Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I booked an tatkal ticket on 9th August for 10th august which amount was Rs.467.00 inclusive of all charges.Which was automatically canceled by IRCTC as ticket is waiting after chart preparation. I got an massage from IRCTC of refund of Rs.395.00. When complained regarding deduction of money by me on the official twitter handle of IRCTC, they misguided me and said about deduct the money by stating the clerical charge and not the cancellation charge.
When ticket is not booked then how imposed the cancellation or clerical charge? Secondly, the ticket has been automatically canceled by the IRCT and not by me. So it is a case of deficiency in services by the IRCTC.

Hello,

On 12Aug22, i tried to recharge my R wallet on UTS app with mobile number [protected] for Rs. 200.00. Money got deducted from my HDFC bank account, but did not get credited to my UTS R wallet.
Transaction history status shows recharge initiated while money got debited from My HDFC bank account and same has been shown in GPay transaction history as well. Please either credit my RWallet on UTS id [protected] or initiate refund in my bank account for Rs. 200.00

Please find attached screenshot for UTS transaction status and GPay transaction status.

Please refund the money asap to bank account or in my RWallet.

Regards,
Royal Pegado

Hello,

On 11Aug22, i tried to recharge my R wallet on UTS app with mobile number [protected] for Rs. 100.00 2 times. Both the time, Money got deducted from my HDFC bank account, but did not get credited to my UTS R wallet.
Transaction history status shows recharge initiated while money got debited from My HDFC bank account and same has been shown in PayTM transaction history as well. Please either credit my RWallet on UTS id [protected] or initiate refund in my bank account for Rs. 200.00

Please find attached screenshot for UTS transaction status and PayTm transaction status.

Please refund the money asap to bank account or in my RWallet.

Regards,
Royal Pegado

Recently I booked a ticket in Tejas express 22672 (Madurai to Chennai). I opted for "No Food" for all the passengers.

But at the end of the ticket booking i have seen the catering charges as Rs 120/- is deducted for total 6 passengers.

Attached the ticket copy for your reference, let me know why these hidden charges ?

There is twice ticket is raised but there is no response more then 10 days.

Ticket Id:[protected]
Ticket Id : 13173012

Dear sir i am not found my refund in my bank
my PNR number [protected]
Refund I'd [protected]

Next PNR number [protected]
Refund I'd [protected]

I am checking with bank but not found my refund

Dear sir,
My ticket got cancelled by mistake in the process of checking current status on irctc app. please help me out. My pnr no is [protected].
Train name Mldt exp.
It's urgent for me to travel.
Please help

I Kamal kishore is being journey from Rani kamlapati to Gwalior i.e.as on 10.08.2022.my seat number is C8/28.I helpd a pair to exchange the seat from C8/28 to C2/01.But staff of catering services refuse to supply the food due to seat and coch exchange. Even though i have paid amount of food with my booked ticket. They neither supply the food not carry from coach no.C8. am i done wrong work to help a pair due to exchange the coch...???

Sir, My father in law purchased one Teak Tree in favour of my son on 5.5.92 by paying Rs.975/- So far the maturity amount has not been received What to do to get the maturity amount thank you

I made a transaction from Paytm and entered irctc login id for payment but ticket was not booked and in Paytm it showed error something like payment error" but the amount was debited feom my account. Debited amount - Rs426.8, date and time :8 aug 2022 and transaction id [protected] So please refund the full amount of Rs426.8 asap I will share both massage Screenshot of Bank Statement with this Massage.

Dear sir,
I am ujjawal singh I have parcel my Scotty from Gandhidham station to bhusaval station but scotty didn't unload in bhusaval station now I am troubled too much to round parcel office and they denied please help to find and unload my Scotty at bhusaval station.

vehicle no- GJ12EF1378
JUPITER brown color
110 cc
regards
ujjawal singh
[protected]

I registered my account on IRCTC for booking my personal train tickets. They they deactivated my account for god knows what reason. They are calling it fraud activities. But only god knows what happened. They are asking to re-register another account with another mobile number. I have used the numbers of all my family members. The accounts get deactivated. Now they are asking me to register using another mobile number. I cannot keep buying phone numbers to create account on IRCTC.

I'm a software developer. I know for certain that, when an account gets locked they can be activated. If not atleast disassociate the mobile number from the account so that i can use my mobile number again. That will still be a problem because i cannot keep creating new accounts. If there is fraud going on then please catch the fraudster why are you penalizing common people. All i did was book a few tickets. IRCTC is the worst website with worst customer support. Please close this business.

PNR-[protected]
Trn:12810
Dt:07-08-22
Frm HWH to CSMT
Cls:3A
P1-B2, 8

Charging outlet is not working at my seat.

Booked a tatkal ticket after booking got a message that train is cancelled so I booked another ticket then again after 4 hrs got a message that train is now being restored.pls look into it and order to process my refund as tdr option is not working

I have cancelled a IRCTC ticket in the month of April 2022, its been more than 3 months i have not received my refund till now. I have made many complaints telephonically and using email. My PNR is [protected].

RESPECTED SIR,
I had planned an urgent trip to my hometown. I had booked a confirmed tatkal ticket on train number 16351. As the train is delayed by more than eight hours from the starting point, I won't be able to reach my destination on specified dates. So I had to cancel my ticket as it might be useful for waiting list passengers. But I have wasted about 3500 rupees on an untravelled journey and the reason is due to a late train. So Kindly provide me with a refund and relief for the same.
I have contacted the IRCTC customer care, but the refund was denied. I hereby request you to do the needful.
Thanking You,
Yours Sincerely,
S.Lakshminarayanan

DETAILS:
PNR:[protected]
DATE: 07/08/2022
TRAIN DEPARTED LATE FROM MUMBAI CST, TRAIN WAS LATE MORE THAN EIGHT HOURS. FAULT FROM RAILWAYS SIDE. REFUND NOT ISSUES.
-

Hi, we have ordered idli meduvada plate of Rs 35 at irctc counter on Mumbai Central railway station. The food was very bad and cold. It seems they have given from breakfast. It was not even bitable. Even chutney was not given. Insects were there on table. The hall was stinking. Kindly refund us the amount and give proper guidance for healthy and hygienic conditions . Totally bad and disappointing services

Dear Team,
I have cancelled ticket offline but refunded amount still not credited in my account.

Train no. 12650
Date of cancellation -01/08/2022
PNR- [protected]

I have cancellation ticket also.
PNR [protected] Cancelled, Refunded amount:1635 Indian Railway

Regards
Sumit Mukati
[protected]
Upi- [protected]@upi

For PNR: [protected]
I was trying to cancel my ticket since the train was more than 3 hours late. It didn't allow me to cancel, so I tried filing TDR, but I keep getting Message: Unable to perform transaction for the last 2 days. I need my refund

Hi,

My self Prasanna Lakaiyan, I parceled my bike TVS XL[protected]. Chennai to Dundigul. but in Dindigul workers said bike is not in train. but message I received as bike was on vaigai express . could please take strictly action on your Raliway workers in Dindigul and delivered my bike Dindigul please

I am tracing by august Kranti 19254 today from Bharuch B-4 seating on 14 no.
Requested for water bottle since last half an hour.. but no body responding and I m still waiting..
We are not carry the water because expected from catering… It is matter of all time.. I m use to travel this train/rout twice as weeK.. for all time we need to request again and again… why not Getting service without asking..worst service by Irctc and team