refund not made - indane gas -double payment

Quote:Please refer your feedback on consumer no.[protected]
on 24sep2021However, delivery man confirmed non receipt of payment made through net banking for Rupees 892.22 and took cash Rs 892.22 for the cylinder vide
tax invoice no.[protected] dated24.09.2021 of sheela agencies-[protected]. double payment made . arrange for refund of excess payment with SR no.[protected]
Reply from our Customer Feedback Officer is :-
dear customer, we have received your net banking payment we have talked to the distributor and have asked them to refund the amount taken in cash :unquote
HOWEVER WHEN THE DISTRIBUTOR WAS CONTACTED ON PHONE [protected], I WAS TOLD THAT SINCE HE IS SERVING MORE THAN 21000 CUSTOMERS HE CAN NOT REMEMBER MY REFUND ISSUE OR THE DIRECTIVE MADE BY IOCL TO THE DISTRIBUTOR..AS SUCH I HAVE NOT GOT THE REFUND.KINDLY IMPRESS FOR DOING THE NEEDFUL
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Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Oct 02, 2021
Updated by mouli1959
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