Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

After a long time bedroll service has been started. I am travelling through train 14863(marudhar express). On asking the helper for bedroll he told that it would be refilled at jaipur. I am travelling from agra meaning that i would get it after 5 long hours. They are provided with each seat. How is that jusfied ....

Traveled from Ahmedabad to Mumbai on 12th June 2022. The coach was dirty, washrooms were so so unhygienic. Also, the bedding I got was used by a previous traveler. Did not get a pillow after requesting so many times. Very poor and pathetic experience of this Garib rath which I was hoping to be excellent. The coach staff will definitely come to you for tip but won't provide the service. This can not be tolerated....

IRCTC Retiring room was not booked while the payment was successful.
Station-Sambalpur
Date-18/07/2022...

Dear Sir/Madam,
I was booking the ticket on 11.06.2022. I have made the payment of 672.85 and after loading the page the IRCTC app got time out after some time.
I logged in again to check whether the ticket is confirmed or not but it was showing that your ticket got cancelled.
I want my full refund. When I called Customer Care for the same they told me that you have cancelled the ticket as your ticket was confirmed.br...

I Had Booked Ticket in Rajdhani Express Train No. 22691 with PNR No. ( [protected]) from Viranagana Laxmi Bai Station to Nizamuddin Station on 06.06.2022 but the Train has been delayed by 3:30 Hrs so i had to board with other train (UP Samprakranti) and filed a TDR but in TDR History my Case shows as CR Repudiate.

Please help or advice to get the refund....

Sir on june 1st, i have booked a tatkal ticket using hdfc debit card and it was not confirmed and amount got debited in my account and after some days irctc has refunded my money with refernce id- [protected] and refund id- [protected]. still now i didn't received any amount.
so i am requesting you to please check my details and refund my amount s soon as possible....

On 31st i booked 2 tickets to kathgodam from Lucknow junction and later on cancelled the ticket as it was tatkal tickets on waiting list.
Refund is not still credited to my account.
I request you to do the refund as soon as possible.
Mine IRCTC I'd is [protected]@gmail.com
Payment was made through SBI debit card....

I try to reacharge my Uts R wallet Rs.100 on 06 th june 2022 at 23:15:38 Pm and the amount deducted from my bank account txn no.[protected] but unfortunately my r wallet no reacharged till now and the amount not credited in my account. Please take nessecary action as soon as possible. My UTS USER ID -[protected]....

Sir i have booked a train ticket on july 1 and ticket not booked and amount got debited from my account and also with in 5days irctc has refunded my money but still now i didnt received any amount from bank and in the irctc status it is showing amount has already transferred and there it is written no response from bank.

so i am requesting you to please check and send my amount...

Hi
I have booked train ticket through irctc app in tatkal. The ticket was automatically cancelled and the refund amount was not yet credited in my bank account kindly clear the issue as soon as possible...

I had recharged my R wallet using UPI payment .The Amount was deducted from my back account, But the same amount is not showing in my R wallet balance ....

Canteen staf charging double price for food and tea.
I took a tea and was charged Rs.20/- where as the IRCTC price list is showing Rs.10/- per tea.
Please take necessary action....

I am Rekha Rani travelling by rajdhani express 20504, from delhi to guwahati. I am not provided with bedroll yet....

Indian Railways — unclean bedding provided
Today date 05/06/2022 in train no. 12988 from - Ajmer to Prayagraj, the bedding provided was very unclean. actually it was not given in the laundry and hence we could see hair all over the pillow and bed sheet . Dear sir kindly resolve . 🙏
Some images are attached in mail .
My set number is - 2Ac
1. 38 num Sabreen khanam
2. 39 num Farhaz khan .
br...

Travelling from JP to HWH on train 12308 on date 4.6.22 PNR [protected] had order food at GAYA station through irctc ecatering. But the food not delivered. So now i need my money back. As am i calling the irctc but they are just passing calls and giving this no that no. I with my family suffered in the journey due to hunger because of this bad attitude of IRCTC towards passenger. I need my refund with compensation mental harrassment and physical...

Despite booking my tickets in March for KonkanKanya express, i still received an RAC seat. Still manageable. But there was no TC, and no on round police in the train overall. People were littered around the ground all through the train. The entire floor was crammed full of people with Waiting list tickets trying to sleep and get to their destinations. More than the people who actually got their reservations, inconveniences to everyone else...

IRCTC is the biggest fraud in India as the HWH-CDG Netaji Express tickets were released at 8 AM. I started the payment when there was 84 available tickets at 8:03 and then somehow they charged the amount and then cancelled the booking as well. I know they might refund the amount after 3-4 days but my guess is they're taking bribe from the agents to do so as the agents are pretty much using a script to book so quickly everytime and for a normal...

I booked my train tickets from my Bank of India debit card on 17th of dec, 2018
pnr no. [protected]
booking amount 505 rupees
pnr no. [protected]
booking amount 505 rupees due to some reason i need to cancel my both tickets on 20th of dec, 2018 and refund initiated by IRCTC after deducting the cancellation amount for both tickets, final refund initiated was 445+445=890 rupees (for both tickets) was completed on 26th...

My IRCTC username abhi25_she and email id abhishek.[protected]@gmail.com
I had done a recharge of Rs 4000 in my irctc EWALLET on 31 May 2022 through upi, amount debited but transaction failed and amount not refunded yet...

Team, I have just recharged my R wallet with Rs.100
The money is debited from my account but it is not displayed in the wallet
Please find the screenshot attached...