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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Feb 26, 2026
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 20

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A
AmitK9590
Feb 8, 2023
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I had recharged R-wallet twice (1st 8th Jan, 2023 and 2nd 5th Feb, 2023) and money has been deducted from my bank account but the R-wallet is not credited with recharged amount yet.
Kindly Look into the matter as I am getting trouble to book the tickets.
UTS app registed mobile number [protected].

Kindly do the needful.
Thanking you.
Yours faithfully
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    S
    Shabeena52
    from Mumbai, Maharashtra
    Feb 6, 2023
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    Amount not credit

    Address: Kurla east quresh nagar 400024

    Transaction Reversed!On HDFC Bank DEBIT/ATM Card xx5738 Amt: Rs.2760 By IRCTC11779 On[protected]:15:44:01
    Sms received
    The above amount not reverse and credit in my accout
    Pl. credit in my account...
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    P
    Praise Peter
    Feb 6, 2023
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    Respected Sir,
    I booked 4 train tickets from H Nizamuddin (NZM) to Secunderabad on 26/06/2022. But the tickets I received was on waiting list. The train ticket was not confirmed hence it got cancelled. But the amount that was charged for the ticket was not refunded to the bank and has not yet received till date.
    I humbly request you to consider this and refund the amount that is due to us. The PNR detail and the amount yet to be received is mentioned below.

    1) PNR No: [protected]
    Amount =3653.69
    2) PNR No: [protected]
    Amount = 3653.69
    3) PNR No: [protected]
    Amount = 2744.79
    4) PNR No: [protected]
    Amount = 3653.69

    Kindly consider this and resolve.
    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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      P
      Praise Peter
      Feb 6, 2023
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      Respected Sir,

      I booked 4 train tickets from H Nizamuddin (NZM) to Secunderabad on 26/06/2022. But the tickets I received was on waiting list. The train ticket was not confirmed hence it got cancelled. But the amount that was charged for the ticket was not refunded to the bank and has not yet received till date.
      I humbly request you to consider this and refund the amount that is due to us. The PNR detail and the amount yet to be received is mentioned below.

      1) PNR No: [protected]
      Amount =3653.69

      2) PNR No: [protected]
      Amount = 3653.69

      3) PNR No: [protected]
      Amount = 2744.79

      4) PNR No: [protected]
      Amount = 3653.69
      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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        M
        [email protected]
        from Mumbai, Maharashtra
        Feb 5, 2023
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        Address: Irctc

        Your train booking (MMT Booking ID NR[protected]) is incomplete.

        *Please complete your booking by entering your IRCTC password at this link* : https://mmyt.com/e/7lTa6jQH8jb

        If you do not remember your password, you can request for a new one using the above link.

        If booking is not completed, full booking amount of Rs. 276.63 will be refunded within 5-7 working days. Please ignore if you have already completed booking.

        *Link is valid till 11:14 PM, Oct 06.*
        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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        Till the money not received
        Reply
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          R
          Rakesh_Pandya
          from Vadodara, Gujarat
          Feb 4, 2023
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          Address: A/90, Krisnadham Society, Vasana Road, Vadodara - 390007

          We 4 senior citizens are traveling on 23.02.2023 from BRC to NZM by AK Raj (12951) booked tickets in Second AC could not get lower births inspite of age mentioned (PNR [protected]). All the travelling members having knee problems and not able to climb up.

          Similarly while returning from NZM to BCR on 28.02.2023 by AK Raj (12054) also we could not got lower births (PNR [protected]) inspite more number of seats were there while booking. How railway can help us in both the cases? What could be the ru;les for senir citizens then?
          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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            R
            Rittik Mitra
            from Noida, Uttar Pradesh
            Feb 4, 2023
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            Food in Vande Bharat Express

            I am travelling in VandeBharat Express on 04-Feb-2023 vide PNR No. [protected].
            At the time of Breakfast, I asked Waiter Mr. Musthafa to give me one Extra Bread. But he said that it can't be given. He can't provide any Extra Bread. And if I need, I have to Pay Cash of one Breakfast Charge of Rs.205/-
            Is it OK for IRCTC/Railway for one extra bread, I have to pay Rs. 205/-?...
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            A
            adityapeshin
            from jammu, Jammu and Kashmir
            Feb 3, 2023
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            I have booked exec lounge on 2 feb 2023 . my money was deducted but i haven't received any confirmation yet .

            kindly refund me the money back or else book the lounge and provide the confirmation on same number or email
            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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              L
              leo2307
              from Hospet, Karnataka
              Feb 1, 2023
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              I have recharged sundirect DTH of Rs.1050 through ezrecharge and the amount is been deducted from my account. but its not recharged.
              Message reflected in your website as Recharge failed.
              Order ID : FWOKAN67963943
              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                P
                parmod.saini
                from Panipat, Haryana
                Jan 30, 2023
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                It is about the train number 22858 ANVT SRC SF EXP which was 5 hrs late on date 21 dec 2022. I booked 2 tickets having PNR [protected]. Train was late more than 5 hrs from its actual time. So I filed TDR for this PNR. But my TDR application is repudiated. I can’t understand why they rejected my TDR. I want to know why TDR get rejected. My reason for filing TDR is genuine. IRCTC can easily check at what time train was reached at station.I want my full refund for TDR
                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                  I
                  indukrishnanand
                  from Kozhikode, Kerala
                  Jan 29, 2023
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                  I deposited Rs. 250 in IRCTC eWallet on 29/12/2022 via GooglePay and the money was debited also. But eWallet shows this transaction as failed. No refund received yet. I herewith attach the transaction details and the screenshot of IRCTC eWallet deposit history. I request to kindly refund the amount.
                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                    S
                    Suryanshu rao
                    Jan 27, 2023
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                    Address: UTS APP
                    Website: irctc UTS App

                    Good morning,
                    Sir/Ma'am.,
                    my name is suryanshu. I have added balance of Rs.100 per UTS APP R-Wallet on 26/01/2023 at 11:03 AM but payment is not showing
                    please help me asap...

                    Thank You.
                    SURYANSHU
                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                      G
                      Gourav ratre
                      Jan 26, 2023
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                      Dear Sir/Madam, I had booked a ticket from RIG to CTC journey date 18Jan2023, but the train got late from more than 12 hours.I had filed the TDR on the same day at 18 Jan2023 16:43:39 HRS.The status of TDR showing CR Repudiate. so I have filled the TDR Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours and passengers not travelled. PNR: [protected] Transaction ID: [protected] Date of Journey: 18 Jan2023 Ticket Amount: 2014.30 TDR Filing Date: 18 Jan2023 16:43:39 HR TDR Zone: EAST COAST RAILWAY (EO)
                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                        A
                        Adarsh1047
                        from Fatehpur, Uttar Pradesh
                        Jan 25, 2023
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                        Address: India

                        I recharged my Rwallet in Uts app but balance deducted and not reflected in my Rwallet, it shows only inisated
                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                          A
                          Aradhana Gangwar
                          Jan 24, 2023
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                          I am trying to book a ticket, payment gets deducted but when entering irctc credentials it says invalid user name and password. Tried to reset as well. When I enter my mobile no or email id, it says its not linked. I have been booking since 3 years. Please resolve this at earliest
                          IRCTC user id - arumum
                          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                            P
                            Pon karthikeyan
                            from Tenkasi, Tamil Nadu
                            Jan 22, 2023
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                            I have recharged rs 1000 for my irctc wallet via upi. But its not reflected in my wallet. In my upi app it is being shown as success. Please do the need. I have attached my transaction details in attachment. Transaction id - T2301221007375123066352
                            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                              H
                              Hakeem peeran sahib
                              from Tadipatri, Andhra Pradesh
                              Jan 20, 2023
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                              ₹2000 debited from bank account but IRCTC E-wallet its showing failed transaction, recharge failed. Transaction ID and payment details are attached below, request for kindly refund the amount
                              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                D
                                Das goutam
                                Jan 19, 2023
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                                Address: 1. ushumpur pally. Agarpara kol 700109

                                PNR NO [protected] Ticket has been cancel on 7/1/22 but till date i dont get payment.
                                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                  A
                                  Ankita Darnal
                                  Jan 19, 2023
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                                  Website: IRCTC application

                                  Even after writing in this forum I did not get any solution to my problem. Neither I received my refund nor any response from IRCTC 😡
                                  Very disappointed don’t know what should I do further.
                                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                    H
                                    himagrawal26
                                    from Bari, Rajasthan
                                    Jan 18, 2023
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                                    My name is Himanshu. I filed a TDR before actual departure of the train against train is running late more than 3 hours and passenger not travelled and it was everything as per the rules, still my TDR got rejected and I did not get refund.

                                    PNR is [protected], Train no is 20403, Date was 09/01/2023, booked ticket from Alwar to Jaipur for 2 persons. Scheduled departure from Alwar was 09:33 AM, Train was running 7-8 hours late, I filed TDR at 10:58 AM with the same reason, but in 4-5 days, my TDR was rejected and I did not get refund. I want my refund as per the rules.

                                    I have attached screenshot as well.
                                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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