Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I booked a ticket from irctc app with net banking of Axis bank, the amount of
Rs 851.8 transaction id INB/[protected]/payu.in but the ticket is not booked and no message received from irctc of PRN status.

there for kindly help me to get the same amount refund

I booked a ticket from irctc app with net banking of Axis bank, the amount of
Rs 851.8 transaction id INB/[protected]/payu.in but the ticket is not booked and no message received from irctc of PRN status.

there for kindly help me to get the same amount refund

wating for the concederation of my complain as there is no helpline number provided where i can directly contact your team.

Dear Sir / Madam,

I have filled TDR for one of my journey as per details given below.
PNR No : [protected]
Train No : 02029
Train Name : CSMT KRMI SPL
TDR Filling date : 25 dec 2017 01:38HRS

Reason for which i have filled TDR is the train was delayed by 8hrs from originating station and railway inquiry has announced for refund. I have E-ticket so on inquiry window i have been told to file TDR so at that time only i have filled TDR. and then i have taken flight because of personal urgency but till the date i haven't got refund from indian railway.

I have complained to IRCTC they are saying Konkan railway is responsible and from inquiry window i have been told to file TDR online.

I need my refund back

I have refund related issue from last 2 months..my refund has not done yet as it has been two months completed for this..i called customer care for this they said to email the account statement of wallet.. I did it by three times..there is no reply by their side then I called once again to customer care and executives of customer care rejected my call three times while talking instead of solving my problem..I called again then the senior executive kept me on hold for 27 mins still I couldn't reach to that person.. Very disappointed..kindly take action else I've to take action against it..

Irctc site not open in my BlackBerry or other Android fone, I've downloaded other browsers (chrome, Firefox & UC browser) also clear my cookies & reset my browser settings, but no luck. Plz. Help me out, I've needs to book tickets on urgent basis..

Also attached snapshot for your reference.

Thanks & Regards
Sunil Mishra
[protected]

Cancelled a ticket on 03-Jul-18
they said i will get refund within 3-4 days
but even after 11 Days i havend recieved Amount in my Bank Account
but on their website they showing staus - refunded

Their phone no. going busy all the times
i dont know what to do now, just i can wait

Details of Transaction :
PNR No. [protected]
Cancellation Id : [protected]
Cancellation Date : 03-Jul-2018 15:24:15 HRS
Booking Amount : 2560.0
Refund Amount : 2495.0

I recharge Rs/-200 UTS R wallet through pay TM, dated 10th july 2018 at 07:08:31 a.m. from my United Bank of India savings account.The recharge was unsuccessful. But Rs/-200 has been debited from my
ubi account. But the money are not refunded in my account. Then Rs/- 200 has been debited from account, if also Rs/-200 recharge was unsuccessful.
So I want to back the money, that will be credited in my account. Please do the needful help.

RailwaysIndian Railways Complaint against Ticket Collector - Mr mahesh kumar
Indian Railways - Tc — Complaint against Ticket Collector - Mr mahesh kumar

Sharad kumar soni
Submit a Complaint
Dear Sir,

I, along with my family, travelled from svdk to gwalior in 12920 malwa express on 14-07-18. My ticket was in rac (b3 and b5). However, I boarded the train in b3 & b5 coach and there were several others in the coach who were having waitlisted ticket and many with ordinary unreserved tickets.

While Ticket Collector, Mr mahesh kumar, checked the tickets found few of the confirmed ticket passengers absent. But, instead of alloting the vacant seats to the waitlisted passengers, he alloted the seats to ordinary ticket holders who handed him some monetary benefit. Seat no 6 of coach b3 is one such case. There were few more cases like that, though I 'm not able to recollect the seat nos. correctly.

When I noticed this, I questioned him his actions. But, he tried to evade himself.but still he provided seats only to those who passed him monetary benefits.

All this is being faced by many other passengers day-in and day-out. Would senior officials notice this someday and take actions against such corrupt employees? Journey from svdk ( katra )to gwalior was just 17 hrs, so travelling without proper seat was a very bad inconvinience. But when TC actions like Mr mahesh kumar (TC for coach b3&b5), then it hurts badly.

I would plead some top officials to take serious actions against Mr mahesh kumar, not because I faced lot of inconvience, but to better the system.

My ticket details are as under

PNR : [protected], [protected]
Passenger Names : sharad soni +9
Dateof Travel : 14-07-18
Train Name: 12920 malwa express

Hope we'll move forward
Sharad kumar soni

Hello am very much angry with irctc. I was having train from pune on 13-07-18. Ticket was booked from mas chennai boarding point was at pune. 19419. At 12th i got msg that train is rescheduled and its late. It started journey from mas 5.30 morning 13 - 07-18. Pune it has to reach around 12 midnight. U know its 4.30 am 14th july. Still am stuck in pune platform and announcement its still of 4.40. What a BS 11 hrs late.. Why why..

During booking of railway ticket online by using my irctc ID madhob23, I have been charged with the fare of Rs 4025 from my credit card thrice without issuing ticket on 13/07/2018.
The fact is that a passenger may opted for lower, middle or upper berth at the time of booking and aIccordingly I have put my options in consonance with the age of my family members. But after making payment of the fare the site cancelled my booking (but credit card charged) with showing message as "Choice of at least 1 lower berth not met".
However when I contacted irctc customer care they told me that lower berth might not have been possible to allot and the fare charged will be credited to my account within 3 to 4 days.
Now my grievance is that if a passenger can not be alloted to a specific berth then why not it be known/checked during the very process of booking instead of charging and making known it thereafter.
Therefore I request the authority concerned to look into the issue seriously by considering the inconvenience faced by a large numbers of travellers whilst at outstation and losing their money though momentarily for 4, 5 days.

I have tried to book a ticket of Rajendra Nagar Terminal Express to howrah in 3AC my money is deducted but not booked .
my UPI refrence number is[protected]
Transaction ID [protected]
Is is there any chance of booking my ticket or What about my money which has been deducted from account .
Can't trust this
It says no response from banks end so what should i do ?...

Hello sir... I tried to book my ticket from new delhi to ludhiana irctc site deducted the amount of 1185/- from my account but no ticket is genrated... How i recive my moneyback??? is dis a digital india??? PUR/IRCTCAPIN/New DELHI//seq No[protected]... from axis bank debit card... on 13/07/2018 20:24... please send my money back as soon as possible
my number is [protected]
sunny

Sir
My ticket booking date on 13/07/2018 .train no -12060 kota jan shatabdi .irctc on booking ticket.but my account balance double charged so my amount return to me. POS irctc85505 irctc txn #[protected] &POS irctc 85505 at irctc txn#[protected]. My booking amount return in my account.my total amount return to 140 .my booking station ballabagrh ( bvh) to gangapur city (GGC)

Sir I have book a fight ticket as a guest user which journey was Muscat to Mumbai dated 03/07/2017.this ticket was generated at 28/06/2017 but due to mistake in name I have to cancel the ticket within one hour as directed by goindigo customer and book a new ticket with same name and again paid full amount.The first ticket which is cancelled at same day of booking 28/062018 was not refund still this date 13/07/2028.the cancelled ticket details are as follows
Passenger name -Mwnendra Kumar
Journey date 03/07/2018
Transaction ID [protected]
Book with IRCTC guest user
email [protected]@gmail
mobile no -[protected]

NO ONE CARES I DONT WHY IS THE LIKE GOVT PPL ALL ARE LIKE THIS.

AMOUNT NOT REFUNDED WHOME TO CONTACT BOOKED 3 TIMES AND MONEY REFUNDED 1 TIME .
money got deducted and where to raise my voice oh god save all Indians from this [censored].

no one cares no one bothers... called irctc n number of times they have only 1 number y dont they open c care

please help me sir dont know who will help us from this false promises..

I need my deducted money

IRCTC user id CPCS519278

Payment has been done & money has been deducted from my account but ticket is not booked . Am looking to book a train ticket from IRTC Official Android App, but ticket is not booked but payment has been done . Please Refund me money . I have received message from my bank that amount has been deducted . Please refund my amount ASAP . & I suggest you to resolve your Application bugs first before release it to Google Play Store

This is regarding train no 15705. Departure date 12th July.
Berth no. - B12/33 B12/36 (Mahendra Jha & Moti Devi)

The train which was supposed to reach Samastipur at 12pm reached after 9pm with a delay of 9hours.

There was no prior information to us about the delay and my parents left from home in morning at 5am to spend whole day at station.
The AC waiting room is so bad in condition that you feel suffocated while sitting inside. It’s not even clean and water facility is also not upto date.

Even after paying extra fee for this special train. We got such pathetic services.

I want action to be taken against the officials involved or refund our fare!

Dheeraj Jha
[protected]

This is to inform you that i had made a payment of ₹ 716.80 through irctc app via zaakpay gateway using net banking of axis bank on 23rd june 2018. Irctc transaction id is [protected]. The amount has been debited from account but the transaction was unsuccessful. Irctc says amount not received from bank. Please look into the matter to refund me...

On date - 24/04/2018
tatkal ticket was booked (time of transaction -10.05.02) of rs 4176.87 from panvel to gonda
but ticket went to waiting list, so i cancelled the ticket immediately
but cancellation refund was not received
it has been 3 months to the transaction still i haven't recieved the cancellation amount
email id [protected]@gmail.Com
irctc id - surajnair6
acc no - [protected]

I have booked IRCTC ticket with on 25th march, 2018. Due to train being late by more than 3 hours, I filed TDR. IRCTC have approved it. On contacting freecharge customer care, they responded back that irctc refund is not received by them. Please refund the amount as soon as possible. Its been over 1 month since I did not get the refund.

PRN no:[protected]
Date of journey:[protected]

I had booked a railway ticket using payUmoney gateway transaction I'd [protected] because the ticket was in waiting list so it got automatically cancelled. The IRCTC is showing the ticket money is refunded and refund I'd is [protected] on 1/07/2018. The payment method debit card was used at the time of transaction.But it has not been credited to my account.
So please look into it and inform me .