Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Registered mobile- [protected]
User id- spthestar
Irctc txn Id- [protected].
IRCTC wallet recharge failed.
I have complained many times.. wrote email, called​ customer care service.
No one is responding.
I have deposited money in IRCTC wallet. But transaction failed but Money deducted from account.
Now plz resolve this issue.
How many times I should request.
No body giving straight answer.
I am attaching the pdf of my bank transaction now plz see these transactions i[censored] can.
And credit money.

I booked a train ticket for travel on 09th June, 2018 from Baroda (BRC) to Mumbai Central (MMCT). Since the train was late by more than three hours, I cancelled the ticket & filed a TDR for refund of ticket money (amount Rs. 1075) on same day (Transaction id : [protected]).
Its been more than a month & I have not yet received the refund amount.
I request you to kindly look into this matter & refund me the ticket amount as soon as possible.

My username used for booking of ticket is "makrand137". Also attached is the screenshot of TDR status with complete ticket details.

Name - Chandan Kumar
Irctc user id - ChandanR19
Mobile no - [protected]

I have by mistaken entered the wrong Email ID. The wrong ID which I put in my irctc registration is [protected]@gmail.com but my original correct ID is [protected]@gmail.com

I apologize for entering wrong email id and support me to change the correct id or change by yourself. Kindly correct the same

Tried to book a tatkal ticket from bangalore to sagar .. amount of rs. 770 is deducted from account but tickets are not booked.. status shows as pending from bank end in the irctc website.. neither received a message about refund from irctc or the bank..
Transaction id : [protected].
Have sent a mail to irctc as well but did not receive any reply from irctc or from hdfc bank
from : irctc.co.in

Sir,
I faced a problem while booking a ticket now on irctc.co.in from datia (DAA) to H NIZAMUDDIN(NZM) for 18 JULY 2018 in 12279 TAJ EXPRESS

After entering the details, I made the payment using SBI net banking. After making the payment I got the message that the session is expired.

I checked my SBI bank transactions and I can see a payment of 321/-. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

My details - irctc user name - aradhy1996
communication mail - [protected]@gmail.com

Hi,

As per my experience while booking Tatkal tickets, if we select option as "Book only if confirm berths are allotted". Ticket wont book in Waiting List and will ask option as after payment deducted from account. if we click on if will book in W/L and click on it wont book it in W/L. Amount will be credited in beneficiary account within 3 - 5 days. But in New layout it's not happens even we selected option as "Book only...

I booked a ticket from irctc app with net banking of Axis bank, the amount of
Rs 851.8 transaction id INB/[protected]/payu.in but the ticket is not booked and no message received from irctc of PRN status.

there for kindly help me to get the same amount refund

I booked a ticket from irctc app with net banking of Axis bank, the amount of
Rs 851.8 transaction id INB/[protected]/payu.in but the ticket is not booked and no message received from irctc of PRN status.

there for kindly help me to get the same amount refund

wating for the concederation of my complain as there is no helpline number provided where i can directly contact your team.

Dear Sir / Madam,

I have filled TDR for one of my journey as per details given below.
PNR No : [protected]
Train No : 02029
Train Name : CSMT KRMI SPL
TDR Filling date : 25 dec 2017 01:38HRS

Reason for which i have filled TDR is the train was delayed by 8hrs from originating station and railway inquiry has announced for refund. I have E-ticket so on inquiry window i have been told to file TDR so at that time only i have filled TDR. and then i have taken flight because of personal urgency but till the date i haven't got refund from indian railway.

I have complained to IRCTC they are saying Konkan railway is responsible and from inquiry window i have been told to file TDR online.

I need my refund back

I have refund related issue from last 2 months..my refund has not done yet as it has been two months completed for this..i called customer care for this they said to email the account statement of wallet.. I did it by three times..there is no reply by their side then I called once again to customer care and executives of customer care rejected my call three times while talking instead of solving my problem..I called again then the senior executive kept me on hold for 27 mins still I couldn't reach to that person.. Very disappointed..kindly take action else I've to take action against it..

Irctc site not open in my BlackBerry or other Android fone, I've downloaded other browsers (chrome, Firefox & UC browser) also clear my cookies & reset my browser settings, but no luck. Plz. Help me out, I've needs to book tickets on urgent basis..

Also attached snapshot for your reference.

Thanks & Regards
Sunil Mishra
[protected]

Cancelled a ticket on 03-Jul-18
they said i will get refund within 3-4 days
but even after 11 Days i havend recieved Amount in my Bank Account
but on their website they showing staus - refunded

Their phone no. going busy all the times
i dont know what to do now, just i can wait

Details of Transaction :
PNR No. [protected]
Cancellation Id : [protected]
Cancellation Date : 03-Jul-2018 15:24:15 HRS
Booking Amount : 2560.0
Refund Amount : 2495.0

I recharge Rs/-200 UTS R wallet through pay TM, dated 10th july 2018 at 07:08:31 a.m. from my United Bank of India savings account.The recharge was unsuccessful. But Rs/-200 has been debited from my
ubi account. But the money are not refunded in my account. Then Rs/- 200 has been debited from account, if also Rs/-200 recharge was unsuccessful.
So I want to back the money, that will be credited in my account. Please do the needful help.

RailwaysIndian Railways Complaint against Ticket Collector - Mr mahesh kumar
Indian Railways - Tc — Complaint against Ticket Collector - Mr mahesh kumar

Sharad kumar soni
Submit a Complaint
Dear Sir,

I, along with my family, travelled from svdk to gwalior in 12920 malwa express on 14-07-18. My ticket was in rac (b3 and b5). However, I boarded the train in b3 & b5 coach and there were several others in the coach who were having waitlisted ticket and many with ordinary unreserved tickets.

While Ticket Collector, Mr mahesh kumar, checked the tickets found few of the confirmed ticket passengers absent. But, instead of alloting the vacant seats to the waitlisted passengers, he alloted the seats to ordinary ticket holders who handed him some monetary benefit. Seat no 6 of coach b3 is one such case. There were few more cases like that, though I 'm not able to recollect the seat nos. correctly.

When I noticed this, I questioned him his actions. But, he tried to evade himself.but still he provided seats only to those who passed him monetary benefits.

All this is being faced by many other passengers day-in and day-out. Would senior officials notice this someday and take actions against such corrupt employees? Journey from svdk ( katra )to gwalior was just 17 hrs, so travelling without proper seat was a very bad inconvinience. But when TC actions like Mr mahesh kumar (TC for coach b3&b5), then it hurts badly.

I would plead some top officials to take serious actions against Mr mahesh kumar, not because I faced lot of inconvience, but to better the system.

My ticket details are as under

PNR : [protected], [protected]
Passenger Names : sharad soni +9
Dateof Travel : 14-07-18
Train Name: 12920 malwa express

Hope we'll move forward
Sharad kumar soni

Hello am very much angry with irctc. I was having train from pune on 13-07-18. Ticket was booked from mas chennai boarding point was at pune. 19419. At 12th i got msg that train is rescheduled and its late. It started journey from mas 5.30 morning 13 - 07-18. Pune it has to reach around 12 midnight. U know its 4.30 am 14th july. Still am stuck in pune platform and announcement its still of 4.40. What a BS 11 hrs late.. Why why..

During booking of railway ticket online by using my irctc ID madhob23, I have been charged with the fare of Rs 4025 from my credit card thrice without issuing ticket on 13/07/2018.
The fact is that a passenger may opted for lower, middle or upper berth at the time of booking and aIccordingly I have put my options in consonance with the age of my family members. But after making payment of the fare the site cancelled my booking (but credit card charged) with showing message as "Choice of at least 1 lower berth not met".
However when I contacted irctc customer care they told me that lower berth might not have been possible to allot and the fare charged will be credited to my account within 3 to 4 days.
Now my grievance is that if a passenger can not be alloted to a specific berth then why not it be known/checked during the very process of booking instead of charging and making known it thereafter.
Therefore I request the authority concerned to look into the issue seriously by considering the inconvenience faced by a large numbers of travellers whilst at outstation and losing their money though momentarily for 4, 5 days.

I have tried to book a ticket of Rajendra Nagar Terminal Express to howrah in 3AC my money is deducted but not booked .
my UPI refrence number is[protected]
Transaction ID [protected]
Is is there any chance of booking my ticket or What about my money which has been deducted from account .
Can't trust this
It says no response from banks end so what should i do ?

Hello sir... I tried to book my ticket from new delhi to ludhiana irctc site deducted the amount of 1185/- from my account but no ticket is genrated... How i recive my moneyback??? is dis a digital india??? PUR/IRCTCAPIN/New DELHI//seq No[protected]... from axis bank debit card... on 13/07/2018 20:24... please send my money back as soon as possible
my number is [protected]
sunny

Sir
My ticket booking date on 13/07/2018 .train no -12060 kota jan shatabdi .irctc on booking ticket.but my account balance double charged so my amount return to me. POS irctc85505 irctc txn #[protected] &POS irctc 85505 at irctc txn#[protected]. My booking amount return in my account.my total amount return to 140 .my booking station ballabagrh ( bvh) to gangapur city (GGC)

Sir I have book a fight ticket as a guest user which journey was Muscat to Mumbai dated 03/07/2017.this ticket was generated at 28/06/2017 but due to mistake in name I have to cancel the ticket within one hour as directed by goindigo customer and book a new ticket with same name and again paid full amount.The first ticket which is cancelled at same day of booking 28/062018 was not refund still this date 13/07/2028.the cancelled ticket details are as follows
Passenger name -Mwnendra Kumar
Journey date 03/07/2018
Transaction ID [protected]
Book with IRCTC guest user
email [protected]@gmail
mobile no -[protected]

NO ONE CARES I DONT WHY IS THE LIKE GOVT PPL ALL ARE LIKE THIS.

AMOUNT NOT REFUNDED WHOME TO CONTACT BOOKED 3 TIMES AND MONEY REFUNDED 1 TIME .
money got deducted and where to raise my voice oh god save all Indians from this [censored].

no one cares no one bothers... called irctc n number of times they have only 1 number y dont they open c care

please help me sir dont know who will help us from this false promises..

I need my deducted money

IRCTC user id CPCS519278