Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I cancelled my tickets on 17 th of october but today is 31st october still i didnt get refund. Why i want to know the customer care is also not reachable. What should i do now. I want solution fast. It is showing refunded on irctc website & bank name kmb but i paid through corporate bank so how it is possible. Till now i didn't get refund in my bank. Please check asap.
Cancellation id - [protected]
Transaction id - [protected]
Pnr no.[protected]
I am trying there customer care no. Both are not reachable & i emailed three times but no reply. Is this is the way to treat the customers. I want my money back

My pnr no is [protected]. Irctc site shows refunded on oct 16, 2017. But till today (November 2) not credited it. I have submitted details in [protected]@irctc.co.in. After automated generated mail no response.
Transaction id: [protected]
Cancellationid /refundid : [protected]
Refund. Amt () : 1300.0
Bank: paytmag
Refund date : 16-oct-2017

If anyone get the refund. Please tell me what to do.

I have cancled my railway ticket pnr number [protected] dhouli express from puri reserved upto howrah... Bording date 14th jan 18... Booking date 28th oct 17.
Money was suppose to get refunded within 2 to 3 working days... Its 4days now... No customer service is available... All lines are busy. I have been tring to call from past 2days... But not available...
I want immediate action on this.

Sir while travelling in the train no 04035 in the coach no s5, someone stole my black color bag near the allahabad railway station between 12:00-1:00 am[protected] which included the following : 1) important documents like 10th and 12 class original certificate (Marksheet, provisional certificate, slc, 2) one pair of shoes in white color 3) some clothes are also in 4) one fastrack wrist watch and other essentials this makes me very hopeless about indian railways still awaiting for help. - raushan kumar #add-s/o:shyam bihari prasad, mitra mandal colony, saket vihar, anisabad, patna, bihar pin-800002
Mob [protected]

Sir,
I sahidul mannan residing at malda ticket book for 24.12.2017 throug online my account irctc, all field are filled as required when i money pay through sbi, debit via paytm transaction made ticket fare rs. 660/- debited from my account, but no pnr no. & passenger name generated. Booking history is mentioned below :-booked ticket history last transaction detail
Transaction id: [protected] pnr no train no./name: 13154 / gour expdate of journey: 24-dec-2017 date of boarding: 24-dec-2017 class: sleeper class (Sl) from: malda town (Mldt) to: sealdah (Sdah) boarding: malda town (Mldt) resv upto: sealdah (Sdah) quota: general (Gn) ticket type: e-ticket passenger details payment details
Payment option:credit & debit cards / net banking / wallet (Powered by paytm) ticket charge: 660.0 service charge (Inclusive of gst): 0.0 total: 660.0

So, i therefore reqst to you pls do the needful as early as possible
Thanking you

While booking tickets through irctc i could find bank of india name for payment
With debit card. Please add bank of india in the bank list so that i can book railway tickets with my debit card without any problem. I do not have net banking facility that's why i am facing this problem. Please resolve it at the earliest.
You have asked to do this through my profile. But sir i could not find any option to add the bank name. Please help

Hello sir
I have booked train ticket. Shambhu kumar, age-31, train. No.11105 (Date-28/10/17) but transaction cancel. Mai two bar ticket book kiya but transaction cancel ho gya but paisa 486&491rs bank se debit ho gya. But do not refund my money in my bank. Transaction id-[protected], pos irctc 1159985, txn[protected] & transaction id-[protected], pos irctc 85505 txn[protected].

Through my mobile irctc rail connect app, i booked two reservation tickets on 28/10/2017 & 30/10/2017 for jouney on date 30/10/2017 from jaipur to udaipur time 14.00 - 21.30
Pnr no. [protected], train no. 12992, sudhir yadav cnf/d2/54/ws, rs. 170.
Pnr no.[protected], train no. 12992, pankaj ameta, cnf/d3/42/ws, rs. 155

Dr. Sudhir yadav, 51-dore nagar, udaipur -313002
Dr. [protected]@yahoo.com
Mob. [protected]

I've booked a a. C. Chair car ticket of 12021 howrah-bbn janashatabdi express, (Pnr no. [protected], journey date-17/12/2017, from howrah to tatanagar, 2 adults, 1 child) on 1st november, 2017. When i booked it, 226 tickets available for a. C. Chair car. I selected for two window side and 1 no choice ticket. But, i surprise that one of my ticket confirm at c4-24 (Window side) and other two are at c1-68 and c1-72 (Both are not window side). Is it justified to me? I'll travel with my family with 5 years old son and wife and none of my ticket placed side by side, even not at same coach. I know that irctc maintain the gravity rule at the time of booking, but how can it applicable for a family with little child? If i want to cancel my ticket, then the cancellation charge is near about 50% of booking amount.

So, i want justice. It's not possible to any one, who traveled with a little son and there seat arrangement are not in side by side, even in same coach.

Please take necessary action for this incident and say what can i do now?

Tamojit das
Mobile - [protected]

Refund of rs2470 on cancelling ticket bearing pnr no.[protected] on 13/10/17 is not yet credited to my account. As per the mail received the refund was supposed to reflect in the account within 5-7 days. Regarding this so many mails were sent to [protected]@irctc.co.in. But no action is seen. So kindly look into the matter and take necessary action for the early refund.

I have cancelled my e-ticket,
Train no:22888 /humsafar express
From :ypr-kgp
Cancellation date:14th oct 2017
Pnr :[protected]
Transaction id:[protected]
Cancellation id/refund id:[protected]
It's showing refunded on 16th oct 2017 when checked in irctc in bank patmag.
Bt i have no account on any such bank.
Bt it's not refunded on the respective sbi account.
What should i do.?? Where to enquire for this???
Please convey the necessary details why it's not refunded to the account.

I book a ticket with irctc in 26/10.2017. Ticket fair rs 270 debited y account. Unfortunately booking not success. Transaction number[protected].in my irctc account shows refunded the amount rs 270 at 26/10/2017 to paytmag. Refund id [protected]. But this amount not credited my account in these days. So please take action to credit this amount immediatly.

Sir, I have made online reservation of different 5 trains from Bhusawal to CSTM, Panvel to Surathkal, Surathkal to Panvel, CSTM to Malkapur and Mangalore to Bhusawal on IRCTC site between 11 Oct 2017 to 15 October 2017.Then I cancelled the tickets booked on IRCTC site on 23/11/17.I have received the confirmation of cancelled tickets, But I have not received the refund yet.
So, Please make my refund as early as possible.

Thanks and Regards
P.S.Rajput

The refund for tickets cancelled has not been refunded in my account after 7 days also.
It is showing refunded and bank name as payumpp. It is very disappointing to get such a bad service.
Trans id -[protected]
Ref id -[protected]
Amt -590

Trans id -[protected]
Refund id -[protected]
Amt -295
Transaction bank - federal bank
Resolve the issue immediately.

Dear sir/madam, i had booked a ticket from cnb to ed journey date 26 oct 2017, but the train got late from more than 3 hours. I had filed the tdr on the same day at 26-oct-2017 17:01:07 hrs. The status of tdr showing cr repudiate. I was waiting for the train but the train got late so i have filled the tdr little late. Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours. Pnr: [protected] transaction id: [protected] train no./name: 12511/rapti sagar exp pnr no [protected]
Date of journey: 26-oct-2017 date of boarding: 26-oct-2017 date of booking: 25-oct-2017
From: kanpur central (Cnb) to: erode jn (Ed) boarding: kanpur central (Cnb)
Resv upto: erode jn (Ed) quota: premium tatkal (Pt) class: second ac (2a)
Ticket amount:8730.0 ticket type:e-ticket. Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 26-oct-2017 17:01:07 hrs tdr status cr repudiate cancellation id: [protected]
Tdr zone: southern railway (Sr)
Reason for tdr registration failed: invalid tdr timestmap : delay

Respected sir/ma'am

An amount of rs 2235.0 deducted against irctc txn id [protected] on 27-oct-2017.
While in my irctc account it show that refunded is done on 27-oct-2017, but still i did'nt get my money back in my bank account.

The booking was

Transaction id: [protected]
Train no./name: 12310/rjpb rajdhani
Date of booking: 27-oct-2017
Date of journey: 02-nov-2017
Date of boarding: 02-nov-2017
Date of arrival: 03-nov-2017
From: new delhi (Ndls)
To: patna jn (Pnbe)
Boarding at: new delhi (Ndls)
Resv upto: patna jn (Pnbe)
Quota: general (Gn)
Class: third ac (3a)
Payment status: payment settled
Bank name: credit & debit cards / net banking / wallet (Powered by paytm) reservation status: not booked
Transaction amount:2235.0 no. Of adults: 1 no. Of children: 0
Ticket type:e-ticket

But still no refunded is done after so many days
Kindly resolve my problem as soon as possible

Thank you

Sir.
Irctc mineral water kiosk is running on jasidih station on platform no 2 and 3. The vender taking excess money despite of printing rate list. Forcely from passengers
He takes 10 rupees instead of 8 rupees for 1liter water with bottle as printed 8 on rate list. Similarly taking excess money on other package also. He says that he has no care of any complain.
I request kindly to enquire the matter and take appropriate action to assure good reputation of irctc.
Station jasidih jsme jharkhand
Platform number 2 and 3
Occuramce 12 to 1 pm dated 01.11
17

Dear sir,

I didn't received the refund for pnr: transaction id:[protected] pnr no [protected] train no./name:15647 / guwahati expres
Date of journey:13-oct-2017 date of boarding:13-oct-2017 class:third ac (3a)
From:lokmanyatilak t (Ltt) to:kamakhya (Kyq) boarding:kalyan jn (Kyn)
Resv upto:kamakhya (Kyq) quota: general (Gn) date of cancellation:11-oct-2017 18:03:06 hrs
Ticket type: e-ticket cancellation id:[protected]

Amount : 3300

On website status is mentioned as refunded and in bank: at is written.

From
Jayarama shetty ph [protected]
Savi thonnase albadi kundapur udupi 576212

Sir/madam

On 13th oct 2017 i am trying to book train ticket through irctc mobile app. I am trying to book aticket (Sr. Ctz) from barkur to bangaluru (Karwar express) after bank otp submission amout deducted from sbi branch hebri
Ref no: [protected]igacenwac6 transfer to 326. Amt: 221.80
Till now amount not resubmitted.
Yours faithfully
[protected] jayaramashetty

Transaction id:[protected]
Pnr no [protected]
Train no./name:22487 / rdp anvt link ex
Date of journey:14-nov-2017
Date of boarding:14-nov-2017
Class:sleeper class (Sl)
From:raiganj (Rgj) to:anand vihar trm (Anvt) boarding:raiganj (Rgj)
Resv upto:anand vihar trm (Anvt)
Quota: general (Gn)
Date of cancellation:26-oct-2017 19:22:24 hrs
Ticket type: e-ticket
Cancellation id:[protected]
Sl no. Name age gender status cancellation date
1 a al galib 31 male cancelled 26-oct-2017 19:22:24 hrs

Refund status
S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [protected] 26-oct-2017 [protected] cancelled 595.0 475.0 zkpy refunded 30-oct-2017