Indian Railway Catering & Tourism Corporation [IRCTC] — asking money by the catering services

Address:Kamrup Metropolitan, Assam, 781005

I am traveling from guwahati to new jalpaiguri by rajdhani express, train no. 12423 by pnr no.[protected] on 17.05.2018.
As per my knowledge we are paying for the services charges also while taking the ticket for rajdhani express.
But i feel ashamed when i experienced that theservice boys are seeking bakshish (Asking money) from every passengers for their services.
I think they were paid by the contractors of railway catering services.
Please take action against them, it is a very shameful issue.
Why should we pay extra.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Kindly reactivate my account as need to book the tickets urgently.. My ticket id is 189744. Have already sent the mail to your customer care.. kindly do the needful...

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