Indian Overseas Bank — ticket cancellation amount

I have canceled my ticket on last sunday. It's been been one week i haven't received my money back to my account. I have also enquired with ixigo customer care services they have mentioned that my cancellation amount has been already transferred to my account. If its not received yet then it might be because of some problems from bank side. Please do help to receive my amount.
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    Indian Overseas Bank Address
    763 Anna Salai, Chennai, Tamil Nadu, India - 600002
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