Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi,
Ticket booked : sl from gy to rjy (Boarding at guntakal-gtl),
Train : prasanthi express/18464
Pnr :[protected]
Journey date : 16 may, 2017
Booking date : 1 apr 2017
Booked at rajahmundry railway reservation counter using credit card whereas one person is not travelling. So i reached out to gtl the day before the date of journey for partial cancellation, they said they are not having the cancellation policy for the tickets booked using credit card and there is no other alternative other than loosing money.

I reached out to ticket collector in train for this, he marked on my ticket and marked in his form as passenger not travelling and suggested me to file tdr in rjy station for the same. Whereas in rjy, they told like this cannot be done here, as tc has to stamp on this ticket.
If there is a facility to book tickets using credit/debit card, why there cannot have a facility to cancel ticket which is booked using credit/debit card?
Finally i lost the ticket money.

I provided details of only one ticket here, whereas the same thing happened for another 14 tickets (7 tickets from rjy to gtl and 7 tickets from gy to rjy) for which all needs to be partially cancelled. But was not done for same reason. We totally lost rs 7300.

Please do needful as we lost money only because the digital cancellation system is not available at boarding station.

Kindadhi unchithe unchu ledante ledu... Gtl lo card tho booking undo ledo naku sariga gurthuledu.. Cancelation ki credit card system ikada ledu ani cheparu ankunta..
"if there is a facility to book tickets using credit/debit card, why there cannot have a facility to cancel ticket which is booked using credit/debit card?
Finally i lost the ticket money."

Yesterday 1/06/17 a person call & asking about ticket & my id.
But i don't know he is from irctc or not & he is also not giving conformation clear only he is blaming that you are a agent, i am going to block you id now
My id is block & my ticket is cancel with out any information.
I have mail & call also but not getting any solution
Detail is below -

Pnr - [protected]
Id - ekbal693
Name - ekbal ahmad
Mobial no - [protected]
D. O. B - 20/10/1991

I have to book train from ludhiana to lko (Lukhnow) dated 02.06.2017, while process the amount has been deducted from my account of rs 2800.00 (In new delhi mentioned) transaction no irctc 12027 on 04.06..2017 time but mine ticket has been confirmed or not or other type of details not received from the irctc.
It is very surprisingly that amount immediately deducted but while refund if take end numbers of days.
Please refund the same at earliest.
Account details:-
Account no. [protected]
Bank name hdfc
Branch - jagraon

Name Padam 878 sir i had entered my email address wrong so please change in my email address as gmail.com ie is Padamsingh [protected]@gail.com so please change as Padamsingh [protected]@gmail.com sir please change my email address I apologize you sir so I can't receive any email from IRCTC so please correct my email address I request you sir please correct my email address I apologize you sir

I filled the form with all the mendatory information marked with red star. I submitted also. But I did not any message to accept terms and conditions. I waited for long with no effect. I checked the given email and SMS also.
I have tried innumerable time to register with alternate movie number and alternate email but failed every time. It is becoming very annoying.
Pl help.

Sir,
I have booked tatkal ticket serval time on irctc site but ticket not confirm show waiting list and after perpration of chart ticket is note confirm meens ticket is cancelled. But raiway had dedected cancellation charge all ticket.@60/ per ticket.
When ticket is allready cancelled and unable to travells this ticket. Why dedected cancellation charge on ticket

Thanks
Om prakash yadav
[protected]

Ticket not booked but debited amount from account. Please refund asap..

Transaction id: [protected] pnr no train no./name: 12951 / mumbai rajdhani
Date of journey: 08-jun-2017 date of boarding: 08-jun-2017 class: third ac (3a)
From: mumbai central (Bct) to: new delhi (Ndls) boarding: mumbai central (Bct)
Resv upto: new delhi (Ndls) quota: general (Gn) ticket type: e-ticket
Passenger details
Payment details
Payment option:hdfc bank
Ticket charge:2760.0 service charge:0.0 total:2760.0

IRCTC website booked my ticket in tatkal on 10th March, why the ticket was showing date of travel as 12th March it should have been as 11th March, hence I am asking for refund, if your site was showing correct date, I wouldn't have cancelled that.
That's a bug in your system, and that's why I cancelled the ticket & asking for refund.
Let me know if I am wrong.

I know railway rules but what has been is wrong, booking of a later date in tatkal quota is not allowed.

I am trying to register as a new user in irctc but the irctc is so uselessly incompetent organisation that it's site does not work at all. When it's is asking for my address, after filling it it displays a dialogue box written it is needed Kim 3 characters and max 225 character.
I have tried app version that is displaying the same problem.
I have tried every way there is but neither the irctc site nor the irctc app works.This should be fixed immediately as many People face problems due to their incompetency.

My daughter nch haritha booked for tatkal 3ac ticket from coa (Kakinada) tospe (Sullurpet). The amount of rs1230 deducted from my sbi/sullurpet account bearing the account number [protected]. Date of boking is 01/06/2017 date for booking is 02/06/2017. Train is circar express. Account is on the name of nchlakshmitayaru and nch. Narayanachary. Please refund the amount immediately.

Dear sir,

I have booked tatkal ticket (Pnr -[protected]) on 24-05-17 for 2 passengers from nagpur (Ngp) to mumbai (Cstm).

1. Pravin naik
2. Abhishek ballabh

We have received tickets in waiting list

At the time of chart preparing one passenger ticket has been confirmed & another passenger was in under waiting. But irctc has not done refund amount of one passenger.

But still i have not received refund amount from irctc.

Please do the needful.

Pravin naik

This is regarding complaint on irctc against failure of otp generation on ticket booking in irctc site.

For fast ticket booking i put some money on ewallet in irctc and try to book talkal ticket from irctc site @[protected] @11.00 am. I entered details and choose irctc e wallet but i didn`t receive an otp for ewallet proceedings. For immediate payment i put some money on wallet and try to transfer., but railway cheated me in...

Hi support team,
I booked 2 tickets for kollam qln to ahmedabad adi for 18-apr-2017

Tdr registered, but status turned to cr registered, but amount not refunded yet. When will i get a refund?

Ticket details:

Pnr number :- [protected]
Reason for tdr: instead of 2nd ac, was allocated the 3rd ac bogey & administration stated that it was a technical fault
Policy issue date : 19-apr-2017 02:02:02 pm
Tdr status: cr registered
Train no./name: 16336 / gandhidham exp
Transaction id: [protected]
Warm regards,
Dhaval gor, sreeraj nair

I have cancelled my tatkaal ticket of pnr-[protected] as the train was delayed by mored than 3 hours. Tdr was filed within scheduled time on 17 feb 2017 but refund is yet to be granted.
Registration no.[protected]
Cancellation id: [protected]
Transaction id: [protected]
Train no./name: 22406/anvt bgp g rath
Date of journey: 17-feb-2017

I took the ticket today morning from the window as the ticket is not conformed i went up to the station to get it cancelled there the station master refused to cancel the ticket. I kept on requesting the station master he just refused to cancel the ticket. His behavior was very bad towards me. Till now train have not arrived the station still he is not cancelling my ticket. Due to his misbehavior and attitude towards his work i am loosing my money as the ticket is not cancelled yet. Please solve the issue.

I tried to book a ticket on 25/5/2017 whose transaction id : [protected] but my ticket is not generated and status shows failed. The ticket price is rs.220 have been deducted from my account and not refund till now.
Therefore i request you please refund my amount as early as possible.
Transaction id : [protected]
Train name & no : vananchal exp (13403)
Journey from : rnc to rph
Transaction date : 25/5/2017
Payment status : payment failed
Booking amount : 220
Email : [protected]@gmail.com

Dear Recipient,
As per the IRCTC rule a RAC ticket can be cancelled before 30 min of leaving of the train.
What shoud be done if the IRCTC website is not working during this tome frame.
The website actually says to cal a number or send an email.
The email sent with these details are not accepted for cancellation.
And it is mentioned in the email that the request for TDR should come online within the specified time

The amount of RS 690/- from a/c 685636 is debited on[protected]:37:53 info: PUR/IRCTC APIN/NEW DELHI// Seq No[protected] but no ticket was booked on[protected]. Please return the said amount of Rs 690/-. My money is deducted from Axis. I could not find the train ticket in booked history of train.

Please refund the amount as soon as possible.

Thanks

SANJAY KUMAR GHOSH
Mob:-[protected]

I booked my ticket by my irctc id - tanuj4josh & irctc registered no.- [protected], but till date i have not receive my refund from irctc. Please refund my amount as soon as possible.

[irctc ticket id -: 5691174]
Transaction id: [protected]
Pnr no [protected]
Train no./name: 04402 / svdk anvt spl
Date of journey: 08-apr-2017
Class: sleeper class (Sl)
From: shmata vd katra (Svdk) to: ghaziabad (Gzb) boarding: shmata vd katra (Svdk)

Thanks

Tanuj joshi
Mob:-[protected]

My daughter nch haritha tried to reserve a train ticket from kakinada to sullurpet by net banking account of sbi/acct no — [protected]. The amount of rs340 deducted but no ticket was issued. Date of booking is 30/05/17. For circar express. Please return my amount of rs340/-the journey date is 2/06/17. My money is deducted from sbi. Icouldnot get the train ticket in booked history of train