Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Ticket booked on railway counter with payment from debit card. Same ticket cancelled on same counter, but refund did not come to debited account. Almost 20 days over.
Pnr no. [protected]
Date of journey - 19/04/2017
Ticket from yashwantpur (Ypr) to akola (Ak)
Persons 1
Amount paid: 495 inr
Txn no.[protected]
Cancel date - 18/04/2017
Amount to be paid: 495-60=435 inr
Tatus not shown as it is counter ticket.
Kindly proceed the complaint.

I had inadvertantly .misplaced the postal savings bank pass book while shinting. I had approached the APO of santhnagar IE post office. He wagly replied saying that I is long proceedure to optain the duplicate S.B.A/c pass book. I have to give an application in the Police station on a pescribed form and obtain a certificate from them and send it to the top official of the Head Post Office. They would issue and memo to the concerned Post Office by taking their own sweet time and when they instruct this post office, then this post office would take their own time and issue the duplicate coplyof S.B A/c pass book. Imagine, we would not get the pass book copy during this life time. I feel it is curse to open any account in Post Office. GOD ALSO CANNOT HELP. Like banks, issuing of duplicate S.B A/c pass book should not be a problem. Yes, they charge some nominalncharges for this.

Dearsir,
I book my ticket through irctc internet reservation but railway charged twice. Rs 1450 + 1450 = 2900.00 but ticket not generated on dated 07/05/2017, transaction id [protected] and [protected] from ajmer to chandigarh both ticket bank reference no

Ecom pur/irctc apin/new delhi/060517/23: 1, 450.00 dr
Ecom pur/irctc apin/new delhi/060517/23: 1, 450.00 dr

Please refund my amount to my credit card.
My account no [protected] axis bank baddi card no is [protected]
Kalu ram

Sir, i have cancelled my ticket hoping that money 1810 rs would be refunded but its not refunded yet.

Plz make the refund as fast as possible. It is said thet it would be refunded within 3 to 4 day of cancellation but it happened 6 days but nothing of refund has been done.. Plz reply as soon as possible

Pnr num [protected]

Transaction id [protected]
Refund id [protected]

Dear sir
I am booked my ticket tatkal 01.05.2017 sampurn karanti my wl 38 my pnr no [protected] but next day 02.05.2017 wl 18 not confirm my ticket.
Cancel my ticket automatically
But my balance not refund my account please refund my amount back my account... Thanks very much

Reg.
(Sonu)
Mobile no [protected]

I ananya bajpai have an account in irctc. I have booked the tickets on 6th april 2017 for going sagar from gwalior. I was making my payment but i immediately cancelled it from paytm. But from my sbi account 1170 has been deducted (That is 585 rs deducted twoo times from my sbi account) and i have not received the pnr no and i have not travelled in that train. I also talked to one of your employee on 8th april 2017 and he told that money will be refunded in 3 days. Now it is 8th may and i haven't received my money.. I have also tried too many to your consumer care no but no one is replying the call.
O i want my money back as soon as possible. My mobile no is [protected].
I want my 1170 rs back. Strick action must be taken.

Irctc ke account se mai apna ticket cancelled kiya tha jiska amount mujhe abhi tak mere account mai nahi aaya. Mau 19/04/2017 ko ticket cancelled kiya tha krna time lagta hai..3 se char bar mai complaint kr chuka hu. Aabhi tak mujhe solution nahi mila hai. Phone kar ta hu to kuch bhi koi nahi batta hai sir mera ticket p. N. R no.[protected]ye hai sir please sir kuch karo meri complaint...

Sir,
I book my ticket through irctc internet reservation but railway charged twice. Rs 1143.18 + 1143.18 = 2286.36 but ticket not generated on dated 28.04.2017, refrance no x23592 and x21565.
Please refund my amount to my credit card.
My card no is [protected]
Umesh chandra mishra
Sir till date railway not refund my amount to my credit card.

I was booked a ticket from irctc website and peyment go trhough paytm date[protected] and jounry date[protected] bhopal to mumbai but some reson i was cancelld my ticket but peyment not refund in my bank account or paytm kindly plz refund my amount
i was call irctc complent helpline they told me your amount refunded plz help me i m a poor man

Sir, I have tried to book 6 tickets from Thane to Vaibhavwadi road for Rajyarani express on the date of 29-Apr-2017 for journey of 23-Aug-2017. Tickets not booked, but amount has been deducted twice from my father's bank Account of i.e. Rs.1837.26 (Total 6 ticket amount is Rs.1800 & Rs.37.26 is internet charges) of the first transaction details as given is ECOM PUR/IRCTC/NOIDA/290417/09:13 Rs.1837.26 . And for the second time i was trying to add my tickets​ in waiting list for Rajyarani express for same no. Of Tickets & for same destination. But my ticket is not also confirmed for waiting list & the amount is directly cut from my father's​ bank account of Rs. 1837.26 (Total no. Of tickets is 6 i.e Rs.1800 & internet charges i.e. Rs.37.26) the details of the transaction is given as ECOM PUR/irctc_Paytm/SBIPG/290417/09:18 Rs.1837.26 . The total amount is deducted from bank account of both transaction is Rs.3674.52 . I request you to kindly refund my amount as early as possible.
Mobile No.- [protected]

Hi,

I didn't received the ticket cancellation refund. But, its showing in the refund status amount is sent to the bank. I didn't receive the amount. Even, i mail to the [protected]@irctc.co.in. I didn't got any response. Please could you take the action on irctc. It's cheating the people with false information status.

Pnr: [protected]
Transaction id: [protected]

Thanks,
Roopsingh
[protected]@gmail.com
[protected]

Hi,

I have booked 2 tickets on today 8th May 2017 for journey on 24th May 2017 from Kudal to Thane of janashatabdi express. Ticket amount is debited from my HDFC account but ticket is not booked. It shows error at the last step on IRCTC website. Now I would like to resturn that amount.

Failed transaction details as below:

Transaction ID: [protected]

From Kudal to Thane

Trans Amount: 460.0

Transaction date : 8th May 2017

Thanks
Chetan Morajkar

I reserved a ticket through irctc app for may 7, since I was on waiting list, upon enquiring at the railway station, I took another ticket and traveled.. They said that the ticket will get canceled automatically, but still I can see the status of the ticket as in waiting list. I didn't get the refund also. Please do the needful, please let me know if you need any further details.

I have cancelled my train tickets of Mangala Express on 12/04/2017 at Kalyan Reservation Counter. I paid through Dedit card and till know amount is not credited in my account.

I have contacted kalyan Railway reservation counter but they are unanswerable, it is unfortunate.

My cancelled ticket PNR no [protected].

please solve the problem earliest.

my contact no [protected]

"EXTERNAL MESSAGE SYSTEM ERROR [ Transaction Id: [protected] ]
You can choose another payment option and try again."
Sir, I am trying to book tickets from irctc website since last week. I daily encountered the same error. After payment a error comes even if I with different cards even different payment options. I verified cards with the bank and there is no problem in the card. Please resolve the issue as soon as possible.

The toilets of the train 11097 Poorna Express dated on 6th may 2017 starting from Pune at 11:30 pm were not clean and on lodging the complaint also there wasn't any response taken. mostly all the Sleeper coaches were having the issues of not clean and stinky toilets. When we lodged the complaints the response was that there is no one available for cleaning the van.

I was travelling in Amritsar shatabdi today from to sirhind. I was supposed to get breakfast in train but personal in train didn't give me breakfast saying that we don't provide food till sirhind. Even on reporting this incident to TT, he didn't agree to provide food. Infact he demanded money from me taking me aside.
Is this how railway is working, why fare of shatabdi is so much if only corruption is going to happen in it.
I am really very upset on this and I want refund in this and proper action against that personal.

My ticket is :
PNR:[protected], TRAIN:12014, DOJ:07-05-17, CC, ASR-SIR, Dep:05:00,
RavinderPal Sing+1 C14 19, C14 18,
Fare:1230.0, SC:0.0+PG+INS

Person who ask for bribe was *shis Kumar and mohan bhatt. I was not able to see proper name of person as his card was inside the pocket.

IRCTC — changing correct Email ID of IRCTC login

30 Reviews
Pr prathi deva on Nov 10, 2014
Submit a Complaint
Name - pradeep singh irctc user id - ps1317 no - [protected]I have mistaken in my irctc registration by entering the wrong Email ID. wrong ID i have entered is [protected]@gmail.com my original correct ID is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself

I filed a tdr on 28 dec 2016 because the train diverted from boarding station on travel date 27 dec from aligarh (Aljn) to asansol (Asn) but after 4 and half month there is no action taken regarding this complaint. My cancellation id is [protected] and pnr no was [protected]. So kindly look into the issue and provide with the refund. Reference no for this tdr is :[protected].
I filed this coplaint at many portals but it has not been resolved yet

I booked ticket with transaction id-[protected] pnr no - [protected]-
But amount deducted twice from my account with bank transaction ids-inb/[protected]/indian railway corporation and inb/[protected]/indian railway corporation

I mailed twice even try to contact over your nos but all the time its busy only.

Even over mail i did not get any reply
Kindly refund the amount that you have charged twice for 1 ticket

Best regards
Dr. Vikas jaswal