Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I, shiladitya goswami recently booked four rail tickets of ₹100 each.
Upon cancellation of those tickets ₹62 were charged (Each) as a cancellation policy.
And remaining ₹38 were returned back to me.
So what is the point of returning 30%of the amount when irctc is nearly taking more than 60©%. We common people can't afford to give 60% as cancellation charge.

Food quality in train no. 12224 coach b1 on oct 16, 2017 was very pathetic.

From mangalore jn to ratnagiri.

Lunch : chapaties were very thick. Paneer curry had bad smell. Rice was half cooked.

Snacks : cachori was only lump of cooked dough. No masala and salt added.

No water in the toilets of above said coach.

On top of this staff was asking for the tip.

Sir, my bag of colour black and sky blue with a lenovo laptop (G50-70, model:20351, serial:cb12991660, os:windows 8.1 sl, company pin:aiwg011050) with charger, external hard disk (Wd), wrist watch (Fast track), adhar card, identity card of lovely professional university was lost at guntakal junction. Other details of laptop given in image below.
Train no 22706 jrc-tpty b11 seat no 20
Kindly request you to take action immediately.
By mohammad feroz,
Phone [protected].

I am arun patwardhan. Today i booked one ticket from bhopal to ltt for 30th january 2018 by 2nd a. C.. The ticket was booked from udyog nagri. Amount for this tkt was debited from my account. But till this time not received any message about ticket.
Whether ticket will exhibit on online or message will received to this effect?
What problems raises in irctc cite.
... Please rectify my problem at the earliest possible. I think i shall not be compelled to go to the minister.

On 11 oct i tried to book 2 ticket, i select payment mode and make payment of rs 731.83 but ticket booking was failed and they deducted 731.83 from my account.
I again tried to book the ticket because it was urgent same thing was happen again 731.82 they deducted and transaction was failed.
Third time again i tried again it was happen they deduct rs 731.82 from my account and transaction was failed.
Total amount irctc deducted 2195.47.
In irctc website it is showing that they have refunded my total amount on same day i, e 11 oct and 12 oct.
But today is 16 oct still i did get my money.

Please advise me what should i do.

I have booked tickets through irctc website. Later i have had to cancel few tickets. As per irctc policy the amount gets refunded to the bank from which the ticket was bought.

The problem is that bank account through which i had booked the tickets is now closed. I had written to customer care but did not get any positive response on how they could solve my problem. I would like to get a solution to this problem. Attached are the refund details.

Regards,
Partha sarathi chakraborty

I reserved two berths for gaya jn to howrah jn of 12314 sealdah rajdhani for 15 nov 2017 by online irctc.
I have paid rs. 2225.9 through ubi bank debit card vide transaction id no [protected] dt 09 oct 2017, which was not communicated (No tickets issued by irctc) and the above amount was debited from my a/c. Rs. 2225.9 was debited from my account (Ubi statement of a/c are attached) and also the message was received from ubi bank after debiting the amount that "your uni ac xx3916 is debited by rs. 2225.9 on[protected]:13:55 at irctc. Clear ac bal rs. Xxxxxx. Failed txn reporting-goo. Gl/4g2ww3. I was requesting irctc rapidly to date, but they have not refunded the said amount to me till date. With thanks and regards
Sabita sarkar

Booked tatkal ticket for 17th oct from lucknow to hapur. 2 times balance deducted 832+832= 1664
But ticket not booked & amount debited.

Kindly refund or book the ticket

I have booked the railway train ticket but transaction failed and amount of rs 1960 has been deducted from my a/c on 08.10.2017 in irctc website shows refunded but the amount 1960.00 on 08.10.2017, still the amount has not credited into my a/c
The transcation has done through the pay u money (Payumpp)
But the pay u money has not refunded my money
The irctc has already refunded

Transaction id [protected]
Transaction date 08.10.2017

On 11 october, i tried to book my ticket from new delhi to lucknow. Money was deducted from my account and ticket was not booked. Its been more than 72 hours, i didnt get my money back. So kindly look on this issue as soon as possible so that i can get my money back

My transaction id is sdb599397.
My customer id is - hishaan
Email id is - [protected]@gmail.com
Contact number is

Irctc is providing an option while booking tatkal tickets.
"book only if tickets are confirmed".
I have attempted to book tatkal ticket today. I have chosen "book only if tickets are confirmed" by knowing.. Irctc just charges unwanted cancellation charges even if tickets are not confirmed.

By having another apsrtc travel tickets, i attempted irctc tatkal reservation as i thought.. It will be easy and safe for family to travel by train.

Unfortunately, by the time i made payments.. I see a screen with availability as 7 and asking me to press "yes" or "no" for ticket booking even though my preferred berths were not allocated.

I have chosen yes as i am ok with berth allocation by thinking still 7 tickets are available that time.
After i press yes, my tickets were moved to wl.. Which forced me cancel the tickets and pay unnecessary cancellation charges just for trying out tatkal.

These options are really misleading and irctc is looting money from people for nothing.

I have cancelled my train ticket on 05- october - 2017 and the amount has send to payumpp but it suppose to be come to my debited account only know but it doesnt credited my trancaction nos are
[protected] 05-oct-2017 [protected] cancelled 380.0 100.0 payumpp refunded 05-oct-2017
2 [protected] 05-oct-2017 [protected] cancelled 425.0 20.0 payumpp refunded 05-oct-2017
3 [protected] 05-oct-2017 [protected] cancelled 2155.0 685.0 payumpp refunded 05-oct-2017
4 [protected] 05-oct-2017 [protected] cancelled 2225.0 650.0 payumpp refunded 05-oct-2017 pls return the ammount immediately as soon as possible. Thank you.

Sir booking tid [protected]
My pnr number is [protected] from h. Nizamudin to haridwar on 6th nov 17 and pnr is [protected] is from kalyan jn to h. Nizmudin for 5th november 17. As per schedule time of 12493 train from pune to h. Nizamudin.
I have booked a retiring room at h. Nizamudin for 6th nov.17. We are two passengers. But it shows booking of one double bed for one person.
Sir i hereby request you to be please kind make it for two passengers and also we both are senior citizens.
Please help me while amending booking for two passengers.
Bheru mohinani

Sir,
I am satish omre pnr no. [protected]. Status tqwt 3. Date[protected]. But tte said my ticket is invalid. I have a ticket. Tte said stop journey and mantlly hassed... My ticket not cancelled but he said my ticket is not booked what i am doing... I am in train and tte is not corporate with me.. Now i am vary trable. Tte is rodily behaviour with me he is torchare me. Irctc i am disappointed your work...

On last wednesday i. E.11/10/2017 i booked ticket of nauchadi express meerut to allahabad through irctc official app but payment was settled and transaction was not performed.
No response was irctc yet about refund after 11/10/2017. Seats of train are decreasing hence we need our refunded money to book the ticket.
Transaction id:[protected]
Please proceed in this means further.

To whomever it may concern, train no 22482, dee-ju sf from sarai rohilla to jodhpur is never on time. Its departure time is 23.00 hours but it never departs before 02.00 hours. The train is daily late by an average of 3 to 4 hours. It is a great insult to the general public and the railway department as well. The matter must be looked into or else even honble railway minister may have to wait on station like us for 5 hours if he wishes to travel by this so called superfast train.

Name - satnam singh irctc user id - satnaam567 mobile no. - [protected], i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail.com, orginal correct id is [protected]@gmail.com, kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself

The failed booking transaction of train ticket from ernakulam to ahmedabadon the date of 13/10/2017 on friday at 1.30 pm rs1, 467
And the amount not refunded and another problem i had cancled the ticket and the ount is not refunded rs 1, 467 plzz refund us through my corporation bank accont

Thanking you
Shaikh ali sab
From :- sagar
Pincode:-577401

I was travelling on 13th oct 2017 from punjab mail from new delhi to mumbai.
On train goods were sold more than printed price. The employee that works in pantry coach were selling mineral water more than mrp price. On aliuminium bucket which they carry on which poster was there that price of mineral water is rs 15/- but they where taking rs 20/-. I have seen mrp price on which rs 15/- were there. But he refuse and started arguing with me. Employee of pantry coach doing such illegal activity on daily basis.

I kindly reguest you to take proper action and stop such thing in indian railway, as people have no other option just buy them.

Hi sir, i created user i'd and password at irctc website and i had received the otp for user i'd verification but i didn't done the verification and after 15 days i tried to verify my user i'd by using same otp (15 days back otp) but when i put otp for verification it will show processing and it won't finish it up and i waited for sometimes one hour also but could not. I tried many times but till now i am not able to verify my user i'd.... I have to book ticket for travel purpose. Can u help me to get it done?...