Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir, I booked a tickets from Prayagraj to Raipur in Sarnath Express 15159 for the date 16 July, 2022 by irctc app. On 16 July the train was late more than 8 Hour after. On 17 July, 2022 at 8:53 AM i have file online TDR. This TDR was rejected by the department on the reason that you have to file the TDR 4 hour before actual departure the train. How could be the reason is appropriate? Is passenger is aware for these thing? Or when the user file the TDR you have clearly mentioned the rules to file the TDR? Please take a look and try to refund full amount. As i am not travelled with the above train due train late more than 8 hours. My PNR no. is [protected]

Irctc deducted my money of rs 1723.95 through phonepe. But ticket is not booked.
I want my refund

Dear Sir,
My name is Priyank Thakkar. I recently booked 4 tickets for a travel from Lonavala to Surat. Attached is the PNR number: [protected]. Also attaching the ticket SS below. As you can check, the ticket was for the the train SGNR HUMSAFAR (22498). You can also confirm in your system that it was delayed by more than 8 hours on the day of our journey (16th July). I consulted with the management at the train station and they asked me to file TDR as I was eligible for full refund, inspite of having a tatkal booking (Rule 13; Refund rule 2015). I filed the TDR 9 hours before the actual departure, as the train was late by 8 hours. Yet I received a TDR rejection with a reason of DELAY. It makes no sense whatsoever.
Please double check about this mistake that was made by your end. I had bought ticket for me and my friends and we are merely students. We cannot afford to lose 5000+ rupees. I request you to initiate a full refund.

I have booked a ticket from Ahmedabad(ADI) to Jaipur(JP) for 30 may 2022 with PNR no [protected], in which train was diverted and not touching the destination station. So I have filed the TDR on 30 may 2022 @ 4:23pm.
Which got rejected stating "Delay in online TDR filing". So please help me

I have filed TDR on the same day before 5-10 min of actual departure of the train

My booking I'd no. NR[protected]
Or
RRN NO.[protected]
मेरे अभी तक पैसे नही आए है रिफंड के सिर बहुत समय हो गया है ।

I am traveling in 15017 GKP EXP. and here the "rail neer" drinking water bottle of 1L price printed on bottle is Rs.15 but the canteen people of this train asking for Rs. 20 for per 1L bottle and also it's very common. If you will not pay them Rs.20 for 1L water bottle, they won't give you water bottle.

They are selling in over price from printed price to Passengers. Very disappointing. Please take action against this.

I, Mohtasham Shakil account holder of SBI branch ifsc code SBIN0001723 with A/c No. [protected] have not received refund amount yet in my account from indian railways irctc . Bank reference no provided by irctc - [protected].
I went to my SBI home branch but nothing fruitful happened.
I am attaching irctc refund status and complaint filed to SBI home branch through SBI upi customer support.
Please look into the matter and do the needful at the earliest.
Please find the attachment.

I want to reacharge my R Wallet and hence I made a transaction of Rs100
The amount is being deducted but in the R Wallet the balance is not yet displayed
Please find the attached screenshot of the same
Registered Mobile No. - [protected]

Dear Sir/Mam,
I booked a e-ticket from IRCTC for my wife, Beauti Sarkar from Malda Town to New Delhi Anand Vihar with date of journey:17.06.22 and PNR [protected].But due to agitation in Bihar the train could not proceed but return back to Malda after reaching Bakshiganj .
I requested for refund of ticket charges on 23.06.22 as I waited for refund automatically whenever Train cancelled by Railway Deptt itself earlier.
Same day, reply received from IRCTC confirming TDR filed.
Unfortunately till today I have not received any refund.
Therefore I request you to arrange the refund as soon as possible.
Thanking you.
Sincerely,
Sujash Sarkar.

Please change my boarding to jaunpur instead of gkp tranction id is [protected]

PNR [protected]
Date: 4th July 2022

The train arrived at the boarding station(Vijaywada) around 6 PM while the actual time was 1:15 PM. which is more than 3 hours
kindly refund my money back

Dear sir/madam

I am Barath kumar. I have an account in irctc.co.in [Username Barath_2001]. I already registered my sms otp in irctc account. But I can't receive email otp. I did small mistake to type in email id. Actutally I typed [[protected]@email.com] but original id is [[protected]@gmail.com]. So I can't receive any email otp. Please correct my email id and send verification code immediately as soon as possible.
Thank you

I am able to book retiring room for maldah town station through irctc app.

I recharge on 6 july 2022 of Rs. 100. But its is still showing recharge initiated.

I want to complaint regarding my monthly pass booked on UTS.
User ID: [protected]
On 6th July I had booked my monthly pass from UTS (Marine lines-Dadar)
The amount is deducted also the pass was active but today I am unable to see my season pass nor my booking history
I have my transaction screenshot which I am attaching below.
Please sort this.

I want to complaint regarding my monthly pass booked on UTS.
On 6th July I had booked my monthly pass from UTS (Marine lines-Dadar)
The amount is deducted also the pass was active but today I am unable to see my season pass nor my booking history
I have my transaction screenshot which I am attaching below.
Please sort this

Refund amount of Rs 1566.22/- has not been
credited to my account. As ticket was booked by IRCTC by UPI transaction on 26 feb 2022 but booking got failed and amount deducted from my account.
[protected]. As fund was refunded to my account as IRCTC detail but my account has not been credited
but when enquired from my bank they informed that amount not refunded to the bank by SBI UPI as ticket
was booked by UPI link with my account with SBI account[protected].
As per IRCTC it was refunded to bank as on 2 march 2022. details below

Refund reference no[protected]
Paytm booking id [protected]
PhonePe UTR no[protected]

Contact email: [protected]@gmail.com

You are requested to look into matter as refund the amount at the earliest, sothat we may trust on online transactions.

Hi,
I have cancelled 2 tickets and I haven't received refund yet. It has been 40 days. After 5-6 calls with my bank customer service, they have confirmed me that they dont see any transaction from their side nor with the gateway. They have asked me to check with irctc only

I have sent mail to irctc to verify. They have asked me to submit a letter from the bank stating that bank is not able to find the transaction. I have done the same but no good response from IRCTC. I just get same reply again and again asking me to submit letter from the bank.

Please help.
My PNR [protected] and [protected]

-date - 10/07/2022
-I selected the source and destination station and the date and after submitted got the issue, the issue is that while I was scrolling down it was taking the gap between the UI header and the list of trains.

We got down from rajdhani and reached near the stairs to book cab. But the taxi wala standing starting troubling us to come with him and misbehaved with my father aged 72. There is gang of taxi wala there and makes fun of passengers. Further we called the police official on duty there at 10.20 but all these police wala, are taking commission from taxi wala and ignore our complaint. Is really police is there to save us from these people is a big question.?