Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have not travelled because train was running late more than 3hrs. Cancelled and filed TDR before 3hrs but tdr got repudiated. Please check on this. PFA details.

Today Booked AC retiring room bed at Muzaffarpur Railway Station plateform no 1, first floor at 4:00 hrs to 8 hrs..

But retiring room operetional staff AC switch off during the staying...

Booking payment receipt attached for your reference..

Kindly help

Suresh
[protected]

I traveled by DLPC TR. No 19412
From Chandigarh to sabarmati bg
I had taken dinner from IRCTC person Veg dinner, he charged Rs 130/- No bill given, but while checking on website of IRCTC Price is Rs 80/- !! Tea in disposable cup is also charged double Rs 10/- while it’s Rs 5/- in your price list
Please take necessary action to regulate by providing official Bill of items, who is taking this extra money ? Is there any checking system? Passengers are being LOOTED
My PNR [protected]

Actually in Bhubaneswar railway station I buy some snacks. It's includes some biscuits, cold drinks and veg Pettis. Trust me, that veg Pettis was really like black from inside. Black the sense, it was totally outdated, may be around 1 month old food. The shopman stores those Pettis in his show case from a long time. That Pettis was like blacky sewage like from inside and having a very bad smell. You know, outside of Pettis, you can't recognize that what is inside it. And also cold drinks doesn't have any MFD . What does it means? Be aware from rail ahar neither you may got a nice sickness an disease. 30 ruppes doesn't mean a lot if I say, but I requested you to at least have a up-to-date vision on rail ahar by food security service. Indian citizens knows about the food service and cost by rail ahar very well. But please think about any foreigner. If Indian Railways really wants to get some bad and hateful speak for rail ahar then let it keep like this. And yes take some actions against at least on the quality of the food, check the food quality and manufacturing date. It will be better to stop these services than killed by outdated food.

Bed sheet and pillow are dirty having fungal growth and bad smell

This is again happening recharge is not reflected in the r wallet, money is deducted from my account..
What is this??

I was booking tatkal ticket yesterday from my side payment is confirmed but tatkal ticket is not booked and i want refund of my money.

Last month 30th i booked one railway ticket through IRCTC app, that time ticket transaction failure is comming, but still not receiving that amount. Pls check sir&madam.

I booked a ticket in Train No. 22947 ST BGP SFAST on 20 July 2022 for 5 Passenger. My ticket was in waiting while booking, When chart only 2 out of 5 ticket get confirmed so i decided to file TDR as soon as i came to know this under category PARTY/FAMILY TICKET PARTIALLY CONFIRMED AND ALL PASSENGERS DID NOT TRAVEL. I filed TDR within Time limit given by IRCTC.
It shows that it will take 60 days to get refund so I waited . But now I came to know that my TDR file get rejected and it shows that NO EDR HAS BEEN FED AGAINST THE PARTICULAR PNR AS PARTY HAS TRAVELLED, even I do not travel.
I belongs to middle class family and this 2300 is a big amount for me . Please look into matter and refund the amount which i deserve .

File a complaint [protected] and get it resolved by Indian Railway Catering & Tourism Corporation [IRCTC] customer care. It's quick effective and absolutely free!

I recharged the rwallet by ₹100/- via upi id but t didn’t get reflected in the wallet while the amount got debited from my bank account. Please look into the same and help with the refund or recharge accordingly.
Thank you
Shalmali Achrekar

I recharged the rwallet by ₹100/- via upi id but it has not reflected. The money has been debited from my bank account. Please look into the matter and provide with a refund or recharge accordingly.
Thanking you,
Shalmali Achrekar

The website is not sending any otp kindly resolve the issue because i am unable to book tickets online

This thread was updated on May 6, 2022
Payment successful and tickets not booked.
then I cancelled the transaction (Razorpay gateway) but money got deducted. and again paid via BHIM UPI( bottom option) then this time successfully paid.

but I need a refund for the first transaction (paid but not received tickets).

Respected authorities... I am Asha.. A frequent traveller for education purpose... I have observed that the vendors on platforms of the Vijayawada railway station are clearly charging extra amount than MRP which I feel is a very serious issue for the lower class and middle class people. Every time I purchase i observe a price charge of Rs. 5 extra on MRP.

PLEASE KINDLY LOOKINTO IT AND RESOLVE IT

THANK YOU

I loaded 5, 000 to e-Wallet for fast talkal ticket booking. OTP came after 7 minutes and ticket is gone. I tried same with AC talkal ticket booking, and it asked to login again after entering the OTP. Total waste of time and effort. I should have gone with GooglePay or Online Bank instead this e-Wallet. Now how can I load that money back to my account?

I was travelling from pune to Bangalore and this was 2nd time it happened. They always delay their flights which are scheduled after 12;00 am to 5:00 am. This has become their new business model. They have only 1 or 3 flights during this duration however they show multiple flights do that people will book the tickets. Once you reach the airport you will get to know the flight has been rescheduled due to some nad weather or storm. Worst flight snd very rude staff. Not ready to listen to customer issues at all. I had stopped booking this flight entirely however had to book again today due to emergency.

Both the travellers on this pnr are senior citizens still both the births alloted are upper and side upper birth. They are not capable to climb the upper births. Tried booking in 2nd ac also tried booking with at least 1 lower birth.. however only upper births were alloted all the time. How can this be a fair seat allocation considering both the passengers are senior citizens. Request you to kindly provide lower births in order to have a comfortable journey from Ahmedabad to pune.

Dear Sir/Madam, I had booked a 22647 train ticket from NGP to WL journey date 21-Aug-2022, but the train got late from more than 6 hours.I had filed the TDR on the same day at 21-Aug-2022 05:35 HRS.The status of TDR showing CR Repudiate.I was waiting for the train but the train got late so much so I have filled the TDR.Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours. PNR: [protected] Transaction ID: [protected] Date of Journey: 21-Aug-2022 Ticket Amount: 442.7 TDR Filing Date: 21-Aug-2022 05:35HR.
Repudiate reason:showing passenger travelled amount not refunded but i booked train 12270 DURONTO from BPQ TO BZA journey date 21-Aug-2022 08:35am and travelled in duronto PNR:[protected] Transaction date:[protected].

one person how can travel in two trains at a time can you tell me irctc team.

Sir.,
A/c not working in b12
Train number 22631
Mdu to jaipur
Date on 1/9/22