Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear Sir/Madam,
I have cancelled the tickets(8) from warangal to Tirupati [ train no:12626] last week, i didn't got the refund of my payment which is Rs.3173 i have been calling customer executive and they keep on saying there is a technical issue we can check your refund status please call back after 2 hrs .I'm fed up asking everyday please help me with my issue .
Details: PNR ([protected] &[protected]) From warangal junction to tirupati 08 July 2023
Thanks and Regards,
Pooja Gayathri

Pnr-[protected]
Drain diverted, so I filed tdr. When I enquired tdr was rejected without giving reason. Why this step is taken? I should be given full refund

I'm passenger of 09062 train, my coach is S8 and seat number is 72 SL. Here charging point not working and coach was not cleaned!
Please fix it 🙏

On[protected], I tried booking CSMT DURONTO EXP (12290) from Nagpur to Mumbai through IRCTC mobile app. The amount of 1398.60/- was deducted, but the booking was not confirmed. Please refund the amount asap.

I was depositing Rs 9320 to my irctc e wallet account from my credit card. During transaction, the amount has been deducted from my credit card but it didn't get credited to irctc e wallet and showing failed transaction in E wallet deposit history and money didn't get credited to my wallet. Attachments of E-wallet deposit history and my bank statement has been attached below. Please advice about the refund process.

DOJ: 07.06.2023
PNR NO : [protected] and [protected]
Both the above PNRs numbers are of train 08579 from BVRT ( 23.30 Hrs) to BZA( 02.10 Hrs)
This train was running late by more than 3 hours and i had a connecting time BZA to BPQ on dated: 08.06.2023 ( at 3.55AM)
I had travelled in my connecting train from BZA ( 03.55 hrs ) to BPQ ( which reached BZA late) .
I had to hire a cab from BVRT to BZA so that my connecting train wouldnt miss.
However this repudiation of the TDR filed is not in line with the system. IRCTC has previously repudiated many PNRs of mine for no reason.

Rs.100/- Debited from my bank account but IRCTC E - Wallet it's showing failed transection, Translation id and payment details are attached below, request for kindly refund the amount

My PNR no is [protected]
The food supplied in train no.12656 is very rubbish, unhyginic
The Quality of Tea is worst than a gutter water.
Please take strict action against contractor

The food quality in train on 12656 is very rubbish.The Tea is worst than a gutter water.
My PNR no.is [protected] .
The train is very old and reputed..
But somebody has to complain
Take necessary action

DOJ: 07.06.2023
PNR NO : [protected] and [protected]
Both the above PNRs numbers are of train 08579 from BVRT ( 23.30 Hrs) to BZA( 02.10 Hrs)
This train was running late by more than 3 hours and i had a connecting time BZA to BPQ on dated: 08.06.2023 ( at 3.55AM)
I had travelled in my connecting train from BZA ( 03.55 hrs ) to BPQ ( which reached BZA late) .
I had to hire a cab from BVRT to BZA so that my connecting train wouldnt miss.
However this repudiation of the TDR filed is not in line with the system. IRCTC has previously repudiated many PNRs of mine for no reason.

I have filed a TDR but same was rejected . I have not travelled in the train as coromandal accident happen and train was running late more than 10 hrs. so filed tdr for full refund but same got rejected. So please help and process my TDR.
my train number was 12503
and PNR no was [protected]
so plz resolve

Thanks and regards
prakash chand daftry
[protected]

I recharged my UTS wallet with 500 rs but even though the amount is debited from the bank it is not reflected in R wallet o[censored]TS app. since 2 days It is showing recharge initiated

Sir/Madam
I have booked a ticket on 2/06/23 in Puri Kamakhya Express 15643 for 04/06/23 bearing PNR number [protected] in second amount Rs. 3293.60. On 04/06/23 the train was 13 hours late due to train accident in Balasore. So I have filled TDR for refund. But my TDR was rejected. Please refund my amount as soon as possible

Thank you
PNR [protected]
Date of journey 04/06/23
Train no 15643
TDR filed due to train late more than 3 hours and passenger not travelled

Sir my r wallet is not showing 500 rs recharged amount which has been debited in my account

Respected Sir/Madam,
I have recharged my UTS mobile app account (R-Wallet) on 08/06/2023 by the amount ₹200/- through "Google Pay" app. The same amount got debite from my account but it is not credited on my "R-Wallet" in the UTS mobile app. I have refreshed the app so many times but it remains the same.
Please solve my issue.
Thanking you TRINA MONDAL

Respected Sir/ Madam,
I have recharged my UTS mobile app account (R-Wallet) on 8/6/2023 of ₹200/- through "Google Pay" app. The money of the same amount got debited from my bank account but it's not credited on my "R-Wallet" o[censored]TS mobile app. I have refreshed so many times but it's showing the same.
Please resolve my problem
Thanking you TRINA MONDAL

I went to recharge my UTS (app) wallet (R-Wallet) on 08/06/2023 of ₹200/-. I recharged through "Google Pay" app and money of the same amount got debited from my bank account. But it's not credited in my UTS wallet yet. I have refreshed the app so many times but it still remain same. Please solve this issue.

I have booked 4 tickets in tatkal from which 2 got CNF and 2 were in waitlist.
When we informed TTE he said we will receive refund for waitedlist and didn't gave us any certificate for that.
PNR number [protected]

Hello Sir/Ma'am,

This is to inform you that on 8.06.23 I tried to recharge my wallet and paid Rs. 50 from my UPI Id but the recharge amount is not showing in the app after the amount being debited. Kindly either refund or recharge my wallet so that I can book my tickets. These transaction was done through UTS app.

I Janhvi Somani was travelling along with my family in DEVGIRI EXPRESS 17058 on[protected]. We onboarded from Secunderabad JN the ticket was booked till Selu. The ticket was booked under the name of Jaiprakash Somani with PNR No being[protected]. Our seats were in coach B4, numbered 67, 68, 69, 70. When we were already seated on the seats the TC allotted our seats to other passengers who either didn't had the reservation or confirm ticket, without our consent and asked them to be sleep on the upper birth, and we couldn't even use our own seat it was almost 11:34 PM when the seat was allotted to the person, from Parbhani JN, it was our time to rest at that time. Please look into this matter and insure that such illegal things don't cause inconvenience to the people travelling with IRCTC. I request the organization to please inquire about the matter and at least ask for consent of the passengers before doing such kind of things.