Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have cancelled 6 tickets on 19th september 2018. I got the message that refund will be credited with in 5 to 7 working days. When due was over i checked with irctc customer care, they told it will be done in couple of days but till date it is not credited to my account. Bellow is the details
Pnr no # cancellation id # transaction id#
[protected] - [protected] - [protected]
[protected] - [protected] - [protected]
[protected] - [protected] - [protected]
[protected] - [protected] - [protected]
[protected] - [protected] - [protected]
[protected] - [protected] - [protected]

Sir i have allotted s4/14 (Ub) and s4/16 (Su) vide pnr no. [protected] (18605/rnc jyg exp) where i was requested for presence of berth as sl (Side lower) and su (Side upper) during e ticketing reservation process and also click on ticket issued only of chosen berth cnfmd but the same violated your prescribed and authorized formality and issed side upper and upper berth. Really i need one lower berth urgently as my wife have 6 months pregnancy and can't travel with mb or upper berth. Hence we may kindly be allotted berth as requestion in formalities of e ticket reservation and intimate the same.
Regards
Rahul kumar

Sir, during my journey from irinjalakuda to coimbatore on 02 oct 18, i was allotted with berth no. S3-39 & 40 in 16382 (Kanyakumari-mumbai exp). On purchase of tea, tea suppliers are overcharging for coffee. They are asking rs. 10 /- instead of rs. 07/- for 01 coffee. On asking, they were giving trivial reply. You are requested to take necessary action to avoid unnecessary duel with suppliers during journey and encourage them to be with nation against corruption.

Blaze antony
[protected]

Dear Sir,

With reference to PNR NO.[protected], Train No, 16382, Boarding Point - Trivandravan .Date 15th Aug'18

We were waiting for the train since morning 7.00am at Trivendram Railwaystation till the evening 17.30.

In the evening We had been told that train have been cancelled . I have filled TDR accordingly but my TDR is rejected.

Surprise with answer received by concern customer care executive and their arrogance. Its look like I have booked Tickets to only file TDR & claiming Refund.

Please help

PNR NO.[protected]

With reference to PNR NO.[protected], Train No, 22114, Boarding Point - Kochuveli.Date 16th Aug'18

We boarded train at 12.30am at Kochuveli station. Train were stopped near ALUVA & we have been told by TC that train is cancelled & going back to Kochuveli. I had filled TDR accordingly but still my TDR is rejected.

Surprise with answer received by concern customer care executive and their arrogance. Its look like I have booked Tickets to only file TDR & claiming TDR.

Sir, it has been more than 10 days i have cancelled my few tickets but i have not recieved my amt in my respective bank acc. Also i have been trying to reach customer care of irctc from 4 days they are saying our system has been crashed call after 10mins and this statement they keep on repeating everytime i call them. I am fed up with this statement. Kindly sir look into my matter. I am a normal indian citizen seeking justice.
User id-prtdas
Pnr-[protected]
-[protected]
-[protected]
-[protected]
-[protected]
-[protected]

Dear Sir/Mam,
I booked 5 train tickets on irctc app and I paid for it.But due to some emergency I partially cancelled 2 tickets before 48 hour from train departure time.But till now I did not get my refund and there is showing bank name is showing zaakpay PG on irctc app.Please help to solve my problem as soon as possible.I am attaching details of train tickets like PNR number etc.
Thankyou

Dear sir, i have booked a ticket from chennai to rameswarm 0n[protected].30 pm exp no 22661 date of journey[protected] amount rs.1125/- but detected from my account 1148.90. Why the difference. And more over ticket is not booked due to passenger not in same coach general 3a when not booked the ticket why money is detected when asked it is system mistake informed by irctc staff. Transactions id no [protected]. Date[protected] time 04.30 pm ticket not booked.
Kindly refund the amount ofrs.1148.90 by checking the above transaction id no[protected]

Hi,
I have booked 3 3a tickets from dvd (Duvvada) to kjm (Krishnarajapuram) for anga express with pnr no: [protected] dated 4th october, 2018. Booking date of confirmed tickets is 5th september, 2018.
Now, the purpose of my trip got changed and i want cancel my tickets. I have booked through the irctc rail connect official mobile application and now when i am trying to cancel my tickets it says "unable to fetch data please try again later". I even tried to cancel it through the official website but there is no use. The total ticket fare is inr. 4065. Please solve my issue

I was making new id and i verified my number with otp but i couldn't verify my email id as when i saw my email id i typed it wrong.
Wrong [protected]@gmail.com
Correct id - [protected]@gmail.com
Please change this or help me change it. My user id is cptcrunch. Also note that i have just created my account and only my mobile no. Is verified via otp.

Rs 270 debited from a/c *0223
Hii sir,
2 days before i have booked my tickets 4times from irctc connect app and 1 time by using icici continuously due to failed transactions... Always it is showing that pending from bank end but my money is being deducted,

Money is debited from bank. But it is showing that not booked. What to do now? Will it be cancelled? Can i book another ticket? Or else wait?
Still pnr number not allotted, tomorrow is my journey date...

My mother (Sudha devi agarwal) along with 2 of my relatives (Rekha devi tekriwal & anju agarwal) are traveling from puri to purulia jn (Prr) dated[protected] in purushottam express (Train number -12801) where in they somehow forgot to carry their photo id proof but they have valid tickets in the sms with their respective names. But unfortunately the tt in charge is adamant on charging the penalty & harassing women passengers by way of charging penalty. For the purpose of same, we have also sent their valid id proof through watsapp but still he is not accepting the same.
As a matter of fact, applying the principle of genuineness, the passenger should not be harassed on these grounds especially in case of women.

Please look into it & take immediate action so that we may continue to avail railway services.

Standing with the government initiative of women safety!!

Hope we hear soon from modiji government!!

Regards
Ca abhay agarwal

I booked ticket of tejas express from thane to kudal. As per information firstly i was impressed of services which tejas express provides but when i travel i fully disappointed. They served us very low quality food. That was not upto the mark that day i complained immediately but no any further action was taken from railway. They should provide good food.

Hi,

I booked a ticket for 4 passengers from agra cant to amritsar for train number 59386 / panchvalley pas for sleeper class on travel date of 6nov 2018. The amount got deducted from my bank account but it shows in irctc site as pending from bank end. The transaction id is [protected]. Kindly check the same and help with this.

Thanks,
Arpan

I have done transaction on irctc (Reservation id-[protected]) through free charge but irctc show transaction is pending from bank end while free charge show transaction is successful. I do not found my ticket anyway on irctc it only shows transaction is pending from bank end.in this condition neither i could book another ticket nor i got my money back then what i do

I checked seat availability in irctc next gen site from akola jn (Ak) to chennai central (Mas) but seats are not available, then i check from surat to chennai central (Mas), there seats are available.

Now i want to book ticket from surat (St) to chennai central (Mas) but want to boarding at akola jn (Ak) but i didn't see any provision to change boarding station on irctc next gen site.

Dear sir,

I have cancelled the following three tickets booked through irctc app
& the payment made through debit card, the details of which are as
Under;

Pnr no. [protected]
Ii) date of journey: 09.09.2018
Iii) date of cancellation: 09.09.2018
Iv) amount of money to be refunded: rs. 555/-.

However, the amount has been credited to your account whereas i do not have any account with you.

I kindly request you to credit the said amount to my sbi account through which i have made the payment through debit card

Thanking you

Yours sincerely

Keshav karekkadu

Swapnil dagwal
Attachments
Wed, sep 26, 5:12 pm (22 hours ago)
To tdrprocess

Dear sir
My pnr no is [protected]
Train name : sevagram exp train no.: 12139
C shivaji mah t (Csmt) dhamangaon (Dmn) tdr filing date : 14-sep-2018 15:29:35 hrsmy user name - dagwal1432
Main problem my bording station is csmt so this day train is not reach csmt and cancel train so i am not reach my destination so plz i want my refund mony
And other information check in your railway department so help me other wise i was going to consumer court. This my last try pleas find the attachment

Hi,
My pnr number [protected] taj express refund of rs 935 is still not refunded in my bank account, my mobile number is [protected]
E-mail id - g1aman. [protected]@gmail.com
Please give the amount to my bank account as soon as possible, i'm very worried i took train on"26/09/2018" the money got deducted but amount not got refunded
I request irctc to call me to get more info about bank details and further process my refund :
Mobile : +[protected] or
Mobile: +91 [protected]
Mail: aman. [protected]@gmail.com

I have created an account on irctc. It’s now more than 6 months. I don’t receive a otp code to verify my account therefore can’t move forward. I have sent more than 50 emails to [protected]@irctc.co.in
User anjanmulji
Email [protected]@yahoo.com
Mobile[protected]

I have also paid rs 100 in march 2018.
I am registering from a country outside india. Have called irctc care more than 5 times but they don’t understand my problem. Emails get different responses irrelevant to my problem.

Pls assist.