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Updated: Jun 6, 2026
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 23

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P
Pradosh Kaushik
Dec 2, 2022
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My registered email id is pradosh.[protected]@yahoo.com. My user ID is pradosh_14. I am not receiving OTP at my registered email id to verify my registered email id in my irctc account. Kindly help please
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    Pradosh Kaushik
    Dec 2, 2022
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    My user ID is pradosh_14. Registered email id is pradosh.[protected]@yahoo.com. I am not receiving OTP to verify my registered email id in my irctc account. Kindly help
    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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      S
      [email protected]
      from Vapi, Gujarat
      Dec 1, 2022
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      Address: India

      Today when i am booking my tatkal ticket through IRCTC website it become transaction got cancelled. its not my first time experiencing this but from my past 6 month i faced same problem several times. there was not such happening in before times, once they taken data of passenger it will book the ticket but now this i felt they doing knowingly.
      I really dissatisfied with the service of IRCTC portal.
      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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        V
        Vipin8983
        Nov 30, 2022
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        Address: Irctc india

        16 November 9.40am Im recharge 4200 in irctc ewallet to irctc WEBUPI money is debited from bank but not credit in ewallet, I am waiting has been 14 day for my money please help and refund money as soon
        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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          R
          Royal pegado
          Nov 29, 2022
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          Hello,

          On 29Nov22, i tried to recharge my R wallet on UTS app with mobile number [protected] for Rs. 100.00. Money got deducted from my HDFC bank account, but did not get credited to my UTS R wallet.
          Transaction history status shows recharge initiated while money got debited from My HDFC bank account and same has been shown in GPay transaction history as well. Please either credit my RWallet on UTS id [protected] or initiate refund in my bank account for Rs. 100.00

          Please find attached screenshot for UTS transaction status and GPay transaction status.

          Please refund the money asap to bank account or in my RWallet.

          Regards,
          Royal Pegado
          Dec 5, 2022
          Complaint marked as Resolved 
          Amount credited
          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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          Issue resolved, amount credited. Thank you.
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            R
            Royal pegado
            Nov 28, 2022
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            Hello,

            On 28Nov22, i tried to book season ticket through my UTS app with mobile number [protected] for Rs. 1195.00. Money got deducted from my UPI id [protected]@oksbi account, but season ticket did not got issued as the transaction got timed out.

            The money debited are shown in my UPI history on GPAY.

            Please either credit my RWallet on UTS id [protected] or initiate refund in my bank account for Rs. 1195.00 or issue my season ticket on my UTS id [protected].

            Please find attached screenshot for UTS transaction status and GPay transaction status.

            Please refund the money asap to bank account or in my RWallet.

            Regards,
            Royal Pegado
            Dec 5, 2022
            Complaint marked as Resolved 
            Money credited, issue resolved.
            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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            Issue resolved, amount credited back to my account
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              P
              prakashgyawali
              from Faridabad, Haryana
              Nov 27, 2022
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              Dear Sir, i filed a TDR with PNR No [protected] on 18th November 2022. But now it is showing CR Repudiate. I I wish to bring to your kind notice that my train departed after 5:00 Am rather than 1:20 AM, so it is clear that it is more than three hours late. After 5 i didn't travel in that train and filed a TDR. But now it is cancelled. I request you to kindly look into the matter and consider my TDR request.
              Thanks and regards
              Prakash
              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                A
                Arunborra
                Nov 24, 2022
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                Address: Hyderabad

                Dear Sir/Madam, I had booked a ticket from GNT to SEC journey date 14 Nov 2022, but the train got late from more than 3 hours. I had filed the TDR on the same day at 14-Nov-2022 05:51Hrs. The status of TDR showing CR Repudiate. Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours.

                PNR No : [protected]
                Journey Date: 14 Nov 2022
                TDR Date: 14 Nov 2022 | 05:51AM
                Total Amount: ₹ 1313.6
                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                  C
                  chiluka2022
                  from warangal, Andhra Pradesh
                  Nov 23, 2022
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                  Website: www.air.irctc.co.in

                  Dear sir/ Madam,
                  This is to inform you that we have Booked a flight ticket from Varanasi to Hyderabad vide PNR Number GPBWQW booked against Transaction id: [protected] on 30/10/2022. In this transaction Extra amount of Rs.1500/- hasbeen Charged for an add-on seat (1A) in front Row, but unfortunately that seat was not allotted to us. During the Web check in process we selected another seat (19A) hasbeen booked against Transaction id: [protected] and Paid related amount of Rs.1200/- on 01/11/2022. Then i requested several times Through Mail & Contacted Customer care for refund the extra Charged amount of Rs.1500/- which was Charged during ticket booking. but There is no responce from the service Provider. Hence i request you to Interfere in this matter and do the needful.

                  Transaction copy attached for your reference.

                  Thank you
                  Chiluka krishna
                  [protected]@gmail.com
                  [protected].
                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                    A
                    Akash2111
                    Nov 19, 2022
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                    My TDR claim was rejected for PNR no.- [protected].
                    The train was late for more than 3 hours but still it got rejected.
                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                      M
                      Mithun@7190
                      Nov 17, 2022
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                      Sir, I book 1 tatkal ticket for 4 person. In which 3 person get confirmed and 1 person get waitlisted ticket. All person are in old age group, Soo I decided to cancel the ticket while cancelling one message came from Irctc that you get zero refund.
                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                        S
                        SunilK Roy
                        from Delhi, Delhi
                        Nov 17, 2022
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                        I have filed a TDR because train was late by more than 3 hrs. Details as below:
                        SADHBHAWNA EXP (14016)
                        PNR: [protected]
                        ANAND VIHAR TRM (ANVT) to HAJIPUR JN (HJP)
                        Journey Date: 11 Nov 2022
                        TDR Date: 11 Nov 2022 | 10:25PM

                        Now the status is showing CR repudiated.

                        Please look in to it or please suggest if i can file a case in consumer court?
                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                          Y
                          yoprem8
                          from Delhi, Delhi
                          Nov 17, 2022
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                          I've ordered some food from Domino's in irctc rail connect app when i was traveling from Kolkata to Visakhapatnam on 29th October in train #07646
                          When i was in Santragachi I've ordered the food to be delivered in kharagpur from Domino's... No one called me for order confirmation and even after crossing kharagpur railway station no one called me and my food didn't get delivered... When i checked the status of my order they mentioned that order didn't get confirmed then i again ordered food but this time I've opted COD from another restaurant and they did delivered and i paid him. It's been more than 15 days since the journey but i didn't got my refund back... I've attached some screenshots you can verify the time and my order status.
                          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                            Anirban09
                            from Gopiballavpur, West Bengal
                            Nov 15, 2022
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                            Sir,
                            With due respect I beg to state that I have ordered 'Train at a Glance' copy from IRCTC website on 24 th October.Money has been debited.Transaction id was given but the copy is not yet delivered to my address yet.
                            Therefore, I would request you to take action against IRCTC so that I may get the copy of 'Train at a Glance' or get the refund of 160/- as early as possible.
                            Thanking you,
                            Anirban Mahato
                            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                              K
                              Kajal Palange
                              Nov 13, 2022
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                              I tried to made a recharge of Rs. 300/- to uts r-wallet on 13 nov 2022. Amount debited from my bank account but not credited to my UTS r-wallet nor it is refunded back to my bank account.

                              Kindly do the needful.
                              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                N
                                NiroshaRajesh
                                from Delhi, Delhi
                                Nov 13, 2022
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                                Unable process email verification since 1week help me
                                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                  NiroshaRajesh
                                  from Delhi, Delhi
                                  Nov 13, 2022
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                                  I am trying to login in IRCTC WEBSITE since last 3days but it was showing verify your email id since that day I was trying but I am not getting any OTP in my email id help me please
                                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                    H
                                    Harendra8128
                                    from Mahoba, Uttar Pradesh
                                    Nov 7, 2022
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                                    Gender change on ticket

                                    Address: Kharela,mahoba,uttar pradesh-210425

                                    Dear Sir,

                                    I booked ticket for my family but by mistake I forgot to change the gender of my Sister (Rubi Shriwash) I mentioned gender 'Male' in place of 'Female'.

                                    My PNR No : [protected] passenger 2

                                    Now, I want to know the procedure of changing the gender asap.

                                    Kindly inform me if it is possible or not and if possible then how.

                                    Harendra Kumar
                                    Mob : [protected]br...
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                                    Harendra8128
                                    from Mahoba, Uttar Pradesh
                                    Nov 7, 2022
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                                    Address: Kharela,Mahoba- Uttar Pradesh 210425

                                    Dear Sir,

                                    I booked ticket for my family but by mistake I forgot to change the gender of my sister (Rubi Shriwash) I mentioned gender 'Male' in place of 'Female'.

                                    My PNR No :
                                    [protected] Passenger 2
                                    Now, I want to know the procedure of changing the gender asap.

                                    Kindly inform me if it is possible or not and if possible then how.

                                    Harendra kumar
                                    Mob : [protected]
                                    Email : [protected]@gmail.com
                                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                      H
                                      Harendra8128
                                      from Mahoba, Uttar Pradesh
                                      Nov 7, 2022
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                                      Gender Correction On Ticket

                                      Address: Kharela, Mahoba, Uttar Pradesh-210425

                                      Dear Sir,

                                      I booked ticket for my family but by mistake I forgot to change the gender of my sister i mentioned gender 'Male' in place of 'Female'.

                                      My PNR No : [protected] Passenger no 2

                                      Now, I want to know the procedure of changing the gender asap.

                                      Kindly inform me if it is possible or not and if possible then how.

                                      Harendra Kumar
                                      Mob : [protected]
                                      Email...
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