Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

The train is scheduled to be arrived by 8:30 AM today but today it arrived at 2:30 PM. The train got late by 6 hours 2 mins and because of this i am unable to attend my scheduled meeting, who is gonna responsible for this .

I want the complete refund in return and a proper apology from the so called reputed organisation.
PNR details:- [protected]

As soon as possible, i want the solution of this.

We have booked the train tickets of Azad Hind Exp from Nagpur to Pune for date 30th December. the train departure time from Nagpur station was 15;50.

on the date of journey we come to know that the train is late by 6 hr. So we decided to cancel our ticket & take bus instead to reach pune. So we call the IRCTC helpline number [protected] & told them to cancel our respective tickets. The person of that forum suggest us that file a TDR rather than cancelling ticket so that you will get full refund & if you cancel it you have to pay cancellation charges.
So we filled TDR on 30th December at 15;28 before actual departure time of that train. Even after filing the TDR we again confirm it from the IRCTC helpline forum. They said its filed.
On 4th Jan I got a mail from IRCTC that the TDR is repudiated ( which means rejected). On same day I asked for the reason but no reply over my mail. Even I call the helpline number which now said that the refund is solely handled by railways heads.

Anyone can check that train Azad hind exp 12130 got late almost every day from last 1 week almost by 12 to 14hr.

I have recharged 500rs in my R wallet o[censored]TS application(irctc) on 07/01/2023 around 8:11AM. Amount is debited from my bank account but that amount is not received in my R wallet.
I want the refund of my money.
My UTS UserID :[protected]
Attaching payment details for further action.

Hi Team

On 6th January 2023, i tried to deposit 100 rupees in UTS application but amount has been debited from my google pay, but amount not reflecting/credited in my R wallet.
I have attached both screenshots from google pay for successful transaction and from UTS application.

Could you please help with this issue as soon as possible.

Thanks

Sir,
I recharged my r wallet using UPI I'd via Google pay. Bank have dedicated money rs 200 but the money was not added to my r-wallet.please refund or add the same amount in my wallet.

I booked a train ticket but for a technical issue the book was failed I got my ixigo money max so I transfer this amount to my bank account by UPI they show me that they are successful to send my refund money in my bank account but after that when I checked my account balance the refund money is not reflected there so please I have requested to yo please send my refund money in my account

Hi team, i booked a ticket from IRCTC App. The ticket booking was done through the IRCTC Mobile app. Amount got deducted but there is no booking appearing for the same in the IRCTC account.

Date of booking: Jan 4, 2023
Amount: 2, 008.95
Transaction Id:[protected]

Attached is a screenshot of the payment details.

Please help get the refund.

Hi, I am Sandip booking tickets yesterday on IRCTC app at morning my money was deducted from my account but the transaction show failure to me. still I am not getting my refund back.
My Transaction :-T2301021028168434838701
Collect Id:-
C2301021027566546154609
Amount Details:-661.80 INR.

This train is delayed by more than 5 hours. No pentry is available, for long journey trains it should be mandatory to keep pentry car. No breakfast was available.
You are keeping passangers hungry. This is disgusting on part of indian railway
Train no 20281

This train is delayed by more than 5 hours. No pentry is available, for long journey trains it should be mandatory to keep pentry car. No breakfast was available.
You are keeping passangers hungry. This is disgusting on part of indian railway.

Recharge of rs 500 not received in UTS Wallet

Attached error

Recharge of Ra 500 but not received in UTS wallet.

Attached screenshot

I had deposited rupees 225/- in my IRCTC eWallet on 29 December 2022.My money got debited in the bank but in my statement it is showing as failed transaction.please process refund of money.Im attaching photos for proof.Also there are no options available for such type of complaints in IRCTC platform or app please look into it.My IRCTC username is 'kiran7810'.

I'm really not sure as why was the refund rejected on filing a TDR as train was late by 6 hours for pnr [protected], I spoke to TC before leaving the place who asked to file TDR if you don't wish to travel due to train been late and now I got email upon TDR rejected. Train arrival time was 7am and it reached railway station at 2pm. Not sure about what rules are they following but surely they are doing fraud by following such practice. Image attached was taken at 11:36am while leaving the railway station.

Hello,
I booked 3 counter tickets to travel in the train but i have cancelled the ticket in counter itself since my train is late 4+ hours late.
Payment mode: For 2 tickets - UPI, For 1 ticket - card.
All are waiting list ticket

Ticket 1:
DOJ - 8/12/22
PNR No - [protected]
Train Number - 12830, 3AC,
From - Visakhapatnam, To - Chennai, 4 + hrs late
Refund Amount - Rs. 1155

Ticket 2:
DOJ - 12/12/22
PNR No - [protected]
Train Number - 22860, 3AC,
From - Chennai, To - Visakhapatnam,
Refund Amount - Rs. 1090

Ticket 3:
DOJ - 12/12/22
PNR No - [protected]
Train Number - 12636, 2S,
From - Dindugal DG, To - Chennai,
Refund Amount - Rs. 120

Kindly refund Rs.905 erroneously transferred to get irctc train ticket on 24/12/2022 at 1250 hrs through internet banking using my SBI SB Account No [protected], the amount credited to OIXIGO Le Travenu Technology pvt limited..So far I didnot get E Rail tcket in my mail or sms. After internet tranaction the same site asked irctc login id and password When given remarks reflected bad credentials..then nothing was seen in screen. Strongly doubt that some Technical error happened or fake website. Any how please return my money Rs.905 in above said account soon. regards

sd/-
Sethu Madhavan PG
[protected] (mobile)
chennai 600044

Aastha Punya Yatra
Package code SZSD04C -
1) Very poorly organised pilgrimage trip after collecting around 1 crore 75 lakh from 700 passengers and not providing basic amenities.
2)The train used condemned coaches without proper windows and shutters and leaking toilets 😔 infested with mice and cockroaches .
3)Also very very poor quality food was provided making 60 percentage of passengers sick with food poisoning
4) We the passengers of this trip would like the railway board to conduct an independent inquiry into the organisers and committee members of this trip by taking a direct feedback from the 700 odd passengers who undertook this Yatra.
It's a black mark on the railway board.
5) 90% of the yatrees are between the age group 60 to 75 years who undertook this trip as life defining moments turning to be a nightmare
6) The ongoing journey from Kerala started 12 hours late with poor communication to the passengers and no proper signal clearance to the places of visit, while the return journey from Prayagraj to Kerala is happening with right time and good signal clearance . It sows a doubt about the lobbying to sabotaging this trip of HINDUS by the organising committee of this trip who are non Hindus
7) There are passengers who are taking the IRCTC package the third time after experiencing very good customer care the first two times on other trips. We feel cheated of our money, on an average of Rs 25000/- per person which could have been donated to the PM cares fund and put into better use.

I did yes but galti se use Heck. Please return my account.

Free Fire UID: [protected]

Game Name: ᴮᴿㅤBιsнᴀʟㅤᶠᶠ

The person named Sher Singh from M/s Satyam Caterers Pvt. Ltd. and his manager Santosh Sharma from A. S. Sales Corporation are overcharging customers for the Food services provided by them in the Train No. 12057 dated 10th December 22. They charged Rs. 150 for lunch instead of Rs. 120, they charged Rs. 50 for the burger instead of Rs. 40.
They did not provide for the rate card when requested by us. Sher Singh was not wearing ID while selling the products.

I've initiated a recharge of 100/- via UPI (Google pay) to my UTS R-wallet. The amount got deducted from my bank a/C instantly but is not showing up in the R-wallet even after 1 day. It is showing recharge initiated.
Please resolve this issue.