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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 229

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B
babu1964
from Delhi, Delhi
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e-wallet non operational

Address:Chennai, Tamil Nadu, 600035

Dear sir,
My user id - srijaya2

While booking ticket through irctc, when you click the e-wallet option
... I am not getting transaction password, i have made thrice complaints to the concern irctc,

How can i book the ticket, which transaction password to my registered mobile iam not getting.

Very worst site... I have a balance amount in my e-wallet.

Pl advise how to...
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P
prashant prasun
from Hyderabad, Telangana
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online ticket booking

I am booking a ticket from secundrabad junction to jamalpur junction after making the payment by the net banking the balance is deducted from my a/c.
But ticket has not generated yet. The bank sent message of deduction of my money.
I have checked several times on irctc for the booked ticket option but it does not seems anything there and it does not gives any type of message.
I need help badly.
Hope my problem...
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R
ramana rao
from Delhi, Delhi
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ticket cancelled but amount not credited to my account

Sir, i have cancelled my ticket on 23 july 2017 vide pnr no[protected] for rs 2525/-
Yesterday i have lodged my complaint to irctc on their web sit care @ irctc.co.in and no reply has come
Today morning again i have given a reminder message stating that the amount 2525/- has not been credited to my account till date
As till date no refund credited to my andhra bank account please do some thing as irctc is not taking any...
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R
Rajat Bhatta
from Jugsalai, Jharkhand
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cancellation login registration for creating new registration

Address:East Singhbhum, Jharkhand

My name rajat bhattacharjee and my pan number -: asdpb1633r, aadher number -:[protected] and mobile no-: [protected] at present i am unable to loging, to get otp in my mobile no[protected], email id :- [protected]@gmail.com i want upgrade my profile or if posible remind my loging id or passward, there are any process to fresh resisrer after above all...
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N
Narayan Ch. Das
from Ghatal, West Bengal
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not issue of railway ticket after payment

Address:783130

Sir,
Please solve my problem as bellow,
1.
I have make a payment on[protected] to irctc for booking a railway ticket from katpadi jn to ghy jn, travel dt.[protected], but not issue me the ticket or any sms to me. Rs.1761.8 has deducted from my account. Pos sbictc at irctc txn#[protected]. So, please return me my amount. My booking otp was 955054 and booking transaction id [protected]. Train no. 12507 guwahati...
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R
Rochak Agarwal
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refund for failed transaction

Address:Bareilly, Uttar Pradesh, 243122

Sir,
I was using irctc website on 09/07/2017 and doing reservation in sleeper class for one ticket o[censored]pper berth from anand vihar terminal to bareilly in train suhaildev superfast (22420) for journey date 20/07/2017 but the transaction i was doing through paytm using union bank rupay debit card failed due to system fault at the irctc website and no tickets got booked while the amount of money amounting to rs. 205/- was however debited...
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B
bharat Vishwakarma
from Mohali, Punjab
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cleaning

Address:Mumbai City, Maharashtra, 400055

Swaraj exp 30.07.2017. B1-25, train no:12471,

1. W c is very dirty.
2. No cleaning of bogie done.
3. Canteen meal sold @₹100.00
4. No soap provided in wc and wash basins.
5. Water in wc through tap is very very thin/slow
6. Bogie door is very noisy.
7. Towels not given to passengers.
8. B1/25 window glass is foggy, heavy condensations seen.
9. Pantry car is very very...
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S
shazib
from Delhi, Delhi
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amount deducted but ticket not confirmed

Address:Dehradun, Uttarakhand, 248006

I booked a ticket from your site on 9th april 2017 lko to ddn the amount is rs 1165 and the cancellation/refund id is [protected] but my bank account did not received the refunded amount. My irctc user id is afaqable and its mentioning that amount is refunded to my axis bank account. Its already gonna late. Do the needful asap.
So please look into the matter and refund the amount as soon as possible. I have already get the reference...
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Address:110075

Dear sir/madam

I got an email from irctc, no edr has been fed against the particular pnr as party has travelled. Tdr

I booked a ticket for my family for the train 02172/jat cstm spl, date of boarding: 11-jun-2017 from ludhiana, pnr no [protected] but the train was late more than 13 hours, so my family didn't traveled and i raised a tdr request before train schedule time and did well in advance as per the guidance...
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S
Sunny PK
from Palghat, Kerala
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online reservation of birth reg

Address:671326
Website:irctc

Sir,
I reserved 2 births in lower births for 04/09/2017 in sleeper coach in malabar express today from nileswaram to aluwe by online as per pnr no.[protected]. During the time of booking there were 75 births. But i got only one middle birth and one side upper. Still there are remaining70 births. We are not keeping fine. So please change to 2 lower births...
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N
nishant somkuwar
from Pune, Maharashtra
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non refund of ticket for cancelled train

Address:Pune, Maharashtra, 412114

I have cancelled my train tickets booked in oct'16 and yr 2017 but i have not received refund amount. I have dropped them several mail but every time a new ticket id is generated, on there request i have provided my bank statements.
Refund id for year 2016 tickets:
[protected]
[protected]
Prn no for year 2017 tickets:
[protected]
[protected]...
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H
Hitty Shah
from Bhadohi, Uttar Pradesh
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water vending machine at chittorgarh

Train 22901 reaches chittod junction and i go to the water vendor for 1 litre of water.. He confirms that i don't have my own bottle... Says it would cost 10... When i say the cost is 8 he points to another fellow who says don't have change.. On pointing that they are giving change to others he says drink some water and would refill for 2 rupees.
Why i as a consumer have to ask for the right price to be charged 3 times...
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P
Prabhat Kumar Mohapatro
from Mumbai, Maharashtra
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non refund of ticket for cancelled train

Due to flood & bridge washed out between rayagada - therubali, in odisha on 16.07.2017 the train no. 18302 tapaswani express cancelled. Till date i have not received the ticket money booked through irctc automatically as per rule for cancelled train.

The detail as given below:
Transaction id [protected]
Pnr [protected]
Date of journey 16.07.2017
Date of booking 14.07.2017

My mail...
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S
Sayan Panja
from Jamnagar, Gujarat
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no refund granted on tdr

Address:Pune, Maharashtra, 411048
Website:IRCTC

No refund has been granted on filling tdr as they mentioned reason for repudiation/rejection:, no edr has been fed against the particular pnr as party has travelled.

Tte are selling out ticket to other and reporting false information on station, and our refund is not given.

The tt are corrupted as sell our ticket to another passenger so they dont file edr report of our absence.

This is my second...
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G
guddusi
from Jodhpur, Rajasthan
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parcel missing

Address:Patna, Bihar

Sir,
I am waiting for my parcel since two month.
Some goods are parceled by me from jamnagar to patna on date 26. May 17, on train no 15635 (Okha guwahati exp).
But parceled deppt told that they do not receive parcel and no body search it manually.
How can i get this kindly do needful
Parcel no b081403
Cont no - [protected]...
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A
Abishek Sirigina
from Perambalur, Tamil Nadu
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high price

Prices in railway station vijayawada (Bza) are really high for a common man to afford. The meals and water bottles are sold for higher prices than the mrp. I bought a packet of puri which was sold for ₹40 (Mrp-₹30), i showed him the mrp but he was not willing to give it for ₹30. And moreover i found chappati in it instead of puri. Water bottles are sold for ₹20 instead of ₹15, if questioned about this they won't give the water bottle.br...
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N
naazish akhtar
from Bengaluru, Karnataka
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tatkal ticket not getting booked.

Address:211016
Website:www.irctc.co.in

I was trying to book tatkal ticket but i received an error

"error details
You are permitted only 2 tatkal tickets between 10:00 am to 12:00 pm per ip address"

Around 3 month ago i never used my irctc id and laptop (Wifi) for tatkal ticket

There are giving wrong answer about this problem

Irctc doing big blander nothing else.
Irctc doing benefiting the own agents and...
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K
kb sahib
from Jaunpur, Uttar Pradesh
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ticket not confirm

Address:Haridwar, Uttarakhand, 247661
Website:consumer complaints

Dear sir
I have booked ticket itarashi to varanashi on 13.5.2017 in 2ac birth. Ticket details are
Pnr. No.[protected]
Sex-mmob. No.[protected]

Kindly let me know why the ticket is not confirm from w-1 after 59 days.

Regards,

K. B sahib

Mode of payment in cash.

Kindly refund the amount through m. O.
K. B sahib
Tibrewala electrical,...
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M
Minhazkhan
from Sirsilla, Telangana
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assigning same sleeper class to 2 members

Address:Prakasam, Andhra Pradesh, 523001

Oyr family of 5 members are travelling by seshadri express to white field and we have been alloted rac of same berth number for two members. What is the condition now all are oldage people except me then how can they adjust in one sleeper itself. While booking it was under waiting list and after the chart is prepared then rac is assigned with same number for two people how is that possible. If there are no seats than why to give rac same...
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S
Sourab Mukherjee
from Bengaluru, Karnataka
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ticket amount not refunded

I had already complained on 21st july and now is the second time. My refund for ticket cancellation is not credited. I had cancelled ticket on 15th july.

Transaction i'd-[protected]
Refund id-[protected]
Transaction amount - rs 1885
Refund amount - rs 1695

In the website it is showing already refunded on 15th july
Bank name - payumpp

Please let me know when...
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