Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear Sir, I have booked a ticket in UTTAR S KRANTI (12445) from NDLS to SVDK having PNR no. [protected] and transaction id is [protected] and date of journey is 03.07.2022 . I have booked the ticket on 08.06.2022 for three persons (Mantosh Kumar, Archana Kumari and Neeraj Kumar)but the ticket of Archana Kumari got cancelled by mistake during our process of checking status. The journey is very important to us as this is an official tour...

We got a wrong message about the time of our train and due to which we missed it

And even after 3 months we didn't got the refund...

Respected sir/madam,
I have booked two tickets in tatkal from your official app . It charged me amount of Rs 3593.60 and tickets were not booked. Now I have to do another booking please refund my amount. For details please contact me at [protected].
The registered number from which I have done booking is [protected]....

Absolutely horrible experience with IRCTC travels, since day 1. The flight was cancelled last moment and delayed 7 hours, horrible hotels were accomodated, no travel guides, the transportation was late EVERYWHERE, we missed more than half of the places written on the itinerary, and everything was handled very very unprofessionally. Absolutely ### service, they just want your money and will ask you to ### off....

Dear sir,
I have cancelled my Ticket and Refund showing as credited on 26th May'2022.
whereas still now Refund not credited.

PNR [protected]

Several calls and email shared to IRCTC ([protected]@irctc.co.in)

Ticket id[protected].june '2022)

We have attached screenshot for Refund by IRCTC but still niw...

Booked a ticket thru irctc app and the payment done by gpay i hv cancelled the ticket and the amount was not yet initiated in my account kindly refund the amount as soon as possible...

I booked a e-ticket with PNR: [protected] The status of passenger 2 (myself) was W/L 8 after Chart preparation. So i did not travel.

Later I booked a TDR. However railway refused to refund the amount for WL8 ticket.

Need help in getting refund.
.
Faizan sarwer
Gaya
Bihar - India...

I booked ticket from surat to baroda in HWH ADI SUF EXP (12834) on 18 Jun 2022 but train is late more than 3 hours and i file TDR but status is showing like CR Repudiate without any reason i don't understand why this happen
please give me the details...

The charger socket is not working in the compartment...

IRCTC online passenger reservation system and payment related and refund amount related tikat clicking here Gmail timed out after that we can get it now just waiting for your reply to your response on...

To;
The Customer Care
IRCTC
New Delhi
Date: 20th June, 2022
Sub: Spoilt and Rotten Chicken being served by the caterer on Train No: 12259/ BKN Duronto Express

Dear Sir/Madam:
My wife and another passenger is travelling today i.e. 20th June 2022 on Train No: 12259/BKN Duronto Express. They have been served Non-Veg which has cooked rotten chicken dish. The waiter told them that they...

Hi,

I booked ticket on 7th March 2022 and I had a journey on 12th March 2022 and I raised a TDR for the same due to the train being diverted (Not touching the destination station). I had paid 648 rs + service charges for 2 passengers and PNR number is [protected] and only 310 rs has been refunded once and 80 rs refunded 2nd time so total 390 rs has been refunded. I haven't received full refund yet. Customer support is not replying.br...

Today I was booking ticket and decided to pay through Google pay, the payment was successfully paid but tickets were still not booked. So you are requested to resolve this. My Irctc user id is K3693....

I've booked 3 tickets which were in the waiting list. After some time I cancelled one and received the refund for the same. But the other two tickets which weren't cancelled were still the waiting list. It never get confirmed even at the day of journey. It's the policy of the IRCTC to cancel the ticket doesn't get confirmed automatically.

But I haven't received any refund. I've tried emailing and calling them to bring this...

Dear Sir
This train is very slow running last 5 hour delay . Why ?...

We received the below SMS from IRCTC about our train:

TRAIN NO 16315 DATED 15.06.2022 HAS BEEN RESCHEDULED AND WILL NOW DEPART FROM MYSURU STATION AT 14:00 HRS.INCONVENIENCE CAUSED IS REGRETTED.IR

So the train started 1 hr 10 mins late from its origin. So we expected it to arrive at our station (BNC) 1 hour 10 mins late. However, it arrived early and so we missed the train. So please refund the full amount as...

I booked the ticket with PNR: [protected]
from Jaunpur (JNU) to Anand vihar terminal (ANVT) for 25th feb for two passengers Rajita Singh and Rituza Singh and the status was wl/12 and wl/13. After the chart preparation passenger 1(Rajita singh)status was Rac and passenger 2 (Rituza Singh) ticket status was waiting.
Rituza couldn't board the train as it was waiting.As per IRCTC provision the unconfirmed ticket amount should be...

Dear customer,
We wish to inform you that, with reference to refund against irctc transaction id [[protected]], an amount of rs. 1525.40 has been processed as per below details:
date of failure of e-ticket booking: 09-june 2022
Refund amount: 1525.40 rupees
Payment option used : state bank debit card via icici gateway...

Dear sir,

I have booked ticket for 2 persons under tatkal ticket and got WL tickets and waited for a day and only one ticket got confirmed and another was WL 1.

So only one person travelled and TT rejected to give seat for another person and he has not travelled, I was looking for refund for the same but did not receive.

Filed the TDR for the same with reason PARTY/FAMILY TICKET PARTIALLY CONFIRMED...

Hi support team,
I have booked two tickets through IRCTC online ticket system from Bilaspur (cg) to Raigarh (cg) for kalinga utkal express on 04 th may 2022 and date of journey was 05 th may 2022. Both the passengers did not travel For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but...