Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hello,
Sir i book my ticket on irctc online ticket app and i have full fill the ticket booking form and then we last step is payment method i done irctc cut my rupees but when i saw ticket was not book, then i call customer care irctc department and tell him all situation but he saying its not irctc fault its bank fault, then i ask him how could yousay it's bank fault because bank done his job but ticket notbook its irctc responsibility but he don't agree with me pls sir help and do action on irctc

User id: j_jayaram
Isd mobile number: +[protected].
I am nri. Today i changed my mobile number to isd as mentioned above by paying fee of rupees 124. During mobile verification, i didn't receive mobile verification code. I tried so many times to resend the otp till exceeding the limit for the day, still i didn't receive otp. Please fix the error and send otp to login.
Thanks

Dear sir /madam
i booked the ticket online with the status rac-5 today it is showing waiting wl-1 how ever can not be rac converted to waiting list.
plz take the action as soon as possible.
pnr no [protected]
train no.12448
Doj-16/09/17 nzm to bnda
abishek arya, RAC 5
pnr no [protected]
train no.12448
Doj-16/09/17 nzm to bnda
abishek arya, wl-1

abishek arya
mob no.[protected]
pnr no.[protected]
train no.12448
doj-16/09/17
nzm to bnda

Name - Bishwajeet Kumar irctc user id - bishu4545 mobile no - [[protected]] I have mistaken in my irctc registration by entering the wrong Email ID. wrong ID i have entered is [protected]@dummymobemail.com my original correct ID is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself

I have been trying to logging into irctc from 11 o clock. But it didnot work out. Even if i typed the correct id and password. It is saying invalid user id. I got to miss my connecting train because of this reckless system. How can a person with no railway stations near him book a tatkal ticket other than from internet, and this # site doesnot even log in. Even at 12:30 this fcking site says downtime. And is this the time to do maintatance activity for this # # site.

This is to inform you that, transaction id [protected] deduct 2771.00 from my bank account but tickets not issued. I got the refund mail on 06 august 2017, but till date i'm not getting my money back.

Also txn id [protected] & txn id [protected] are cancelled from indian railway, but till after 10 days i didn't get back the money in my bank account. Several times i called to irctc customer care & from day one they told that within 3 days money will refund back.

It's my question to you that, when you are taking our money within a second then why there will be delay incase of refund. Are you joking with common people's, i need my money urgently.

This clearly indicates that "digital india" is totally fraud for common people's.

I'm now bound to register a complain through consumer forum against irctc, due to delay process of refund i faced harassment in my personal & social life.

Regards,
Suvajit bhadra
Siliiguri, west bengal

The ticket i booked for the journey from gorakhpur jn to varanasi jn has not been generated.
Neither did i receive a text message nor an email from irctc but the requisite amount of the ticket has been deducted from my account
Either generate the ticket or refund my money.
The transaction failed twice
But the amount has been deducted
It's my sincere and humble request to you to entertain this complaint and resolve it by either generation of e ticket or refund of the amount deducted.
Thank you

Sir,
I am swaroop jp when tried to reserve tatkal ticket for parasuram express 16649 on 9th september 11:01 am using sbi netbanking but unfortunately while transaction processed. My money debited 126 rs from my bank account to irctc. But after that ticket confirmed page did not appear and i lost money.. And i didn't get the ticket. So i request you to kindly refund the same amount 126 rs as soon as possible.. My reference number is [protected]igabzigcz4. My mobile number [protected], [protected]

I had booked two tickets of train number 12105 on 06.09.17 for 08.09.17. Pnr number is [protected]. Due to some reasons i had canceled the ticket on 08.09.2017. And amount of 2285 has to be credited to my account. Website showing amount is refunded on 08.09.17 and bank name as payumpp. But i didn't get any refund. Details of tractions are as below:

Transaction id: [protected], [protected]
Refund id: [protected], [protected]

Kindly look into the issue and resolve it as early as possible.

Regards,
Aditi

Dear sir I had booked my ticket on 09.09.17 and my account was debited by rs 7150. bearing the id number [protected] and another ticket on 11.09.17 rs 780 against a booking amount of Rs 1350 bearing the id number [protected]. the system is showing that the amount is refunded as the status but to my dismay I have not received a single penny. kindly look into my grievance and unravel my issue

sp singh [protected]

I booked ticket against PNR Number: [protected].
Transaction ID : [protected]
PNR No. : [protected]
Train No. & Name : 12992 / JP UDZ EXP
Date of Booking : 06-Aug-2017
Class : SECOND SITTING
Quota : GENERAL
Date of Journey : 08-Aug-2017
From : AII To : UDZ
Boarding At : AII Date Of Boarding :
08-Aug-2017 Reservation Upto : UDZ
Scheduled Departure : 16:10 Hrs Insurance (No. of Psng) : 4

This has been cancelled automatically because seat was not confirmed. So as per the rule I'll get full refund, but they deducted cancellation charges. I spoke to customer care also but no positive response. I wrote a mail but no reply on it. Why?
I would like full refund.

I have booked the Ticket on IRCTC Web site with details PNR No:- [protected] with Train No:- 12701 DOJ:- 7/9/17 From CSTM- HYD, the ticket was confirmed but at the last moment the Ticket was cancelled and i have received the SMS also, till then i have written mail to them and also scan copy attached of cancellation and got the request Cancellation ID:- 6684971
TILL NOW I HAVE NOT GOT MY AMOUNT REFUNDED

I have been a regular user of your website for my travel bookings, but this time it was a sad experience. I was booking a ticket (Tatkal quota) from santragachi to mangalore on 13 sep. 2017 for 14 sep. 2017. For reservation 2585/- deducted from my account but extra 705/- unnessarylly deducted from my account. Now i am fed up with all these things but no other option left to approach the court of jurisdiction for the solution of my problem. So please help me getting out of this problem.
So i meet proper step about this event. Relevant document also attach with this application.

13-sep[protected]sep-2017) to transfer
Inb reversal of cx[protected] cx37059919ixgaeicpm6 transfer to [protected] sbi i. R. C. T. C. Collect 705.00

Respected sir,
I've planed a trip with my family on 1 september 2017 for surat
So i've book ticket from sawai madhopur pur to surat. Online from the site of irctc and i've got rac on that date of 39, 40, 41. The pnr of that is tickets are [protected]. The whole thing was going as per plan. But on travelling day in morning i've got a sms from irctc that train with no 12956 jp superfast has been cancelled and refund will be credited to your account within 3 to 4 days. But today is 14 september 2017 and amount is not credited to my account yet. So its my humble request to you to take action against my request asap. My account details are as follows:
Name: murtaza abaas samosa wala
Account no :[protected]
Bank of baroda
And i trust you that you take action on this complaint asap.
From: dear customer

I have booked a ticket from irctc for journey on 27/08/2017 from delhi to booking details are pnr no. [protected] train no. 12484 asr kcbl exp. However, on the morning of 27th august, 2017 i got a msg from railway that the train has been cancelled. According i booked a ticket in another train n perform the journey.in view of the above i filed tdr to get fare refund. Instead of giving refund my claim have been refused stating that "the train run normal" which is not the case. I also inclosed the screenshot of cancellation msg as well as the tdr repudiation.

I booked the seat in train no 14218. To travel from chandigarh to aligarh for rs. 665. But, unfortunately, railways cancelled the train i. E., unchahar express.
It is requested to please return the money into my account as soon as possible.
Transaction id [protected].
Date of journey : 16/09/2017
From chandigarh to aligarh
Pnr no. [protected]

Hi sir, /mam

I have filed tdr for pnr numer : [protected]. And reason for tdr: train diverted and train not touching boarding station.

I got confirmation email from irctc that. We have receive refund from chief manager/officer. An amount of 3870 will be credited to same account within 2 or 3 days on 08 sept 2017. But i still did not get any refund. I have called my times irctc customer care but every one is talking missleading.

Kindly refund my amount. I need urgent.

Dear team, i had booked online tickets (Tqwl) and the same was canceled automatically but refunded money after diduction. I want to know if tickets canceled automatically that case why not refunded whole money. 835.00 returned instead of 911.00. Therefore request you kindly guide accordingly
Best regards
Girish chandra pant
Haldwani dist nainital

I booked two double bed retiring room at bhubaneswar — bbs for 21/09/2017, pnr - [protected]. The first tid : [protected] the second tid : [protected].
The payment has been made and money was deducted from my account. But i could not get the confirmation on my booking.
Hence, i kindly request you to send me the details of my booking on my email id.
Name - aroti mundari
Email id - [protected]@gmail.com

I hav given wrong email id i want to change my email id for verification.
So please help me out.
My mail id is rahuljain95295 but by mistake i have given [protected]@gmail.com.
So now i want to change my email id to [protected]@gmail.com from [protected]@gmail.com. So i am requsting to help me out and change my email id. Please help me as soon as possible.
Thank you