Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I'm travelled in shabari express 17230, on PNR [protected]. I was dissapointed with the experience. This train use to offer good food in pantry, now nothing is cooked in pantry. No hygiene pillow covers were dirty asked for replacement no responce. No sweeping or cleaning taking place. Old rusted coach. TT WAS LEAST BOTHERED. Who is in train with ticket or without ticket. Overall a very bad experience. When this is only train connecting kerala and Telangana on daily basis plese ensure tht some hygiene is provided when train is crowded provide good food.

Expecting repsonce if not will look for other medium

Since 2-3 days I'm not being able to login to my decade-old irctc account (samik_chak) due to pending mobile verification. ‘Unable to process request. Please try after some time' message being shown.

I was travelling with family in 1st train sampark kranti(12217) from kota to new delhi PNR[protected] but the train got late more than 3hr reaching new delhi. Thus I was not able to travel in 2nd train Kalka shatabdi ([protected]) which was on time thus I filled TDR but now CR repudiate is showing as status.please look into this matter.

Sir/Madam
I am Sahena Begum aged 60 years. I have booked a ticket from irctc bearing PNR number [protected] in train 07046 SC Dibrugarh Special from Guwahati to Dibrugarh in 3AC dated 24/05/23. When I came to board the train I came to know that the the train was 10 hours late. I have filled the TDR within half an hour of schedule departure of the train from irctc. But my case has been rejected stating Invalid TDR timestamp. It is very sorry to know that such invalid response from your side. As I am a senior citizen and due to train late I have suffered a lot that day. I request you to kindly see into the matter and refund me the amount Rs 1174

Name
Sahena Begum
Age 60 years
PNR number
[protected]
Train no 07046
Date 24/05/23

Dear Sir/Madam,

Re: Mobile OTP not received for verification/international number

The website is not sending mobile verification code on my registered mobile. And, therefore I am not able to book tickets through IRCTC website.

I have an international number ISD code 852

Thanks & Regards,
abbu84

Greeting Team
It was to my surprise of pathetic experience with IRCTC, I was supposed to travel with my wife and pet (4 month) with all formalities done, coupe allocation done, parcel office ticket challan done for my pet, but at around night 11:00 PM, I received a message stating "train will not reach its destination i.e (Bengaluru - SBC) rather train will stop at Andhra Pradesh(SSPN), in my case as I was supposed to travel with my pet, how would I have continue my train journey as the pet travelling formalities needs to be done 24 hrs before travelling, with the train, infact no train were done in the required route as checked with customer care. Please help us in getting the first class ticket refund, As I had booked my tickets online, when called customer care there was no available way to cancel my tickets, not even in the irctc ticket log in portal . Below are my details.
PNR-[protected]
Transaction ID-[protected]
TRAIN NO-18463
FROM-KHURDA ROAD
TO-KSR BANGALORE
Date of journey-30th May’23
Passenger Name-Vijendra Mohanty & Rupali Ojha
Age-32 & 31
Sex-MALE & FEMALE
Reasons for filing TDR-Travelling with Pet with all necessary formalities done, but got late intimation message from IRCTC of train not reaching booked destination(no further arrangements of travelling to destinations with pet)
Please find the attached, for your reference.
Thanks in advance for the support and help in justice to get my 1st AC TICKET refund.

VIJENDRA MOHANTY
PHONE-[protected]
[protected]@gmail.com

My irctc account is suspended and it is showing that due to fraudulent transaction but I have used that account once to book the ticket on 2022 Oct and due to emergency I cancelled it then my account is blocked. I contacted the railway customer care through email and phone and their response was also like that their customer service is very poor and not explaining the correct details and solutions for it. It is very difficult to book train tickets at emergency due to these types of problems. How these fraudulent transactions done in my account because I was not aware that. These types of inconvenience should be avoided by Indian railway

PNR no [protected]
We were 15 passengers together
Our journey was supposed to be from Jsme to Madgaon but we can’t get down as we were asleep n students of mine travelling were more in no
So we asked TT to extend the ticket which was 15 min apart
He asked 2000 rs when we asked for slip he said we will leave u till gate.
2 TTS were there .
Date 22may JSME TO DATE 24 may (Vasco)

For me it’s no bill no pay
So kindly look into it

UTS R-wallet recharged through UPI with ₹50/-. UTS recharge history shows "Recharge Initiated". But R-Wallet doesn't show the same.

Train no. 17233
From: secunderabad
To: sirpur kagaznagar

Start time as per schedule: 3:35 pm
Actual departure time: 6:00pm (almost every day)

If you can't start the train on time because of any reasons, change the time to a different window.

We have work and things to do, we can't sit in station for 3hours+ and in train another 6 hours(obviously it will take +2 hours)

It never reaches destination on time, but atleast start on time

Hi, currently i am having account in IRCTC with user name syedarif28. When trying to log in, it is asking for mobile and email verification, mobile number verified, but i am not able to receive OTP through mail by putting correct email ID even after multiple attempts

Hi,

I am trying for a long time to login. But while the login process it is asking for verification. Email verified successfully, but the mobile number verification is pending and unable to receive the OTPs. Kindly help with this. I need to cancel a ticket.

Dear Sir,

I am surprised to saw mail (enclosed), the TDR filed against PNR Number [protected] for train no. 11014 CBT LTT EXPRESS dated 20/05/2023 with reason “Train Late More Than Three Hours and Passenger Not Travelled” has been repudiated by you. However, I had filed TDR around 10:30AM in the morning of 20/05/2023 which was the scheduled time of the train at Pune junction. However train was already delayed by 18:30 hours and the actual time of arrival was showing 2:00 AM on 21/05/2023. I was also getting the messsages from Indian railways about the delay.(message screenshot enclosed)

I had travelled through Bus on the same time 10:30 AM on 20/05/2023 (Bus Ticket copy enclosed).
So, I would like to request you to recheck and refund my amount.

If further you repudiate then please file my complaint against the TTE present between Pune to LTT in said train for showing me Available.

Thanks with regards!

Shreyansh Srivastava

I tried depositing a certain amount to irctc ewallet, amount is deducted from my bank account but it shows deposit is failed to the ewallet.The amount is still not refunded to my bank account.Please help to resolve.

Tried booking tatkal ticket. the site will not allow to log and kept saying invalid captcha, instead of writing the correct one for 15 times. Finally just when the tickets got over, it allowed to login with one captcha. What is this scam ? What is the technology fraud behind the codes. there is definitely a code jammer, that doesnot allow users to login and book tickets. I could not attend an urgent funeral because oh this. THIS IS HORRIBLE.
THERE IS NO POINT IN GETTING FANCY AND TECH ENABLED TRAINS WHEN THE BASIC NEEDS ARE NOT MET. YOU CANNOT BOOK ONE TATKAL TICKET, WHATS THE USE YOUR WEBSITE. VERY DISHEARTENED AND DISAPPOINTED.

I ordered food 20th may 2023, PNR:[protected], travelled from haripad to kozhikode, through food trak app, i paid rs.334, and site shown hotel thahoor, aluva, ernaklam will be deliver 8.30am, but we didnot get food and i need money back

I was booking LTT to BSP ticket for the date[protected]Premium Tatkal)
After successful payment an Error popup show and the message is Not seats available : Transaction dropped[protected]
Payment mode - UPI (UPI tarnsaction ID[protected]
Amount - 1677.15 INR

Mobile Number : [protected]
Email - ace.[protected]@gmail.com

Even after selecting the "book only if confirm berths are allotted" option still TQWL tickets were issued.

The Ticket was automatically booked in the train: PATLIPUTRA EXP (12141)
PNR: [protected]
STATUS: BOOKED
Transaction ID: [protected]
Status Date From To Class
Booked 26 May 2023 LTT PPTA 3A

Current Status: TQWL/18

Refund not credit in my account against cancelled ticket against pnr no [protected]

Refund not credit in my account against cancelled ticket have PNR number [protected].