Indian Overseas Bank — Account closure

Address:

2/28, Mosque street, Esanatham, 639203

In 2011, for availing Educational loan, I opened a joint account along with my mother at the IOB Esanatham branch. I have repaid the loan without any outstanding balance. Since I have multiple accounts in multiple banks for salary and other purposes, I find it hard to manage all those accounts. So I decided to close the account with IOB and submitted a request for the same with my mother's concern on 09-Jan-2023. The representatives assured us that it will be closed shortly. But it is more than 5 days now and the account is not closed yet. I'm afraid that if the account is not closed, it will be misused by someone else. Please Look into it and do the needful ASAP.
Contact number linked with the account - +91 [protected]