[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — account suspended without any reason

Dear
Sir,
I'm rajasekhar,
Irctc user id: seerapusek
Reg. Mob. : [protected]
Reg. Email: [protected]@gmail.com

I book tickets without autofill or any other methods. I book tickets with the correct procedure in most cases with irctc rail connect app. But i don't know the reason it is showing "booking is not allowed as your account is suspended".
I called irctc customer care and they are very rude, telling me to create new account with other number and email, i don't have other numbers or emails to make new account.
I have a recorded conversation with customer care representative for proving their rudeness towards customers.
I need a proper reason behind my account suspend.
Please do the needful.