Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Train no 17326 bound to hubli from mysore is not moving as per time. It is worst than local passenger stopping at every station for crossing. Train is named as vishwamanava express & going worse than local. We will reach our destination ide 1.5hrs delay. By this time i should have reached my destination but still now 1hour pending. Very worst service by indian railways. Road way was better than train.

Pls try to maintain time otherwise india will not develop. Midi alone can't improve india each & everyone should take care of the nation

Respected sir,
Respected sir,
I had booked a ticket from ten to tbm on 21 feb 2018. I got an error after payment and i was not refunded yet. But the status has an update of refunded. Kindly make grateful measures for the amount to be refunded. Else we may proceed via consumer court. My transaction id [protected] & [protected] plzz refund my amount very shortly

I tried to book tickets through irctc but somehow all transactions got failed and my money got deducted. I got refund for three transactions among 4. For one transaction i still didn't get refund, its already more than 12 days. I have sent so many mails to irctc ([protected]@irctc.co.in) but didn't get any response. Also tried to call customer care but that also of no use.

Below is the transaction details, between these two i got refund for one but of which transaction id not sure because in bank account irctc transaction id is not there.

[protected] : 2000.0 failed
[protected] :2000.0 failed

I found that irctc has started another website specifically for accommodation, hotels, tour packages booking. Yesterday i entered the website (Irctctourism.com) through irctc.co.in after my train booking for retiring room booking. But unfortunately i met with one of the worst website of nation level which is used to serve the people of india. After 100 odd attempts i finally managed to login but again after 10-20 attempts i managed to fill up the details. Not the end of this harassment but when i tried to pay online as the last step of booking the screen got blank and there no sms was sent to me. After around 30 minutes i got sms from my bank that they deducted the respective amount but there was no sms from irctc. However it's not my point to disclose here but i just want to say when indian railways, the biggest organisation of our country decide to serve people with some service but there is no plan to execute this smoothly. The quality of this website (Irctctourism.com) proves that. It is their duty to serve people not to harass them. So i earnestly request you to get the attention of irctc, which is the sole service provider of indian railways.

Sir my user id is rbskhushi and i purchase a ticket approx 21000 from this id but due to server error we are unable to login we are send lots of message from [protected]@irctc.co.in my first mail send to irctc on 30.01.2018 but today is 27.02.2018 and i am unable to login, no any executive are helping to us, please help me to use the user id rbskhushi. We already send a mail to irctc from our problem any i am tray to call customer care daily to resolve my problem but today pass already 29 days to my first complaint to irctc, for your reference i am mention all the complaint no received from itctc.

Complaint ticket id no received from irctc
:
8202379, 8201221, 8193197, 8192252, 8182578, 8127069, 7945716, 7964685, 7962741, 8109622

1) my pr no [protected]. Had order veg birayani from pantry but taste was very poor. Rate was rs.10 higher then the it cost rs.80.
2) my pr no [protected] was not confirm so cannceled and cancelation charge added to me 60 rs.

Then again i have to take general ticket of 300+ fine to get in resevation boggie 500 rs. (What it cost to me 860rs when actual ticket is of 540rs.) what arrangement you do when you notice (In pick day public is travelling more) train was completely full people are lieing on walking path of train compartment

You can arrange addtional boggies for passanger safety

I was traveling from mumbai to indore through avantika sf express (Train no.12961) in 3rd ac (Coach - b3-5) on 26th february 2017.
As per my expectations 3rd ac service of such a long route journey train should be very comfortable. But the journey was exactly opposite to my expectations.
The staff was very rude and does not provide all the services as per the guidelines.
Also the dinner was charged extra. As per the charges mentioned in ticket the veg meal should cost rs.50 but they charged 180 for single plate dinner.
And when i asked for the bill of that dinner, the attendent said no to the bill and said "khana ho to khaao varna rehne do"
Next morning when i asked him to give me a napkin which is included in bedding, he denid to give me the napkin and said to manage it by myself. Such behavior and extra unnecessary charges was not expected from a super fast express train attendent.
Will not travel in this train again. Very bad experience.

My name is modi ketan arvindkumar

My vodafone mobile no is [protected]

I want to register on irctc with this my mobile no [protected]

But the site says that this no is already registered.

So first cancel this registration, so that i can register

There is a misuse of my mob no [protected]

So make necessary changes and allow me to register with this mobile no

So please do needful, thanks

On 23-feb-2018 will booking ticket online every thing was correct, filled ticket booking form & then online payment by net banking also successfully done.
But after successful payment did not get any online ticket receipt & got below sms.
"an amount of rs 625.0 deducted against irctc txn id [protected] on 23-feb-2018 will be refunded as your ticket could not be booked / service not rendered."

Kindly refund 625 rs, if ticket is "cancelled" then amount is refunded with 24 hours (Working days), why 3-4 working days for "booking failed on irctc",
Its totally irctc mistake & amount should be refunded quickly.

Dear sir
Passbook photos

I have booked my ticket on 15.02.2018 but due to some technical issues transaction have been fail and i have no received money.
For your reference i have attached mail which is received from irctc.

Irctc id-mbb007

An amount of rs 910.0 deducted against irctc txn id [protected] on 15-feb-2018 will be refunded as your ticket could not be booked / service not rendered.

I have given a request to de-activate my user id and release my pan from the irctc website on 23th january 2018, but still there is no action taken on it. I have written many emails to customer care of irctc and each time i get a new complaint number
Jaysheel kunder hereby request you to please de-activate my user id talishman and want to get my pan ahppk6602g released from irctc.

I undertake that i will never claim balance and request for reactivation of my userid

Name : jayshee kunder
Userid : talishman
Pan : ahppk6602g
Email : [protected]@gmail.com
Mobile : [protected]

Hello,
Today (25 th feb18) i have booked a ticket, details is..

From manmad (Mmr) to hubli (Ubl) d
Date of journey is "26feb18", train number-17324

But when i checked the status (Pnr-[protected]), that is showing "flushed pnr / pnr not yet generated". My charges has been deducted from my account then why it is showing "flushed pnr". If it cannot be confirmed then unnecessarily amount will be deducted if cancelled.

Help please...

Good evening sir
I have forgot user id and password
Kindly help me for my user id and password.

I have created many time ago and i did wrote anywhere and now i wanted to book my ticket but unfortunately it can not be done due to forgotten user id and password.

So please help me for redirected for my use rid and [password.

My email ; [protected]@gmail.com
And mobile no; [protected]

I purchased a tatkal ticket in irctc app from khargpur to kalyan jn but transaction time money deducted from bank but ticket not booked. So i want my money back. When i online purchase ticket that moment server was slow that's why my ticket price deducted but ticket not booked. Please upgrade the system or people always depends upon agents.
Transaction id - [protected]

I booked a ticket from irctc on on line for train no 12816 dated03/11//2017
On some cause i canceled my ticket on 12/02/2018 date of journey is 03/03/2018. The irct refunded the amount rs.755/ to my bank / in my irctc
History they showing the amount after canceletion 2535/ but my bank recived only 755/ below i am give the details.

Transaction id for booking :- [protected]
Pnr no [protected]
Transaction id for cancel id:- [protected]

The catering menu irctc provided (Print on ticket) doesn't exist in vaishali exp 12554. Today24/02/2018 they refused to give it at that rate.
Kindly give us proper reason why catering system do this. Why they taking high price for same food.
Tea at ₹10 meal upto ₹90-150.
Hopefully irctc solve this problem soon, this is totally arbitrary of catering staff.
Thank-you!

I, mr sn singh have done reservation for 2 bearth from ujjain to bilaspur junction for train no 18244 - bilaspur express in ac 3 tier on[protected]For journey on[protected] with pnr no[protected] and ticket was rlwl/1& rlwl/2. Another ticket for same destination and same date and same train with pnr no[protected] on[protected]For 22 feb 2018 journey) and it was elwl/13. But at the time of journey my wl/13 ticket was confirmed whereas w/l 1&w/l 2 ticket was not confirmed. I am a senior citizen of age 70 and it was very horrible journey for me as seat was not confirmed and i completed journey by sitting on place between two bearth and the behaviour of tte of coach no b1 and b3 was very disappointing. On enquiry about w/l ticket they treated very roughly and told me to go where ever you want to go and complain against me i will see. Sir, being a father of two sons working in defence forces and being a senior citizen it was very bad experience about your railway staff. I feel very ashamed about railway administration and staff

Sir i want to open the new user id. From last week i am trying to open an user id.
I had given my new mob number & email id. I followed the steps given in document to open new user id.

I had never used my mobile number or email id on irctc booking.

Still i am getting message, your mobile no is already in use or your email-id is already in use.

Pl. Reply me on verity. [protected]@gmail.com

Dear sir/madam

I tried a ticket booking from mumbai to bengaluru. The booking failed and the money was deducted from my account.

Sbi transaction detail is as below.

22-feb[protected]feb-2018)
To transfer
Inb irctc-railway ticket book railway ticket booki
[protected]igacyvcer6
3, 961.80

My failed transaction history is as below.

Transaction id: [protected]
Train no./name: 11301/udyan express
Date of booking: 22-feb-2018
Date of journey: 05-mar-2018
Date of boarding: 05-mar-2018
Date of arrival: 06-mar-2018
From: c shivaji mah t (Csmt)
To: bengaluru cant (Bnc)
Boarding at: c shivaji mah t (Csmt)
Resv upto: bengaluru cant (Bnc)
Quota: general (Gn)
Class: second ac (2a)
Payment status: payment requested
Bank name: state bank of india
Reservation status: not booked
Transaction amount:3950.0
No. Of adults: 2
No. Of children: 0
Ticket type:e-ticket

Please help me to get the refund asap.

Regards

Dear,

I travelled in train no:18520 from pune to bza on 22 feb, 2018 with berth no:b2/mb/53. The entire day we suffocated a lot as the a. C. Didn't work. Even after we complained, the technician was unable to resolve the issue. There is no point for us to pay a. C. Fare where we didn't get the facility at all. Please take care of it

Thanks and regards
Satyanarayana kota
Email: [protected]@gmail.com