Indian Railway Catering & Tourism Corporation [IRCTC] — activation of account

Hello!
My name is yaroslava troynich, user id yaroslava_t.
I registered on 5.06.2018. Almost 4 months ago. I paid your service fee to activate my finnish number. Since that my account is not activated. You simply doesnt care.
You simply stall my money for service which doesnt exist.
I was emailing dozens of time. Nothing. I was calling from finland for 5 hrs to your service. Got an answer that it will work in 24 hrs. Nothing. Another month.
I lost my tickets, nerves, money.
I want my money back if you dont know how to work. Refund my service fee.
I ask for that from your care service but they simply don't reply at all. What a service! Complete cheating.

Terrible service, the worst in my life. I wish you the same struggle in any way you go.

Best regards,
Your could-be a good client
Yaroslava troynich
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

Hello sir
I booked ticket in irctc connect app and amount debited from bank but in irctc its showing pending from bank.
booking transaction id [protected]
My user id and password is saved in my PC for railway ticket booking for last 10 years. My user id is sa8. Even on 22nd August 2018 I booked my ticket through irctc on line booking system. Suddenly today morning they are saying that my user id is invalid.This is cheating.Kindly look into this matter and do the needful.

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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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