Indian Overseas Bank — non icici atm cash withdrawal

Address:

600073

I am having my salary account in icici bank. I tried to withdraw an amount of rs. 10, 000/- from iob on 1st of october 2018. But the request was not done and immediately the amount got credited in my account. I have tried for the second time as i was very much in need of money. For the second time also the request was not serviced and i have not received my amount till today. I gave a complaint in icici bank within few minutes and they have tried many times from their part to get my money back. They have tried from their second level and i received a mail from them saying that my dispute could not be completed by iob and they need 2 more months.