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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 9, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 207

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S
sati143225
from Kakinada, Andhra Pradesh
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cancel ticket amount refund

Address:Visakhapatnam, Andhra Pradesh, 531163
Website:www.irctc.gov.in

Had cancelled the ticket on 06.10.2017. And amount of 600 has to be credited to my account. But after 6 days also it is not done.in the website it is showing refunded on 06.10.17 and bank name as payumpp. Details as below,,

Transaction id - [protected]
Refund id - [protected]

Please look into the matter....
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S
s1622k
from Agra, Uttar Pradesh
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not refunded for failed transaction

Sir when i was booking tkt on 24 august, transcation was completed, but tkt was not booked. Txn id [protected] (Irctc website) i had paid through bhim app. So i attached bihm app txn approved screen shoot and bank statement from that date til now, i complained lots of time to irctc but did not get refund, complain id are [irctc #6849717] [irctc #6710711] [irctc #6697959] [irctc #6707976]...
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Address:490006

Pnr - [protected], train-12810, 3ac, doj-10nov'2017, sk ghosh (62)-upp, mira roy - (72)- side upper,
Pnr-[protected], train-12810, 3ac, doj - 07feb'2018, sk ghosh (62)-side upp. So if seat allotment given in sequence it will be convenient as we family travel.
Both ticket i booked online on opening day and window open time but i unable to get my choice, we have six members three given 1, 2, 3 and other three 46, 45, 48. So strange....
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S
sheladiyachirag525
from Jalalpur, Gujarat
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irctc cancelled ticket amount not get refunded

Address:394101

I had cancelled the ticket on 08.10.2017. And amount of 1450 has to be credited to my account. But after 4 days also it is not done.in the website it is showing refunded on 08.10.17 and bank name as payumpp. Details as below,,

Transaction id - [protected]
Refund id - [protected]

Please look into the matter....
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A
Avijeet Kumar Das
from Dhanbad, Jharkhand
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ticket cancellation refund issue

Address:Deoghar, Jharkhand, 814142

I had booked tatkal ticket on 2/10/17 for journey of 3/10/17.. I got 7 waiting in tatkal, but due to not confirmation of ticket it got cancelled. My booking amount was 545 but i got only 480 as refundable amount. As that was auto cancellation so i should have got all my booking amount back. Details of journey as follow.
Train no-18184
Doj-03/1017
Pnr-[protected]...
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S
sagunbajaj
from Ludhiana, Punjab
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station food on their own cost

I was at ldh railway station pf 5. Asked for sandwich from doon caters - stall no. 14. They offered for rs. 30=00, but the rate is rs. 20=00 as written on rate list board. On asking the green stripped t-shirt person replied "hamara to yahi rate hai, lena hai lo nahi to dhanyavaad" - "this is our rate, if you want to take it you can, otherwise thank you". Please check and hope for a feasible solution....
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5
5KashyapN9
from Mayang Imphal, Manipur
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payment deducted from my account

Address:New Delhi, Delhi

I was booked my ticket on 12th of september from madhubani to patna junction in garibrath exp but my ticket was not booked and my payment is get deducted from my account but i have still not got refund from irctc in my account
My transactions i'd no is :- [protected]
Transactions placed on date :- 12th of september and still i have not got my payment in my bank account from irctc please help me sir...
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A
Ashit ghosh
from Kolkata, West Bengal
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ticket cancelled refund not made.

I have booked ticket on 8th june 2017 of rs 4800 in third class general quota. Journey date was 6th oct but i have cancelled the ticket but after10days of cancelling the money not refund.

Pnr no. [protected]
Cancellation i'd. [protected]
Date of cancelletion-24.09.2017
Refund amount-rs 4605...
Please see my complaint and reply me what happened...
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P
Pradeep kumarpanwar
from Srinagar, Jammu and Kashmir
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transaction has failed but money deducted from my account

(1) dear sir i booked a ticket through irctc but transaction failed but money deducted. Transaction id [protected], date 11/10/2017. Train no. 14033. Please refund money.

(2) dear sir i booked a other ticket through irctc but transaction failed but money deducted. Transaction id [protected], date 11/10/2017. Train no. 14033. Please refund money....
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G
Gopal Chandra Dutta
from Kolkata, West Bengal
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vizag araku tour started on 26/09/17

We (Myself & wife) were in above noted vizag araku tour that started on 26th sept, 17 - 4n /5d.in initial itinerary (During booking) train departure time from shalimar stn was 18-15 hrs but at the end it was rescheduled to 23-05 hrs on the same date i. E. Tour squeezed by 5 hrs. From start. Then, on journey train delayed by around 5-30 hrs. As a result tour programme could not be completed as per itinerary. We could not visit yerada beach,...
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S
sati143225
from Kakinada, Andhra Pradesh
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irctc refund amount

Address:Visakhapatnam, Andhra Pradesh, 531163
Website:IRCTC

I booked my ticket from irctc, payment gateway was payu, transaction failed after which refund was made to gateway but haven't received my payment yet.
Transaction i'd: [protected]
Transaction i'd: [protected]
. Transaction bank was sbi,
Transaction amount:275
Transaction amount:325
This is two time when i'm loosing my money while doing transaction through irctc and...
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A
akramsheikh
from Raipur, Chhattisgarh
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payment not refunded in my account

Address:Indore, Madhya Pradesh, 452010
Website:irctc

I have booked the ticket on 25/09/17 by debit card. I have cancel the ticket on 06/10/17 but amount has not been refunded till date but it show amount has been showing it is been refunded in payumpp but it is not been refunded till date. Kindly resolve the problem its first time i book ticket by debit card and i would never do the ticket by debit card
Transaction id-[protected]
Cancellation id/ refund-[protected]...
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M
manjunathnv
from Mumbai, Maharashtra
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non refund of ticket cancellation amount

Although received mail confirmation dt.04.09.2017 stating that, the refund of rs.1365.00 against ticket cancellation will be done shortly, against pnr no.[protected] is not received till date even after informing and getting complaint ticket id #675402 for the same. But as per the transactions details against the refund id [protected] is mentioned, till date the amount is not credited to my bank account...
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S
SF Shaik
from Chennai, Tamil Nadu
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transaction id no. 100000916187469 ticket id#6837001

Address:600014
Website:[email protected]

I had booked return ticket from bangalore to chennai through kaveri express pnr no. [protected] train no.16022 booked on 20.07.2017 third ac for 4 rl wl 15 to 1 on 6.8.2017. Ticket fare is 2480.00.

After the chart was prepared and one person wl is cleared for p1rc b2 63. The remaining 3 tickers were not confirmed. Hence journey is also not performed.

After lapse of 66 days the refund is not is not at ll received....
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S
shyamreddy0405
from Hyderabad, Telangana
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tatkal booking failed and money deducted from debit card

Website:www.irctc.co.in

Respected sir/madam,

I was trying to book a railway ticket using my debit card, it was failed transaction. But money got deducted from debit card.
Total amount deducted: 1120 rs and transaction failed id : [protected]n, transaction date : 01 oct
I was emailed on [protected]@irctc.co.in and tried to call irctc helpline[protected], but no response.
Please help me.

Regards
Shyamsundar....
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J
Jeet25
from Noida, Uttar Pradesh
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regarding false decision after filing tdr

I had filled tdr for my e ticket with pnr [protected] as the seat was in rac after chart preparation. Tdr was filed about 90 minutes before the train departure time. But my tdr was rejected.
As per the rules, if ticket in rac after chart prep and tdr is filed before 30 min of time of departure. Ticket amount will be refunded.
Archana
[protected]...
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S
Saradha91
from Chennai, Tamil Nadu
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online ticket booking transaction failed

Address:Vellore, Tamil Nadu, 635814

Respected sir/madam,

I was booked ticket from sbc to ab using my netbanking from hdfcbank, but i was get message has a transaction failed unsuccessful.
After that i checked my account there was deducted my balance of rs. 220 on 04/oct/2017 still not refunded.
Reference no : irctc_cris ref-01/10/17-[protected]

I am trying to calling irctc's helpline number but there is no response.
What...
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Sir,
This is debabrata mahato, an customer of irctc and i also have an account in irctc. On[protected], 5270.90 this much amount was deducted from my debit card. Transaction no which is written on my passbook is[protected].
Sir kindly help me to get my money back.

Debabrata mahato
Ph no-[protected]
[protected]@gmail.com...
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I have cancelled my train ticket through irctc on 1 st october still my refund amount is not given in my bank account transaction no for cancellation of ticket the cancellation transaction no [protected] and [protected] for your action hence please initiate my refund immediately you may call me on my cell no for for clarification issue [protected]...
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S
Shibesh Kumar
from Gurgaon, Haryana
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cancelled ticket amount not credited

Address:Ghaziabad, Uttar Pradesh, 201014

I have cancelled two tickets booked from irctc but the amount not credited even though its shows refunded in status. Kindly go through it and resolve my problem. I have sent mail three times but still no reply. This happens once more also with me.

S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [protected] 30-sep-2017 [protected] cancelled 555.0 415.0 corp refunded 04-oct-2017br...
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