Indian Overseas Bank — cash not received in atm

I have try to withdraw 10000 rs cash on 19.10.2018 at 11:09 pm in bahour iob atm with my corporation bank debit card but cash not recevied, mechine showing unable to process and then i try to withdraw but unable to press. But amount 10000 rs debited in my account and it was not automatically in to my account. Please look into this case seriously and help me. Please return back my money 10000 rs.

Accoun no: [protected]

Regards,
Rajalakshmi v
Pondicherry
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Ticket booked on 3 October 2018 but the Transaction failed and refund not yet credited to the bank account, Customer care said it to be stuck in the gateway. The bank should look after the matter.
NO one is responding to Banks Customer care number.

Acc NO-SB2327 Indian Overseas Bank Vaishali Nagar, Jaipur.
Name- Sukhdev Bhararia.

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